JCC Lighting Bewertungen 

Had 16 tilt and dim spotlights fitted just over 2 years ago.
All have failed at least once.initially replaced by electrician but he has had enough so I need to replace as JCC will not honour 10 year guarantee as I have no proof of purchase even though I can show pics and invoice for unnamed spotlights.
Needles to say I will choose a different brand

2 poor exterior floodlights that I bought. The PIRs are both flooded with water which stops the light functioning in the correct manner - oh and no idea how the water got in as they are on sheltered walls. Email support didn't really help, just was apathetic. 2 year guarantee should involve the manufacturer replacing or fixing the item, not someone else.

Excellent customer service. One of the LED downighters that was fitted by my kitchen contractor 18 months ago.failed. I had lost contact with the contractor and did not have any receipts/proof of purchase. I contacted JCC and explained my predicament. They told me to fill in a warranty claim form online and within 3 days I received a replacement unit. I would highly recommend this excellent company and its products

Apathetic sales office - no drive or enthusiam to develop or secure a potential sale. Staff unable to respond timely with related answers to specific questions on their product range - generally come across as simple operatives rather than knowledgeable team members
Attempted (unsuccesfully) to obtain a quote for LED lighting - all details of application provided including the light fitting being considered for installation, but was only ever given a Part Number...which I already knew (?). Upon asking for a recommended number of fittings for the application, I was told I would have to talk to a Rep or find a local wholesaler - really ? Is there nobody in JCC HQ that has the ability to calculate lighting requirements for specific projects on receipt of specific environment details. A private individual advised I contact JCC about a specific fitting of theirs, a week later and I'm no further forward. On asking the sales office that my enquiry be forwarded to the local rep, I was given his contact details and told to contact him myself ! - Utterly disgraceful pre-sales support. JCC won't be getting the lighting order for this project and won't be considered for any future projects either. I will be informing others of the complete lack of desire within JCC to progress a sales enquiry to procurement stage. Down to see a few wholesalers next week, where this weeks experience with JCC will be relayed for their entertainment.