Jiffy Bewertungen 

168
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Jiffy is a first-class delivery service that you can rely on for prompt, polite service. Their prices are comparable to buying the products from the supermarket and delivery is free when you spend a c... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Jiffy gives you those options you always wanted at reasonable prices and especially now things are hard. Delivery is always fast and their drivers are polite and efficient. Five stars.

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Absolutely shockingly bad service. Placed an order at 18.18.was told my order would be delivered by 20.20. Long but ok, 20.50 comes, no delivery. Contacted customer service who were belligerent and un... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

So helpful and convenient. I have Long Covid so am exhausted most of the time and an extra trip out to the supermarket is often too much. Regular supermarkets don't do same day deliveries, so Jiffy... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lebensmittel-Lieferservice
  2. Lieferdienst
  3. Online-Bestellservice
  4. Supermarkt

Vom Unternehmen geschrieben

Jiffy is an online supermarket with an ultrafast delivery service based in London. Its mission is to transform customers’ online grocery-shopping experience to make it faster and more convenient to get the products they need when they need them. Its on-demand delivery service offers a wide selection of fresh produce, meals, and household essentials sourced from popular brands and local suppliers at retail prices. The company uses a network of smart fulfilment centres, known as cloud stores, which are dedicated to serving the needs and are tailored to the tastes of local communities.


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

168 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(168)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

This company are a joke

This company are a joke, sent me rotten chicken ( so sorry I didn’t bring it back to them but smell was dreadful ) gave me a £50 voucher ,,, catch is you would need to spend over £500 to get near it and worse still you can’t use it against another code,,, total amateurs rip off

16. Dezember 2021
Bewertung ohne vorherige Einladung
Jiffy-Logo

Antwort von Jiffy

Hi Julie,

We apologize for this. Please send us your concern at support@jiffygrocery.co.uk. This will be handled with utmost priority.

Thanks,

Jiffy

Bewertet mit 5 von 5 Sternen

Great service

All went well with my first order today. App easy to use, good range of products, fast delivery, helpful customer service. Thank you. Highly recommended.

16. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Jiffy

Hello Daniela,
Thank you so much for your review and taking the time to leave us one. It's really appreciated.

We always strive to provide the very best value and quality for our customers, so it means a lot to us to have this feedback.

Thanks, Jiffy.

Bewertet mit 5 von 5 Sternen

Very good

Quick delivery and good selection of products. Easy to use, affordable and reliable. Nothing else to say, I will definitely buy with Jiffy again!

10. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Jiffy

Hi Nicola,

Thank you so much for your review and taking the time to leave us one. It's really appreciated.

It's our pleasure. We're so excited to hear that you loved our service and how fast we are. We hope you'll shop with us again and that you'll recommend us to friends and family.

Thanks,
Jiffy

Bewertet mit 1 von 5 Sternen

Nothing happens in a jiffy with them…

Nothing happens in a jiffy with this company! Ordered on UberEats, driver called me half way through his journey for no apparent reason but doesn’t speak any English, I proceed to go outside and wait in the cold for them for 15mins and then they arrive but tell me they can’t give me the groceries because they cancelled the order. Customer service then tells me to reorder?!

First and last time I’ll be using.

5. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Jiffy

Hi Humza,
Thank you for taking the time to leave a review. I am so sorry for the experience you have had with your order. We are here to help, please contact us with more information at support@jiffygrocery.co.uk, and we will do our best to resolve this issue.
Thanks,
Jiffy

Bewertet mit 1 von 5 Sternen

If you have problems with your order

If you have problems with your order. It is impossible to contact them. This is not acceptable.

4. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Jiffy

Hi Sam,
Thank you for taking the time to leave a review. I am so sorry for the experience you have had with your order. We are here to help, please contact us with more information at support@jiffygrocery.co.uk, and we will do our best to resolve this issue.
Thanks,
Jiffy

Bewertet mit 5 von 5 Sternen

Absolutely amazed with this service!

