Signing up was easy: I just sent a copy of my prescription and voilà! Renewals are automatic and I can change the date if needed; my precription arrives within a day or 2 of renewal.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Good Morning. The quality of your support online is superb. Polite courteous and professional. Pricing is an issue: in my opinion, for long time subscribers you should price it slightly different.... Mehr ansehen
Unternehmen hat geantwortet
I placed an order, waited a week, sent off messages and emails only to find out that there was a problem with the initial charge and it hadn't ben actioned. Clearly there are communication issues bet... Mehr ansehen
Unternehmen hat geantwortet
Great products at good prices. Fast shipment and the customer service is second to none. I highly recommend this Professional Service to anyone. A +++++
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Jack Health is Canada's online clinic for men's health. We connect Canadian men with licensed doctors and nurse practitioners for care that used to mean a waiting room, all from your phone or laptop. We offer treatment programs for erectile dysfunction, premature ejaculation, testosterone (TRT), hair loss, weight management, skin, migraines, allergies, PrEP, and longevity. Every program starts the same way: a short online medical assessment, followed by a one on one review from a licensed Canadian clinician. If a treatment is appropriate for you, your prescription is filled by a licensed Canadian partner pharmacy and shipped directly to your door in plain, unmarked packaging. Our care team is available through secure messaging for ongoing support, so you are never just left with a prescription and no one to ask questions. For programs that include lab work, like weight loss, testosterone, and longevity, we build your plan around your own biomarkers rather than a one size fits all approach. We are 100% Canadian owned and operated, and every clinician and pharmacy in our network is licensed to practice in Canada. Jack Health is available across every province and territory, with a small number of programs, including TRT, Longevity, and Weight Loss, not currently offered in Quebec, Manitoba, New Brunswick, Nova Scotia, Yukon, or Prince Edward Island.
Have better sex with personalized treatments
Vom Unternehmen geschrieben
- Get personalized ED treatment prescribed online in Canada
- Our medical team will review your health history and prescribe personalized treatment options. We will prepare your prescription and ship it directly to your door. Free and discreet. Send us a message at anytime if you have questions, or want to update your plan.
Free Canada-wide discreet shipping
Ships within 3 to 5 days.
If approved, your medication will be shipped within 3 to 5 business days.
Kontaktinformationen
222 Bay St, Suite 3000,, M5K 1E7, Toronto, Kanada
- hello@jack.health
- jack.health
Take charge of your health.
4,4
Hervorragend
1238 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 88 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Affordable with excellent customer service.
They have great promotions and specials, which make being on E.D. Med affordable for my very tight budget.
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Jack Health
We’re glad to hear our promotions and specials are helping make medication more affordable for you. We appreciate you sharing your experience!
Excellent produit
Excellent produit... mais dispendieux.
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Jack Health
Merci pour vos commentaires ! Nous sommes ravis d'apprendre que vous appréciez le produit. Si vous avez des questions ou besoin d'aide, notre équipe est toujours là pour vous accompagner.
Great product
Great product! And when I need to talk you are there! The only things its disapointing it's when you choose ups to deliver they delayed the package every time🫤
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Jack Health
Thank you so much for the kind words. We’re glad to hear you’re happy with the product and that our team has been there when you needed support. We’re sorry to hear about the UPS delivery delays; we understand how frustrating that can be. Please feel free to email us at help@jack.health, and we’d be happy to arrange shipping with an alternative courier for future orders.
4-star rating revised to 5-star
I would have given a 4-star rating however it is thanks to the satisfactory resolution of two separate screw-ups by Jack that I have to give them back their 5th star. The first screw-up followed a change of address that was acknowledged by Jack weeks prior to shipping but despite this the order was sent to my old address. The second was a year later when I received a shipment with no medication inside. No evidence of tampering was found during their investigation. In a related telephone call I told the pharmacy it was my second claim related to a shipping error and that I hoped my honesty was not now in doubt. The senior pharmacy manager (Hanna, I recall) investigating was so reassuring, telling me I was by then a long-time (2 years) loyal customer and there was absolutely no doubt in their minds about my motives. Receiving such a testimonial was a relief and it changed how I viewed the company, which had been that it was entirely automated and run by error-prone bots. Maybe it is, I can’t say, but as a customer it had been frustrating on both occasions to find myself in what appeared to be a loop with Customer Service, in which I received prompt, respectful replies but no referral upwards and therefore no evident progress towards resolution. I felt as though I were in a game where they were waiting me out until I gave up.But this was not the case. Errors can occur but they made good on their service commitment, and I am happy with their product and service.
