After making order I was shortly thereafter informed when my order would be delivered and when it was the 2 x bulk bags of red chips were placed where I had requested onto my front lawn over the wall... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered the best priced plywood 9mm boards via itsplaneandsimple.com I had looked around and the prices were much higher in B&Q and other timber yards. I got free delivery for spending over £100 and... Mehr ansehen
Unternehmen hat geantwortet
Easy to order. Details of vendor provided. Unfortunately the vendor could not fulfill the order and cancelled it. We only found out when we contacted them because we had not been given a deliver... Mehr ansehen
Unternehmen hat geantwortet
Product was good, as expected, but the delivery was exceptional. I accidentally mixed up the days, so I couldn’t get there in time while the driver was there. When I arrived, I found everything carefu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Shop where the builders shop at The Online DIY Marketplace. Hey DIYers, we’re the straightforward way to buy DIY products, home improvement supplies and building materials from multiple merchants. With our online marketplace, there’s no faff. Just enter your postcode to see your local merchants. Then order what you need and they’ll deliver right to your door. Now that’s Plane & Simple.
Kontaktinformationen
Vereinigtes Königreich
- hello@itsplaneandsimple.com
- itsplaneandsimple.com
4,7
Hervorragend
1920 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great price
Great price - nearly £80 cheaper than rival competitors. Fabulous service, great email updates. Just wish we had known about them previously, Superb service. Could not recommend enough.
10. Mai 2026
Antwort von Plane & Simple
Hi Sam,
Thank you very much for taking the time to leave your 5* review. We're really happy to see that you enjoyed your experience shopping with us.
Look forward to seeing you again.
Happy DIYing!
Team Plane & Simple
It was excellent service
It was excellent service. Good driver put the goods in a good place before I came home and will use them again. Excellent service
10. Mai 2026
Antwort von Plane & Simple
Hi Richard,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We would be delighted to see you again soon.
Happy DIYing!
Team Plane & Simple
Second time using!
This website makes ordering building supplies so easy. I used to use a large known chain but they charged £7 delivery. Free delivery and fair prices from the local suppliers without having to go into the shop. I now look here for timber and other items first. Thank you
9. Mai 2026
Antwort von Plane & Simple
Hi Andrew,
Thank you very much for your review. We would love to see your finished project, please feel free to share any photos with us on our socials!
Happy DIYing!
Team Plane & Simple
Block delivery
Called to confirm delivery. Easy ordering process and good customer care from youngs building merchants
8. Mai 2026
Antwort von Plane & Simple
Hi Caroline,
Thank you for your kind review! We're pleased you enjoyed your shopping experience with us - great to hear that you took advantage of the prices too.
Happy DIYing!
Team Plane & Simple
Very reasonable…
Had what i needed at a very reasonable price. Delivery was reasonably priced too. Kept up to date on delivery which was helpful. Have used before and will use again.
9. Mai 2026
Antwort von Plane & Simple
Hi Margaret,
Thank you very much for your kind and honest review! We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Antwort von Plane & Simple
Hi Ken,
Thank you very much, what a lovely review! We were delighted to assist, and hope to serve you again soon.
Happy DIYing!
Team Plane & Simple
Reasonable price
Reasonable price.
Efficient delivery (though a phone call to let us know the day previous would've helped).
7. Mai 2026
Antwort von Plane & Simple
Hi Mrs Reynolds,
Thank you very much for your kind review!
We are delighted to hear that that you enjoyed shopping via our marketplace and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Very easy to order
Very easy to order, came well before order date, left on my drive but left access to put my car back on the drive, no problems good company
6. Mai 2026
Antwort von Plane & Simple
Hi Susan,
Thank you very much for your review!
Excellent service for our customers is exactly what we're striving for, so we're delighted to see this. Hope to see you again soon.
Happy DIYing!
Team Plane & Simple
Friendly and helpful delivery driver
Friendly and helpful delivery driver. Easy to use website.