This app is amazing! I ordered some groceries as I was sick with my stomach and couldn’t go to the shop. They delivered everything within 15 mins and it was around 11pm! It pretty much made my day. The driver was really friendly too. So grateful and definitely will be using this app again :) 100% recommended!

26. November 2021
Bewertung ohne vorherige Einladung
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Antwort von Jiffy

Hi Silvia, thank you so much for your kinds words. It makes us so happy we could help you in your time of need. And we're absolutely delighted you got the service we always aim for. Hope we can continue to save you over and over again. Wishing you all the best, Jiffy

Bewertet mit 5 von 5 Sternen

Perfect! What an outstanding amazing company!

Perfect! Very quick service and extremely reliable as well as good value. I can’t help but read the negative reviews and believe they are not authentic and rival companies are faking negative reviews by the look of it! I say this because I have found this company the best out of all delivery places I have ever used! 10/10 absolutely brilliant!

8. November 2021
Bewertung ohne vorherige Einladung
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Antwort von Jiffy

Hi Miss C,

Thank you so much for your review and taking the time to leave us one. It's really appreciated.

It's our pleasure. We're so excited to hear that you loved our service and how fast we are. We hope you'll shop with us again and that you'll recommend us to friends and family.

Thanks,
Jiffy

Bewertet mit 5 von 5 Sternen

Thank you so much to Zack who came back…

Thank you so much to Zack who came back to deliver another part of my delivery which was missed, not at all his fault just a mistake. He was so super efficient and it was so kind of him to come back twice. Thank you! Sorry a bit late this was on 8th October 2021

5. November 2021
Bewertung ohne vorherige Einladung
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Antwort von Jiffy

Hi C Batchelor
Thank you so much for your review and taking the time to leave us one. It's really appreciated.

We always strive to provide the very best value and quality for our customers, so it means a lot to us to have this feedback.

Thanks, Jiffy.

Bewertet mit 5 von 5 Sternen

Speedy, great quality produce, lovely drivers

Great company. Deliveries have always arrived super fast. Today's arrived within 15 minutes which was impressive.

29. Oktober 2021
Bewertung ohne vorherige Einladung
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Antwort von Jiffy

Hi Jubeda, thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with the quality of products, lovely riders and speedy delivery service. We always strive to provide the very best value and quality for our customers, so it means a lot to us to have this feedback. Thanks, Jiffy.

Bewertet mit 1 von 5 Sternen

Arrived late, milk everywhere, CS refused to help

Order arrived significantly later than I was told, I never saw the rider who ran away before I could get to the door 10 seconds after knocking and then it turns out the cap for the milk was not tightened. The milk was stored horizontally so this spilt milk over bag and other contents. I told customer service this, with evidence, who accused me of lying because the store had tried to cover their backs for this happening by putting the bag in a second bag. I was offered a publicly available discount code and told they were not prepared to do anything else.

16. Oktober 2021
Bewertung ohne vorherige Einladung
Jiffy-Logo

Antwort von Jiffy

Hi ,
Thank you for taking the time to leave a review. I am so sorry for the experience you have had with your delivery. We are here to help, please contact us at support@jiffygrocery.co.uk and we will do our best to resolve this issue.
Thanks,
Jiffy

Bewertet mit 5 von 5 Sternen

Groceries Delivered in 15 Minutes!

Groceries Delivered in 15 Minutes!

Placed my order recently with Jiffy and they delivered in 15 minutes which is great. Had no issues in finding the items i ordered. The items were packed & delivered securely with no spilling, driver polite & courteous. With the discount i was able to order more items. Jiffy appreciates custom. They even included a FREE bottle water, which was a nice surprise. My experience with Customer support is they solve any issue swiftly & efficiently. Well done JIFFY.

14. Oktober 2021
Bewertung ohne vorherige Einladung
Jiffy-Logo

Antwort von Jiffy

Hi Clifford,

Thank you so much for your review and taking the time to leave us one. It's really appreciated.

