Jersey Mike's Subs Bewertungen 

Whenever I order a sub that already includes bacon, the employees always try to charge for bacon - by entering it as a sub that does not include bacon.

I went in to the one in Dallas, PA and ordered what I called "a turkey bacon club" - I explained that it was probably item xxx on the menu that does include the bacon. After I left the store and got home, I now discovered a charge of $2.15 for bacon, When I called to complain, the "manager" said he remembered me (it had only been 15 minutes) and I definitely said menu item yyy, not xxx.

He conveniently ignored my context that saying 'turkey bacon club' or similar words was to emphasize that the order choice includes bacon. This "manager" was saying that I was supposed to indicate "no ham or cheese" or something like that, as though that were relevant. Somehow, that's an excuse to charge me more? My ordering less somehow puts me in a category where I pay more?

I replied that I specifically said words like "the turkey and bacon one" indicating that I was saying this so that the bacon was already included. He argued that he was just using my mention of item yyy, not xxx (I don't think so).

In any case, three points:

1. Did he not hear my point that it was to have the bacon included already in the price?

2. For people who rely partially on tips, how is this attitude of always looking for a way to charge more for bacon helpful to the employees' bottom lines ( tip income )?

3. This has already happened at least twice before in the last year.

I probably still will go back, but a) I will be more careful and b) probably will stop tipping entirely, at least for now.

We went to the Scottsboro, AL store. A guy was working, taking orders, and the cashier also. Two workers were sitting at a table, one looking at the computer and the other just looking at him. The guy just left and I saw him enter the men's room. He must have also went on break. He made my sandwich and my friends was just forgotten. I finally said loud enough, "What did you order and finally one guy started making his sandwich. Our total was over $50. He should have gotten a free sandwich on next visit as he ordered a Giant. Poor management, poor service, no teamwork and will never go back!

The staff used to be very friendly in the past but not so much these days. The sandwiches are smaller. I used to order the giant size #13 but it is now noticeably thinner with less deli meats. The kids making my sandwich were literally throwing the bread around when it fell into the lettuce.

Jersey Mike’s never disappoint. Our Powder Springs location’s team is always ready and consistent with making their sandwiches. Shout out to the newby that just started. My sandwich was delicious! And shout out to the engaging manager and the rest of the team on duty.

First and last time I will ever be in a Jersey Mikes. No taste, no variety and over priced. Back to Subway!

Amazing! Loved it!

Ok it all depends on who fix your sandwich but things are changing. This young white guy was nasty. This is the location on Shelbyville Road. To hell with you guys. Bye bye children all of you

This was the first time I have ever gone to jersey mikes I ordered two sandwiches and paid my bill 2 minutes later i was told they did not charge me for the second sandwich so i had to pay again for a sandwich I will never come back because both sandwiches were sub par at best Shut down your operation in winchester virginia on south pleasant valley drive thank you

They are thieves. I placed an online order. I was late by about 10 minutes. When I got there, there was no sandwich with my name. I asked the girl behind the counter. She looked at the orders on the counter and shrugged. The lady cutting meat said, "Tell her to sit down I'll look into it later". I said forget it and refund my card. They will not return my calls or emails. Jersey Mike's is an over priced, sub sandwich shop who will steal from their customers. I don't recommend them.

Jersey mikes Carson City. Food is good, customer service is not the best. They all seem unhappy, move extremely slow and forget things about orders, frequently.

WE ORDERED BOWLS OF TUNA WITH EXTRA MEAT AND CHEESE - AN $18 ITEM - AND WE WERE SHOCKED AT HOW LITTLE MEAT AND CHEESE WAS INCLUDED - IT WAS MAINLY SHREDDED LETTUCE, AND FELT LIKE A COMPLETE RIP-OFF. WE WILL NOT ORDER AGAIN.

The Jersey Mike's on Eastern ave is Horrible. The customer service from the young lady on day shift every time I come into the store it's only it's problem.From slamming the verbal abuse it terrible. I wouldn't recommended this location to anyone.I will be using my social media to let everyone about patronizing this establishment on
EASTERN AVE.BALTIMORE ,MD

The employees at the Orlando Airport Jersey are the best I've ever met. Elizabeth, Daniel, Yexanely, Marcos, and Diana are the best crew I've ever met. Keep it up!

We ordered 2 subs for the first time and they were both terrible and tasteless. Chicken Philly and chicken Philly Chipotle. No taste at all. Totally disappointed. Even our dogs wouldn't eat it! Won't try them again!

Absolutely the best sub I've ever had!

Just learned about Jersey Mike's a few weeks ago. Absolutely incredible freshness!

I've eaten there 4 times now in 4 different locations. All we're FANTASTIC!!

We have been going to the Knoxville location foe a couple of years and we usually go there when we go to Knoxville.we live 40 miles north,now with the new location in LaFollette you would think that they would be the same , not quite.the sandwiches taste different I think because they change the thickness of the cheese and meat,maybe to get more from the loaf of the product.they are very slow and grumpy as hell.i think Knoxville is the best choice.Arty

At jersey mikes at raven ridge and Durant in Raleigh, NC I ordered a big kahuna steak mikes way with rosemary parm bread. When it came out, it was piping hot with lettuce, wilting on it tomatoes welting in it and definitely not Mike’s way. It also had oil and vinegar and making the bread soggy. They clearly didn’t listen to my order and my girlfriend's sandwich was a club supreme with the same bread and also mikes way. She got sick 3 hrs later!

Went to your store in surprise Arizona 9020, very unorganized several people working not knowing what to do. The gal puts the oil and vinegar on our sandwiches and just throw it on there so much oil everywhere, bread was burnt, not happy at all this location and the service was horrible. Employee Kids are playing drinking the pop playing on their phone very unorganized and unsupervised. Drake was the one that was cutting the meat and whoever else was on his team.

I think the whole thing was a misunderstanding and if the young lady took the time to listen to me for understanding and not just to respond then I wouldn’t be writing this. This was at the Alexandria, Va. store at 3219 Duke Street. I ordered on-line and got there way too early because it said it wouldn’t be done for 30 minutes. She asked me my name and said yes it will be done in a few minutes. I waited patiently because of this and because there was a stream of people coming in. Once the crowd calm down I had been sitting there for 20 minutes and the guy was kind of just cleaning the station off where he was making the sandwiches. The supervisor is who I had told my name to in the beginning and therefore no one else knew who I was. She had walked out and by me during this time to deal with the guy that was bring in a bag of onions. At this point there were two sandwiches sitting unwrapped on the board with the receipts literally on top of them(very unsanitary). Another girl had come up front but she was dealing with some bags. So I went to the only person who knew my name that had to see me sitting there all that time to say if it was going to be much longer I would like to cancel my order. She then says did you ask the girl at pickup and I said no because she had just walked back up there and was doing something and I felt I should ask the only person who knew who I was(which she did because she repeated my name) but went on to say “ you see I’m cooking right now”. In the time I was there I saw her cooking before and someone came in and that wasn’t the response when that gentleman received. This isn’t a carry out where they call your name out once your food is done and I didn’t want to keep walking up after every sandwich I see is made and keep asking about it and I shouldn’t have had to do that. She saw me just sitting there and should have made reference to someone else to help me without me having to say anything to her and then to tell me what you’re doing instead of saying to your subordinate that a sandwich for him should be over there was uncalled for and somewhat embarrassing when my asking how much longer turned into a scene like I was complaining, when I was trying to avoid that because I kind of felt that was my sandwich just sitting on the counter unattended.

Taste nothing like an Italian sub from n.y., and way overpriced for what you get