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Jack Health
Thank you for sharing your experience. We’re truly sorry for the issues you encountered with past orders, and we appreciate your patience while we worked to resolve them. We’re glad our partner pharmacy team was able to reassure you and restore confidence in our service.
Thank you for your honesty, your loyalty, and for giving us the chance to make things right. We’re grateful for your 5-star review and are always here if you have any further questions.
Very responsive
Very responsive, products arrive very quickly and everything is discreet.
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von Jack Health
We really appreciate your feedback. It’s great to hear that our responsiveness and discreet, fast delivery have met your expectations. Thank you for choosing us.
Customer support is always professional…
Customer support is always professional as are the NPs and pharmacists
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von Jack Health
Thank you so much for your review. We’re happy to hear that our customer support, NPs, and partner pharmacists have provided a professional experience. We truly appreciate your feedback.
Antwort von Jack Health
Hi there, thank you so much for the kind words! We’re glad to hear you had a great experience.
Amazing experience end to end
Amazing experience end to end. A true holistic experience for all mens health need.
I highly recommend Jack against any other provider who specialized in mens health treatments in Canada
9. November 2025
Bewertung ohne vorherige Einladung
Antwort von Jack Health
Thank you so much for your kind words!
We’re thrilled to hear you had such a positive experience. Our team works hard to provide personalized care and make men’s health support as accessible and seamless as possible.
We really appreciate your recommendation — it means a lot to us!
Antwort von Jack Health
Thanks so much for your feedback!
We’re glad to hear you were happy with the quick delivery and pricing. We appreciate you taking the time to share your experience!
Le politique de remboursement
Le politique de remboursement, c’est aucun remboursement et ils débitent votre carte automatiquement ! Leur politique est difficile à trouver sur le site ! J’avais eu un service correct et j’ai acheté de bon produit chez eux mais ils m’ont facturé pour un traitement que je n’ai jamais eu, j’ai dû trouver avec difficulté quelqu’un pour faire mes prises de sang et comme tout était correct, j’ai demandé l’annulatuon de ma commande et un remboursement. Je ne recommande pas de faire affaires avec eux allez en clinique privé. EDIT: Leur réponse prouve à elle seule leur organisation, il parle de non dossier client sur truspilot, bravo 👏! Vous allez probablement fermer dans quelques années et tant mieux !
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von Jack Health
Bonjour Andrew,
Nous sommes désolés d’apprendre que vous êtes insatisfait. Après vérification de votre dossier, il semble que vous ne soyez pas admissible à un remboursement, puisque vous avez complété vos analyses sanguines et que notre équipe médicale a examiné vos résultats, effectué une consultation et émis une ordonnance selon votre plan de traitement.
Comme ces services ont déjà été fournis, la commande est considérée comme complétée. Vous pouvez consulter notre politique de remboursement complète ici : https://jack.health/refund-policy.
Si vous souhaitez que nous examinions les détails de votre dossier plus en détail, n’hésitez pas à communiquer directement avec notre équipe de soutien — il nous fera plaisir de clarifier la situation.
wonderful
Easy and fast i recommend this website to everybody
14. August 2025
Bewertung ohne vorherige Einladung
Consistency
Consistency
Diagnostics was spot on…chi-Miigwetch
11. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Jack Health
Thank you for taking the time to leave a review. We’re so glad you had a positive experience with our team. Your feedback means a lot to us.
Great service ,Rapid shipping
30. September 2025
Bewertung ohne vorherige Einladung
Antwort von Jack Health
Thank you for taking the time to leave a review. We’re so glad you had a positive experience with our team. Your feedback means a lot to us.
Easy and quick processing of my product
Easy and quick processing of my product
2. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Jack Health
Thank you for taking the time to leave a review. We’re so glad you had a positive experience with our team. Your feedback means a lot to us.
There delivery and there prices
There delivery and there prices
9. Oktober 2025
Bewertung ohne vorherige Einladung
Everything You'd Want
Fast, easy ordering, fast convenient delivery and good prices for a great product.
24. September 2025
Bewertung ohne vorherige Einladung
Service is fast
Service is fast, efficient and because I like to be discreet, the deliveries are good because I pick up at the local depot in town. Thanks!
28. September 2025
Bewertung ohne vorherige Einladung
Nice Service
Simple, efficient, prompt service, all I can ask for.
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von Jack Health
Thank you for the amazing review! We’re so happy to hear you had a great experience and that your order arrived quickly. Your support truly means a lot to us.
Antwort von Jack Health
Thank you for the 5-star review! We’re glad to hear everything arrived smoothly and that you’re happy with your experience. We appreciate your support!
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