It's our pleasure. We're so excited to hear that you loved our service and how fast we are. We hope you'll shop with us again and that you'll recommend us to friends and family.

Thanks,
Jiffy

Bewertet mit 5 von 5 Sternen

First time using Jiffy, my groceries were delivered in less than 15 mins! I’m impressed!

First time using Jiffy and my groceries literally got delivered in a jiffy. It was like magic! The quality of the fresh products is really good and my delivery was not missing any items unlike when ordering through Uber Eats or Deliveroo. I also received a free Milka chocolate bar as a thank you which was a really nice surprise. The best thing is that they offer products that you can’t really buy in the local supermarkets :) Customer service is also very quick to respond - I wanted to tip the driver but Jiffy currently don’t offer a way to do that. Looking forward ordering more.

Also please remember people are more likely to write about negative experiences than positive ones.

7. Oktober 2021
Bewertung ohne vorherige Einladung
Jiffy-Logo

Antwort von Jiffy

Hi Melissa,

Thanks so much for your review and for taking the time to leave us one. It's really appreciated.

We're over the moon to hear you've tried all of the delivery apps and that we came out on top. We will continue to work hard on delivering the best possible experience for our customers. We hope you'll recommend us to friends and family.

Thanks,
Jiffy

Bewertet mit 1 von 5 Sternen

Be aware the product

Be aware the product, coconut water, was filled with soap like chemical not the product, have been seriously burned insides, vomiting.

5. Oktober 2021
Bewertung ohne vorherige Einladung
Jiffy-Logo

Antwort von Jiffy

Hello Anon, thank you for your review and for leaving us one. We’re saddened to hear this and apologize for the experience you had. Please get in touch with our customer care team in the app to provide more information, and they will be able to help, or please do email us at support@jiffygrocery.co.uk. We strive to provide our customers with the best in every aspect. Thanks, Jiffy.

Bewertet mit 5 von 5 Sternen

Is there a problem with jiffy today

I use jiffy all the time and up to today it's been excellent service and great value for money. Today I have gone on the app and it doesn't seem to recognise my details and I had to join again and then after I did that it wouldn't accept my card and nearly everything is out of stock is anyone else having the same problems??

5. Oktober 2021
Bewertung ohne vorherige Einladung
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Antwort von Jiffy

Hi Lorraine Kelly, thank you for your review and feedback. We’re really sorry to hear about the issue you encountered with the app. We, unfortunately, experienced technical issues but have since worked on a fix and it is now resolved. Please update the app, and you will be able to use it again. We hope to see you shopping with us soon. Jiffy

Bewertet mit 1 von 5 Sternen

Worst experience ever

I ordered tonight since other apps were closed because of the marathon. Worst decision ever. The app say that the rider has picked up my orders and then it was delivered within 5 minutes he's got the order. But he was lying, I was staring at the map and the rider is still 20 minutes away from my house, he took my order and never bother to come here.

I contacted the support, at first they said it was technical issues and my order was on its way but, unfortunately, I cannot track it. Then I ask them how long it's gonna take they then replied me that they were waiting for the rider to collect the order. So they were lying to my face earlier that it was already in the way. So I asked them again whether it's on the way or still waiting for collection, the support then said that tracking is available on the app. For earth sake, you just said earlier that due to your technical issues, my order was marked as delivered and I can't track it. THEY WERE LYING RIGHT TO MY FACE TWICE.

In the end, my order never comes.

3. Oktober 2021
Bewertung ohne vorherige Einladung
Jiffy-Logo

Antwort von Jiffy

Hi Jaylyn,

Thank you for your review

We're really sorry to hear about your experience shopping with Jiffy. Unfortunately we had a technical issue with the app at the time. We'd love for you to continue shopping with Jiffy and would be happy to offer you a £5 discount off your next £10 order with us as a way of an apology. Please contact us on support@jiffygrocery.co.uk and we will provide you with your discount code.

