JCB Phone Bewertungen 88

TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The service was great very fast delivery and an excellent product still learning all the features on the phone and Android 14. I'll do a more thorough review later. I would like a good motorcycle moun... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

No complaint with the phone or the service given when purchased. Just disappointed it didn't come with a charger,just a lead. My opinion. It's like buying a wheelbarrow without a wheel.

Bewertet mit 3 von 5 Sternen

Bought for an elderly lady who cannot use smart phones but wants to keep in contact with friends abroad using WhatsApp The WhatsApp interphase is awful, however it’s the best out there for a du... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Easy to order online. Delivered in promised time. Phone is simple and does what someone needs, intuitive menus, no gimmicks. Since it can float also good outdoors. Battery could be bigger but it has a... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Mobiltelefongeschäft

Vom Unternehmen geschrieben

The home of the JCB Toughphone, Tough Tablet and other JCB phone accessories. We pride ourselves on making your tech tougher and more rugged than you. JCB Phones, Tablets and Accessories will allow you to use your device worry free at all times. Free Delivery. Shop Now.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

88 Bewertungen

5 Sterne
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2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 85 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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Bewertet mit 1 von 5 Sternen

Not fit for purpose.

Unfortunately the plastic caddy is to flimsy i was unable to get my Sim card to fit without filling one of the edges, after trying to fit the Micro SD card for 30 minutes the card cracked.Customer Service was disgusting in all the emails between myself, saying that I was doing something wrong and that they have not encountered from other customers these problems. I had to send two screenshot of the Consumer Rights Act 2015 ,about I am dissatisfied with the mobile phone, eventually the gentleman agreed to that I could return it and get a full refund included the return postage.

1. Oktober 2025
Bewertung ohne vorherige Einladung
JCB Phone-Logo

Antwort von JCB Phone

Sorry to hear that you did not have a great experience Arthur, we are always striving for 110% customer satisfaction so thank you for sharing your thoughts so we can aim to do better.
Many thanks the JCB Tough Phone Team.

Bewertet mit 5 von 5 Sternen

Straightforward transaction

Easy online ordering. The item arrived promptly and as described. I had a couple of questions afterwards and the customer service team answered everything very satisfactorily. Excellent experience. Thanks!

11. November 2025
JCB Phone-Logo

Antwort von JCB Phone

Thank you so much for sharing your valuable review, The JCB Tough Phone Team.

Bewertet mit 5 von 5 Sternen

JCB Basic Phone

ALL VERY GOOD THE PHONE WAS DELIVERED OVERNIGHT (AT NO EXTRA COST) WAS ABLE TO USE MY SKY-CONTRACTED SIM IN THE HANDSET, MY SAVED NUMBERS ALL AVAILABLE ON THE HANDSET, GREAT BATTERY LIFE, BASIC PHONE {BUT THIS IS WHAT I WANTED} ALL VERY GOOD,ALTHOUGH IT WAS A 'VIRTUAL' CHAT TO MY SUPPLIER, THEY ALL SEEMED VERY NICE AND PROFESSIONAL.
THANK-YOU
DAVID SWANN
NTHH. NOTTINGHAMSHIRE
CONTACT No. 07488345493

11. November 2025
JCB Phone-Logo

Antwort von JCB Phone

Thank you so much for sharing your valuable review much appreciated, The JCB Tough Phone Team.

Bewertet mit 5 von 5 Sternen

Arrived next day

Arrived next day
Good communication

9. Oktober 2025
JCB Phone-Logo

Antwort von JCB Phone

Thank you so much for sharing your valuable review, we really appreciate you taking the time to do this. The JCB Tough Phone Team.

Bewertet mit 5 von 5 Sternen

Excellent customer service

I seem to keep breaking phones. I was looking at these phones but had a few queries the customer services replied to my emails straight away and were very helpful. I bought the phone and so far it's working, easy to use and robust.

29. September 2025
JCB Phone-Logo

Antwort von JCB Phone

Thank you so much for sharing your valuable review, The JCB Tough Phone Team.

Bewertet mit 2 von 5 Sternen

A very very very basic phone

A very basic phone - user manual very poor - the phone was difficult to use. I could not find out how to use punctuation marks in text messages etc

29. August 2025
JCB Phone-Logo

Antwort von JCB Phone

Sorry that you were not fully satisfied with your talk and text device. Thank you so much for sharing your valuable review. We will share it with the product team, The JCB Tough Phone Team.

