Rating: ⭐⭐⭐⭐⭐ | Stunning silhouette and so comfortable! "Joyfolie truly nailed the design on this one. The chocolate brown hue is sophisticated and deep. I love that the center front has a lace-up... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I purchased the Lorna Impact Dress for my engagement photos. I’m a short, curvy woman and I felt like an FMC straight from a gothic romance novel. The dress fit perfectly and the long train added a le... Mehr ansehen
Unternehmen hat geantwortet
Overall, I’m so pleased with the quality of the items I’ve received from Joyfolie! I’ve ordered quite a few pieces that are perfect for daily wear, but can also be mixed and matched for a fun look on... Mehr ansehen
Unternehmen hat geantwortet
If I could give this company 1 million negative stars I would. I returned physical items I paid real money for. Joyfolie issued "store credit," but quietly expired it after just 60 days. Now they’... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Find new, stunning designs and style in Joyfolie! Our Girls & Women's clothing and accessories will wow you! Stop by and shop today.
Kontaktinformationen
Vereinigte Staaten
- joyfolie.com
4,1
Gut
307 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
HORRENDOUS CUSTOMER SERVICE
Make sure whatever you buy you’re going to keep because the customer service is the most horrendous that I’ve ever dealt with. Over 20 emails later trying to initiate a simple return for store credit (which then put me past my 30 day time), I eventually was granted an extension. I sent my items back within a few days of being granted the extension, I was then told that the “week long” extension was no longer being provided, and that I could either pay to have the items I did not want shipped back to me or I could consider them donated. (there was no time notated on the extension and again they were shipped back in less than a week.)
After threatening to file dispute charges, I was finally granted store credit that has to be used within a certain amount of time.
Save your time, save the hassle. Truly the worst company I’ve ever dealt with.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
We’re so sorry to hear about your experience and completely understand your frustration. We sincerely apologize for any miscommunication or inconvenience during the return process.
Please know that your situation was reviewed carefully, and multiple exceptions were provided to accommodate your return and issue store credit, even though the return was outside our standard 30-day window. We allowed the return to be processed after the original return window, extended the timeframe for you, and provided an additional exception to issue store credit despite the previous extension having lapsed.
Our return policy is always clearly posted on our website, and we advise customers to review it prior to checking out. While we genuinely wish we could make exceptions for every scenario, we are required to follow the policy to maintain fairness and consistency for all customers. Store credit for discounted orders also has an expiration period, as outlined on our site.
We truly empathize with how stressful this process has been and understand that it impacted your trust in us. Your feedback is valuable and will help us improve communication and processes moving forward.
Hands-down best company
Hands-down, best quality items at great prices and they have top-notch customer service. I am a forever customer and will be telling everyone about them.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
We’re so thrilled to hear this! ✨ Thank you for your kind words and support. We’re grateful to have you as a forever customer and truly appreciate you sharing Joyfolie with others 💕
I really love the dresses as it is very…
I really love the dresses as it is very unique and fun. The customer service is very responsive which I appreciate a lot.
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
Yay! 😍 We’re overjoyed that you love the unique and fun style of your dresses and that our team could provide responsive support. Your kind feedback inspires us to keep creating pieces and experiences you’ll enjoy.
Great clothes
Great clothes, have purchased 2x so far and plan on buying more. speedy customer service 👍🏽
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
Thanks for the love! 😍 We’re over the moon that you enjoy your Joyfolie clothes and our speedy customer service. We can’t wait to see what you pick up next!
If I could no no stars that would be my…
If I could no no stars that would be my review awful awful customer service. My order was made. It was $22 and now I can find no transaction numbers my account I can’t log into it anymore. It says it doesn’t exist and I have yet to receive any packages and it’s been over a month.
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
We’re so sorry to hear about your experience and completely understand your frustration. Upon checking, we have not received any emails or chat messages under your name regarding this concern. Were you able to speak with our customer service team? We do have different options to pull up an order as long as the information was provided correctly.
Everything was so easy
Everything was so easy. The size guide is accurate with great products, colors, search, and check out! Easy peasy!