Thanks,

Jiffy

Bewertet mit 1 von 5 Sternen

Placed my first big order with jiffy…

Placed my first big order with jiffy today. Was really impressed at the speed of delivery and how professional the driver was. However I had a carton of juice missing from my order. When I contacted customer service they refused to accept that the item was missing. I spent a large amount of money on my order why would I lie about £1.15 seriously! Was very disappointed about how the situation was dealt with. Told them they can keep theitem and my money. Will definitely not be using this service again nor would I be recommending it to anyone. Not a reliable service at all.

22. September 2021
Bewertung ohne vorherige Einladung
Jiffy-Logo

Antwort von Jiffy

Hi Gilles, Thank you for taking the time to leave a review. We are so sorry for the experience you have had shopping with us. I would like to assure you a refund has now been processed and we would like to offer you a promo code as a good will gesture. Please email us on support@jiffygrocery.co.uk and we will issue you with the voucher. Thanks Jiffy

Bewertet mit 5 von 5 Sternen

Best grocery delivery service and great…

Best grocery delivery service and great prices.

18. September 2021
Bewertung ohne vorherige Einladung
Jiffy-Logo

Antwort von Jiffy

Hi Matteo,

Thank you so much for your review and for taking the time to leave us one. It's really appreciated.

It's our pleasure. We're so excited to hear that you loved our service. We hope you'll shop with us again and that you'll recommend us to friends and family.

Thanks,
Jiffy

Bewertet mit 1 von 5 Sternen

Very bad experience!

I really don’t like giving bad reviews to companies nor do I like degrading them but this company has forced me to come here.
After ordering with them the first time my delivery got cancelled as they had no drivers.

Today, unfortunately due to isolating I gave them another try and the delivery took almost an hour to come. I ignored that but had my milk missing so I contacted them and they tried to sort it out and told me the driver should be with me within 15-20mins but again after almost an hour I contacted them again and I got accused of being a scammer, because they assumed I made 2 different accounts with 2 different addresses.
When asked why they assumed this, they replied ‘because both name are the same’.
Absolutely ridiculous!

They apologised at the end as they made a mistake but still in doubt as they said they will refund me if the driver didn’t deliver.
I told them to keep the milk and the money.

Very upsetting and unprofessional.

15. August 2021
Bewertung ohne vorherige Einladung
Jiffy-Logo

Antwort von Jiffy

Hi Shafi,

Thank you for your review

We're really sorry to hear about your experience shopping with Jiffy. We have processed a refund for the missing milk from your order. Unfortunately we had a technical issue at the time of your which has since been fixed. We'd love for you to continue shopping with Jiffy and would be happy to offer you a £5 discount off your next £10 order with us as a way of an apology. Please contact us on support@jiffygrocery.co.uk and we will provide you with your discount code.

Thanks,

Jiffy

Bewertet mit 5 von 5 Sternen

Always great service highly recommend

24. Juli 2021
Bewertung ohne vorherige Einladung
Jiffy-Logo

Antwort von Jiffy

Hi Koyrul Ahmed,

Thank you so much for your review and for taking the time to leave us one. It's really appreciated.

It's our pleasure. We're so excited to hear that you loved our service. We hope you'll shop with us again and that you'll recommend us to friends and family.

Thanks,
Jiffy

Bewertet mit 5 von 5 Sternen

Excellent company with great riders

Excellent company with great riders, very polite and very quick delivery too, I will definitely use again.

22. Juli 2021
Bewertung ohne vorherige Einladung
Jiffy-Logo

Antwort von Jiffy

Hi Djmt,

Thank you for your review and for taking the time to leave one. It's much appreciated!

We are so happy to hear your experience shopping with us was a positive one. We love delivering to our customers and making their day by providing the best service so we're glad to hear we made a difference.
We hope you'll recommend us to your friends and family and will continue to shop with us in the future.

Thanks,
Jiffy

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