Bewertet mit 5 von 5 Sternen

Good value, perfect fit.

My phone cover arrived on time, fitted perfectly, felt comfortable in the hanf and appears to offer very good protection.

26. August 2025
JCB Phone-Logo

Antwort von JCB Phone

Thank you so much for sharing your valuable review, The JCB Tough Phone Team.

Bewertet mit 1 von 5 Sternen

Two weeks and still no receipt for the…

Two weeks and still no receipt for the phone after requesting it on two occasions

10. Juli 2025
JCB Phone-Logo

Antwort von JCB Phone

Thank you so much for sharing your valuable review, sorry if we were slow on the admin side as a small but growing brand, we are always striving for fast delivery and 110% customer satisfaction. The JCB Tough Phone Team.

Bewertet mit 3 von 5 Sternen

Bought for an elderly lady who cannot…

Bought for an elderly lady who cannot use smart phones but wants to keep in contact with friends abroad using WhatsApp

The WhatsApp interphase is awful, however it’s the best out there for a dumb phone infact. I think it’s the only solid dumb phone that I can find.
She does find it difficult, I’m just praying that she gets better at using it.

It’s a shame mobile phone makers don’t consider the generation who struggle with modern technology

10. Juli 2025
JCB Phone-Logo

Antwort von JCB Phone

Hi Matt, thank you for your feedback we will share it with our NPD team. Kind Regards the JCB Tough Phone Team.

Bewertet mit 5 von 5 Sternen

Great phone

Great phone, great customer service, nothing too much trouble for them. Only snag I bought it for my husband as a work phone but when it arrived, I couldn’t get it to work. They were really helpful and sent a new one out and paid returns to send it back. Second one didn’t work either. Realised it didn’t work with a Smarty SIM card but works fine with O2, as my husband has two phone. We swapped sims. Sorted. Will just say don’t buy if you have a smarty sim. They are working on solving the issue. My husband hates smart phones and has always used a JCB for work, he says he finds them simple to use and loves it.
Thanks guys for being kind, honest and caring. Not many companies like this these days.

9. Juni 2025
JCB Phone-Logo

Antwort von JCB Phone

Thank you so much for sharing your valuable review, we are so glad that our company values came across strongly in your interactions with us. Thanks again the JCB Tough Phone team.

Bewertet mit 5 von 5 Sternen

Roy at JCB Phones went above and beyond…

Roy at JCB Phones went above and beyond to help me choose the right Tradesmen phone, excellent service.
Thank you.

10. Juni 2025
Bewertung ohne vorherige Einladung
JCB Phone-Logo

Antwort von JCB Phone

Thank you so much for sharing your valuable review, we really appreciate you taking the time to leave it. The JCB Tough Phone Team.

Bewertet mit 5 von 5 Sternen

helpfull

easy to order, helpfull web chat with employee

12. Juni 2025
JCB Phone-Logo

Antwort von JCB Phone

Thank you so much for sharing your valuable review, The JCB Tough Phone Team.

Bewertet mit 1 von 5 Sternen

Quite Possibly The Worst Phone Ever

I ordered this phone as a replacement for my 8” year old Dad - he previously had a CAT phone but it wasn’t 4G so was slowly stopping working. We may as well have kept that phone as it would have been just as useful!

There is nothing simple about this phone, at all. You can’t dial out easily, it makes you go through the contacts list first. The buttons are all displaced, no button actually means what you think it does and it’s probably for the best that it’s an indestructible phone because using it makes you want to throw it across the room!

27. Mai 2025
JCB Phone-Logo

Antwort von JCB Phone

Thank you for your feedback we have passed this on to the product team. Many thanks The JCB Tough Phone Team.

Bewertet mit 5 von 5 Sternen

wonderfull phone

quick delivery,great phone for people who do not want or cannot use a smart phone.mostly set up straight from the box, a good rugged phone with a 2 year guarantee

6. Juni 2025
JCB Phone-Logo

Antwort von JCB Phone

Thank you for your fantastic feedback, we really appreciate it! Many thanks The JCB Tough Phone Team.

Bewertet mit 1 von 5 Sternen

We are unhappy

We are unhappy. The person at the other end cannot hear us properly. It sounds to them like we are under water.

9. Mai 2025
JCB Phone-Logo

Antwort von JCB Phone

Sorry to hear of this, we have passed this info the product team thank you for sharing. The JCB Tough Phone team.

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