superfast delivery I got phone call the day before delivery to confirm delivery date and time slot. next day the delivery driver called me to confirm they where 30 minutes away arrived and deliver... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very happy with the service and pleased that the furniture arrived in one piece and didn’t require assembly. Delivery driver gave me an expected window of delivery and called ahead of time. Thank you... Mehr ansehen
Received my delivery from JBS 2 MAN DELIVERY LTD on the date and time expected. I was kept up-to-date with all the information I needed and was phoned 20 minutes before delivery to say they were on t... Mehr ansehen
Speedy delivery well within timescales. Clear communication, and a call 30mins ahead of arrival meant all went to plan! The guys parked courteously outside my home, brought the goods inside, confirme... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
It's fantastic to see the emphasis on building relationships and prioritizing customer satisfaction at JBS 2 MAN DELIVERY LTD. The hashtags you've provided, such as #HARDWORKINGWORKERS, #TRYTOPROVIDEBESTSERVICES, and #CUSTOMERSAREALWAYSOURLFIRSTPRIORITY, reflect a strong commitment to excellence and customer-centric values. By highlighting these aspects, you are not just delivering products; you are also focusing on creating positive experiences and meaningful connections with your customers. This approach can contribute significantly to building trust, fostering long-term relationships, and differentiating your company in the competitive delivery services industry. Consider incorporating these key messages into your marketing materials, website, and any customer communications to reinforce your company's values and commitment to exceptional service. Sharing success stories, testimonials, and positive feedback from satisfied customers can further strengthen your brand reputation and attract new business. In today's competitive market, businesses that prioritize customer relationships and consistently deliver excellent service are often the ones that stand out and thrive. Keep up the hard work and dedication to making your customers the first priority – it's a strategy that can lead to sustained success and positive word-of-mouth recommendations.
Kontaktinformationen
Unit 21 Imex Trading Estate, WV2 4XA, Wolverhampton, Vereinigtes Königreich
- 01902 327 062
- customerservices@jbs2mandelivery.uk
- jbs2mandelivery.uk
4,7
Hervorragend
1238 Bewertungen
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Delivery no-show
Delivery was due on a Saturday between 7-10am which in itself was frustrating, I would have thought they could have narrowed it down as they would have had a delivery plan. No-one showed up, no-one called. As it's a weekend no-one was in the office. Late afternoon I got an email with new delivery for Monday.
On Sunday I got a call to confirm my delivery and when I said about the day before they denied it had been out for delivery and said they didn't send delivery confirmation emails!
All very strange, but overall disappointing and waste of a weekend morning waiting for a delivery that didn't happen.
31. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for bringing this to our attention, and please accept our sincere apologies for the experience you had with your scheduled delivery.
We understand how frustrating it must have been to wait during the allocated time window on Saturday only for the delivery not to arrive, particularly without any communication or update. We also apologise for the confusion caused by the email notification and the information you later received during the confirmation call. This is not the level of service we aim to provide, and we appreciate you taking the time to share your feedback.
Your comments have been noted and will be reviewed with our delivery and customer service teams so we can understand what happened and prevent similar situations in the future.
Thank you for your patience and understanding, and we hope to provide you with a much smoother experience going forward.
Kind regards,
Vish
JBS customer service
Very straightforward ordering and quick…
Very straightforward ordering and quick free delivery 🚚 Came within expected time slot given . The bench we ordered is very solid and worth the money and it Matches our table and chairs perfectly .
100% will order from this company again.
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Afternoon,
I'm extremely happy to learn about your positive experience regarding the delivery.
I thank you for taking the time to share this feedback.
Kind regards,
Vish,
JBS 2man home delivery
Happy customer.
Great service,on time.notification of delivery date and time was really helpful.
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Delivery was spot on the time that was…
Delivery was spot on the time that was mentioned. The 2 guys were very quick and efficient.
Only 1 minor issue, I had to reject 2 deliveries as only given 1 days notice. unable to plan ahead to be at home.
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to share your feedback.
We are pleased to hear that your delivery arrived at the scheduled time and that our delivery team provided a quick and efficient service. However, we are sorry for the inconvenience caused by the short notice given for your previous delivery attempts. We understand that one day’s notice does not always allow enough time to make arrangements to be at home.
Please accept our sincere apologies for this, and thank you for your patience. Your feedback is very important to us and will be shared with the relevant team as we continue working to improve our delivery communication and scheduling.
Kind regards,
JBS Customer Service Team
Vish
Good communication including calling…
Good communication including calling half hour before arriving. Lads were polite and efficient, no issues. Thank you.