6. Mai 2026
Antwort von Plane & Simple
Hi Andy,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
Not told that order had been cancelled
Easy to order. Details of vendor provided.
Unfortunately the vendor could not fulfill the order and cancelled it. We only found out when we contacted them because we had not been given a delivery date. Money had been refunded without telling us.
The lack of communication delayed us getting on with our project. Appreciate that this is just human error.
Would use again, but would check progress of order earlier
6. Mai 2026
Antwort von Plane & Simple
Hi Mr Wheeler,
Thank you very much for taking the time to leave your feedback.
We're very sorry to hear of your experience and have reached out to the merchant for some extra information so that we can follow-up.
The delivery date is given throughout the purchase journey from on the product page when selecting the merchant all the way through to the final checkout page. We'll review this to ensure it's even more visible to our shoppers.
As a marketplace, we pride ourselves on connecting DIYers with trusted local builders merchants. If one of our merchant partners provides a service that is below our usual standard, we follow-up with them so they can make it right.
Hopefully you’ve been happy with the service we’ve provided.
Thanks again for shopping with us.
Team Plane & Simple
There are a lot of stones in top soil…
There are a lot of stones in top soil and there was even glass
6. Mai 2026
Antwort von Plane & Simple
Hi Krzysztof,
Thank you very much for your kind and honest review! We're sorry to hear about the product quality, this is extremely rare with our merchants.
We hope you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Prompt service
4. Mai 2026
Antwort von Plane & Simple
Hi Ivan,
Excellent!
We are so pleased to hear that you have enjoyed the service. Thank you very much for taking the time to leave your feedback.
Happy DIYing!
Team Plane & Simple
Decking timber
Service was good. Decking boards not great. Quality variable, some were unusable due to splitting, knot holes and varying widths. Fortunately i over ordered so i could afford to discard the worst boards and cut out sections of others. The product was very reasonably priced so you get what you pay for. Now its all laid it looks OK.
5. Mai 2026
Antwort von Plane & Simple
Hi John,
Thank you very much for your kind and honest review! We're sorry to hear about the product quality, this is extremely rare with our merchants.
We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Antwort von Plane & Simple
Hi Suzie,
It's great when our customers confirm that we are doing things right!
Really appreciate your 5 star review.
Thank-you, Team Plane & Simple
Sand & shingle bulk bags.
Easy ordering. Quick delivery & they let me know beforehand when delivery was going to occur. Placed where I needed it.
20. April 2026
Antwort von Plane & Simple
Hi John,
Thank you very much for your kind review. We're delighted to see that you enjoyed your shopping experience with us and hope to see you again for your next project.
Happy DIYing!
Team Plane & Simple
Antwort von Plane & Simple
Hi Gillian,
Thank you very much for taking the time to leave your 5* review. We're really happy to see that you enjoyed your experience shopping with us.
Look forward to seeing you again.
Happy DIYing!
Team Plane & Simple
Antwort von Plane & Simple
Hi Francesca,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We would be delighted to see you again soon.
Happy DIYing!
Team Plane & Simple
Fast,efficient and value for…
Fast,efficient and value for money.higly recommend this business!
22. April 2026
Antwort von Plane & Simple
Hi Jaclyn,
Thank you very much for your review. We would love to see your finished project, please feel free to share any photos with us on our socials!
Happy DIYing!
Team Plane & Simple
Excellent service
Excellent service. Delivered on time and positioned the stones exactly where we wanted them
3. Mai 2026
Antwort von Plane & Simple
Hi Angela,
Thank you for your kind review! We're pleased you enjoyed your shopping experience with us - great to hear that you took advantage of the prices too.
Happy DIYing!
Team Plane & Simple
Tracy from Cheshire
Simple to order & pay great to choose our local builder's merchant arrive quick no fuss
20. April 2026
Antwort von Plane & Simple
Hi Tracey,
Thank you very much for your kind and honest review! We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.