outrageous (no) returns policy
Nice enough clothes and decent quality fabrics although some of the cuts are a bit weird and ill fitting, and colours not true to photos.
Returns policy outrageous. They charge you for a return 'processing fee' and also return postage - this is not apparent until after you receive the goods. Also when I returned an item (not cheap to Germany) , the parcel was returned to me as the address provided was incorrect (or fake?). Eventually they refunded me the item minus the processing fee (they didn't 'process' the item as it came back to me) So it cost me at least £30 to return an item. Not to mention wasted time.
I definitely would not buy from this website again and would advise strongly against. It has been a very expensive exercise (I paid to have a pair of their trousers altered as the fit was rubbish - this was cheaper than the cost of a return).