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
JBS delivered a bulky mattress up an…
JBS delivered a bulky mattress up an awkward flight of stairs without hesitation. They were polite and friendly and would definitely recommend their company
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Dont use under any circumstances
The company simply didn't attempt delivery. they claimed they did but it was a lie. I had two people waiting all day to receive the goods. They sent a text saying they were 90 minutes away and we never heard from them again. We then got a message saying they had successfully delivered, which they had not and asking how we rated their service!. When we spoke to them the next day, they lied and claimed nobody was home, they then said I would have to contact the retailer and they would have to organise a further delivery attempt, thus they took no responsibility at all for their failure to deliver or the pack of lies surrounding that failure. I am not convinced they are a legitimate company at all. If you use them be ready for endless, time consuming, fruitless hassle.
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for bringing this matter to our attention, and I would like to sincerely apologise for the experience you have described.
We are very sorry to hear that the delivery did not take place as expected and that the communication you received caused confusion and frustration. This is certainly not the level of service we aim to provide, and we fully understand how disappointing it must have been, especially when you had people waiting at the property to receive the goods.
Your feedback regarding the text message indicating the driver was 90 minutes away, followed by the notification stating the delivery had been completed, is particularly concerning. We take matters like this seriously and will be reviewing the details of the delivery attempt internally to understand what happened and ensure any issues are addressed.
We also apologise if our response when you contacted us did not provide the support or clarity you needed. That is not the experience we want our customers to have.
If you could please provide your order or delivery reference number, we would be happy to investigate this further and work with the retailer to help resolve the issue as quickly as possible.
Thank you again for taking the time to share your feedback, and we are sorry for the inconvenience caused.
Kind regards,
Vish
JBS Customer Service Team
Great service
Kept informed, told when it would come, and it came on time. Really pleased.
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Bedside cabinet delivery
Great communication from JBS 2 Man Delivery Ltd and ordered goods arrived on schedule and in an undamaged
condition. 2 guys were great and very mannerly. Would use again.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Good communication
Good communication, very efficient delivery of our sofa.
Polite and helpful delivery guys, unwrapped and took away all the packaging.
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Dear Customer,
Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience with our delivery service. Your feedback helps us understand what we’re doing well and where we can improve.
If there’s anything we could have done to make your experience even better, please feel free to share your thoughts. We’re always looking for ways to provide the best possible service.
Kind regards,
JBS Customer Service Team
Vish
Confusing and slow delivery service with no schedule.
JBS were contracted by the furniture supplier to deliver 6 dining chairs. Things looked hopeful as they were collected from the supplier 3 w/days after ordering however despite numerous confusing timescale updates from them and a phone call and email to them, it took the company 9 w/days to deliver...by one man! (although this didn't cause me a problem). The timescale would have caused me less concern if a delivery date could have been agreed early on in the process instead of just the day before.
29. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thank you for sharing your feedback, we're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better in the future. Thank you for bringing this to our attention.
Good delivery times
Company kept in contact until item delivered. Delivered on time, well, early!! Box looked grubby, but that could have just been from storage. Everything clean & in good condition when box opened. Put items in rooms where directed.
Polite & courteous team.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thank you for your appreciation. We truly need your support to continue providing you with great customer service. Thank you again.
Friendly helpful and on time
Friendly helpful and on time
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thank you so much for this feedback.
Your review means a lot to our team.
We look forward to serving you in the future soon.
Delighted with my item
Delighted with my item
Delivery in time and the two boys very helpful and friendly
Thank you
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thank you for the feedback. We appreciate your kind words for our team. We look forward to working with you again soon.
Delivery was delivered when they said…
Delivery was delivered when they said delivery guys were helpful and friendly
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thank you for your feedback. We truly appreciate your support and would continue to provide you with excellent customer services in future.
The two guys that delivered our settees…
The two guys that delivered our settees were on time and kept us well informed of the time they would arrive. They were careful when bringing the furniture into our home. Quick and efficient.
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thank you for your feedback.
We are thrilled to hear you were happy with our service.
We look forward to serving you again soon.
Furniture arrived on time got a phone…
Furniture arrived on time got a phone call to say they would be there in 30 minutes. Quality of furniture is superb.
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thank you for your appreciation. We truly need your support to continue providing you with great customer service. Thank you again.
Goods received on time and in perfect…
Goods received on time and in perfect condition. Friendly staff.
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thank you so much for this feedback.
Your review means a lot to our team.
We look forward to serving you in the future soon.
Great customer service
Great customer service, was informed of every stage of the order and delivery. Very happy with the Table we ordered, would highly recommend this company.
8. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thank you so much for this absolutely positive feedback. We truly appreciate it. We look forward to delivering excellent service to you and continue providing you with great experience.
Delivery right on time.
Delivery right on time.
The couriers where polite and professional
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von JBS 2 MAN DELIVERY LTD
Thank you very much.
We really work hard to provide the best customer services.
We appreciate your support and look forward to serving you in future again.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.