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
Yay, we’re so happy to hear everything was easy peasy for you! Thank you for the love—your kind words about our size guide, products, and checkout mean the world. Can’t wait to see you back shopping with us soon! ✨
One of My Favorite Shops for Whimsical & Dreamy Fashion
Joyfolie offers such unique and stunning pieces and continues to be one of my favorite shops for whimsical and dreamy fashion! Great quality, accurate sizing and they always get back to me right away with any questions I have. With my most recent order, shipping was quick and I received an unexpected complimentary gift with my items! I do hope they bring back some of their older designs though because I love them so much but always look forward to the new ones they release too!
17. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
We’re so happy to hear Joyfolie continues to be one of your favorite shops! ✨ Thank you for sharing your experience. We’re thrilled you love the quality, sizing, and service, and we’re glad the complimentary gift was a nice surprise. We also appreciate your love for our older designs and hope you enjoy the new pieces we release 💕
awesome online boutique
Joyfolie has been an awesome online boutique retailer so far. I have bought two dresses a skirt from them so far and everything has arrived fast. The items are good quality and exactly as shown on the website. I really like how bespoke the items are. The Theresa skirt I just received is my favorite. I love a long skirt and the ruffles are so cute and sweet. Each shipment has come with a thoughtful gift such as a journal and there are always sales and discounts to be found. I can't wait until my daughter is bigger and I can buy her matching pieces from Joyfolie as well.
3. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
Thank you so much for your wonderful review! 💖 We’re thrilled to hear that you’ve enjoyed shopping with Joyfolie and that your dresses and the Theresa skirt have arrived quickly and just as expected. It’s so exciting to hear that the ruffles and length of the skirt made it a favorite, we love designing pieces that feel both whimsical and special. We also love adding those little thoughtful touches in each shipment, so it’s wonderful to know you’ve noticed and appreciated them! We can’t wait for the day your daughter can join in the fun with matching Joyfolie pieces, that will be so magical. Thank you again for your support and kind words; they truly mean the world to us.
We adore Joyfolie!
We’ve been ordering from Joyfolie for almost 10 years now. They have the prettiest, dreamiest dresses and they’re so well made. They’re made of great material and many of the dresses we’ve had from them have been handed down and worn many times. We recently had a dance coming up for my daughter and didn’t realize there was a theme until very close to time. We reached out to Joyfolie and asked their help to get her a dress in time and they went above and beyond to make it happen! They have such a great team, and fantastic clothing! I’ll continue to purchase from them, and look to them first when we have any other occasions come up!
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
Wow! Reading this just made our day ✨ Thank you so much for sharing your Joyfolie journey with us over the past 10 years — we’re so honored to be a part of your special moments! 💕 It’s amazing to hear that our dresses have been worn, loved, and even handed down over time.
We’re thrilled we could help your daughter find the perfect dress for her dance — that’s exactly why we love what we do! Your kind words about our team and our pieces truly mean the world to us.
We can’t wait to see you back for all the upcoming occasions — we’ll always be here to help make them extra dreamy! 💖
This was my first time shopping online…
This was my first time shopping online with Joyfolie. I was very pleased with the beautiful selections, pricing and sizes available. Overall, I had an excellent customer service experience with Luis. Thank you so much for your prompt response and action in helping to resolve my issue. I’ll definitely be back again.
31. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
We’re so thrilled you chose Joyfolie for your first online shopping experience! 💖 It means so much to hear you loved our selection, sizing, and pricing. We’re especially happy that Luis could help make your experience smooth and enjoyable — we’ll be sure to pass along your kind words!
We can’t wait to welcome you back for your next dreamy occasion ✨
Great customer service
I placed an order with Joyfolie and the two items did not fit. I contacted the customer service department and they were very happy to send me out a prepaid shipping label and send me the sizes that fit me. No return hassles and very nice to work with. Now I have my outfit and I’m ready to wear it! Very nice clothing! I’ve been shopping with you guys for a while.
31. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
Thank you so much for sharing your experience! We’re so happy to hear our customer service team was able to help make the exchange easy and hassle-free. It means a lot to know you’ve been shopping with us for a while and that you’re now all set with an outfit you love. Thank you for your continued support—we truly appreciate you! 💛
A brand I genuinely love
Love Joyfolie! The styles are beautiful, unique, and thoughtfully designed. Everything feels high quality and true to the brand’s aesthetic. It’s such a fun brand to follow and one I’d definitely recommend.
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
Thank you so much for your sweet words! 💛 We’re thrilled to hear you love Joyfolie and enjoy our unique styles. Your support means the world to us, and we can’t wait to keep bringing you the dreamy pieces you love.
The quality is at par
The quality is at par! Very stylish and unique. Will 100% recommend to friends and family.
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
Thank you so much for the love! 💖 We’re thrilled you’re enjoying your piece and appreciate you recommending us to your friends and family. Can’t wait to see you rock it! ✨
I received my items promptly
I received my items promptly. Customer service gets back quickly when I have a problem.
30. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
Thank you for sharing your experience! 💕 We’re so glad to hear your items arrived promptly and that our customer service team was able to help quickly when needed. Your kind words mean so much to us!
We can’t wait to keep bringing you pieces you love. ✨
Gorgeous
Ordered two dressed for my daughter for her sweet 16 and both were absolutely gorgeous. She got tons of compliments and the quality was exceptional.
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
Thank you so much for sharing! 💕 We’re thrilled to hear your daughter loved her dresses and that they made her Sweet 16 even more special. Hearing that the quality and style hit the mark truly makes our day!
We hope she continues to sparkle in her Joyfolie pieces and we can’t wait to dress her for the next milestone. ✨
Gorgeous selection of clothing
Gorgeous selection of clothing! Highly, highly recommend.
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
Thank you so much! We’re thrilled you love our selection and truly appreciate your recommendation!
Antwort von Joyfolie
We appreciate your feedback! It’s great to know the item matched expectations and fit just right.
Cheap
Cheap. No liner in bathing suit top I bought from them with zero support. I contacted them for a return or exchange and they told me that I cannot get a refund & that I should sell i on a resale website. Is this real life? Wtf?
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
We’re so sorry to hear about your experience. This is never what we want for our customers. We truly appreciate you sharing your feedback, and we’d love the opportunity to look into this further and help make things right. Please reach out to our customer care team so we can assist you directly.
Joyfolie filters reviews
Joyfolie filters reviews that are posted on their website. While reviews displayed on their site may be authentic customers, Joyfolie does not display all reviews submitted. For example – I purchased something from Joyfolie in which the sizing was off and submitted a review. After submitting the review, I noticed it wasn’t posted on the product page. I emailed Joyfolie to ask why and was told that reviews submitted to Joyfolie are filtered internally, and because of this not all reviews are posted. Posting only positive reviews is a disservice to customers looking for an unfiltered review of their products.
15. August 2025
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
Thank you for sharing your concern. We’re sorry to hear this caused frustration and appreciate the opportunity to clarify.
Our system is designed to publish relevant reviews automatically, and we do not have the ability to choose which reviews are published or not. This ensures that all customer feedback—both positive and constructive—is shared fairly and transparently.
We understand how important honest feedback is when making purchasing decisions, especially regarding fit and sizing. Insights like yours help both our team and other shoppers. Thank you for taking the time to share your experience.
Awful company
Awful company. They do not respect their return policy. Most of their items are overcharged polyester (made out of plastic. Horrible customer service. Would never purchase here again.
21. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Joyfolie
We’re truly sorry to hear that your experience did not meet your expectations. We understand how frustrating this can be and appreciate you sharing your feedback.
For transparency, our return policies are always available for customers to review, and we make every effort to follow them consistently to ensure fairness for everyone. You can find our full policy details here: https://www.joyfolie.com/pages/policies. Additionally, each product page includes detailed descriptions, including the fabric composition, so customers can review this information before purchasing.
With your order, we received the returned item with stains that were not reported prior to the submitted request as it was outlined in our policy that defects/damages must be reported within 14 days of receipt hence, our team made sure to inform you about the issue and offer to ship the item back to you but never received a response from you.
We value all feedback and take concerns about our products and customer service seriously, as they help us continue to improve. Thank you for taking the time to share your experience.
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