Sadly product was inferior and this has not been resolved, as the company has not taken responsibility for the ‘not fit for purpose’ product or to resolve this with me - not good
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Incredible customer service, went above and beyond to make the beautiful vase extra special as a Christmas present for my Mum. Transported the fragile item with lots of protective packaging. Can't wai... Mehr ansehen
Unternehmen hat geantwortet
I definitely recommend this webshop, the owner Sonja is a gem. I bought 2 lamps and they were a pre order, the moment they were in stock she send me the lamps directly from the supplier. Kept in touc... Mehr ansehen
Wow, amazing service! Super quick delivery and I was kept informed all the way. Cushions are insane! I’m obsessed. And a personal note from the store owner made me quite emotional I was so touched. Ca... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Hi, thanks for visiting ….and welcome to Island Home. Island Home Interiors grew out of my love for the beautiful place I was born and grew up in, and the laid back, relaxed way of life that emanates from there… Sydney, Australia. Moving to the UK, with my young family and English husband back in 2010, I don’t think I quite imagined how much I would miss home… so much so, that without even thinking, and with the coastal contents of our home in Sydney as a starting point, I would scavenge about every possible retail outlet, antiques warehouse and jumble store in Manchester, looking for things to add to our English home that reminded me of sunny skies, lapping waves and sandy toes… This proved difficult in lots of ways… home styling was generally different here… and I realised that as England is a very different climate to that which I grew up in, not everything worked. So, I learnt to adapt my style to reflect that, incorporating elements of East Coast Hamptons, and English warmth.
Kontaktinformationen
Unit 304 India Mill Business Centre Bolton Rd Darwen , BB3 1AE, Darwen, Vereinigtes Königreich
- sonja@islandhome.co.uk
- islandhome.co.uk
4,4
Hervorragend
53 Bewertungen
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Sadly product was inferior and this has…
Sadly product was inferior and this has not been resolved, as the company has not taken responsibility for the ‘not fit for purpose’ product or to resolve this with me - not good
5. September 2025
Excellent product & service
I purchased the Lombok prayer beads and they are absolutely beautiful.
This was my first purchase but it will not be my last.
The beads arrived well packaged and I even had a telephone conversation with Sonja.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ service !!!!!
22. Juli 2025
Bewertung ohne vorherige Einladung
Fantastic personal touch from Sonja…
Fantastic personal touch from Sonja proving help and advice.
Makes shopping with them a real pleasure!!
26. Juni 2025
Antwort von Island Home Interiors
Aw Leah thanks so much for your review. It means a lot when we hear that a customer is happy not only with our product , but with our service! Hope to hear from you again soon :)
Great customer service and really…
Great customer service and really pleased with purchase
7. Mai 2025
Antwort von Island Home Interiors
Thank you so much for your review - we always aim to please, ! Looking forward to hearing from you again soon ! X
Great service ☺️ I love the lamps thank…
Great service ☺️ I love the lamps thank you!
18. September 2024
Antwort von Island Home Interiors
Thanks Rachael for your review - great to hear you love your lamps :)
Excellent personal service
Excellent personal service, easy to order and prompt delivery. Really pleased with my butler table looks great and so useful.
14. Mai 2024
Antwort von Island Home Interiors
Thanks Carol - its so nice to hear when a customer likes our service as well as our products !
LOVE the gingers jars and artichoke…
LOVE the gingers jars and artichoke ornament. Very well packaged, so everything arrived in one piece!
6. April 2024
Antwort von Island Home Interiors
Aw Anne thanks so much for letting me know - I was so relieved to receive your email as it was a very big box ! Thanks also for the lovely review - we look forward to hearing from you again soon x
My product come damaged I had lovely…
My product come damaged I had lovely lady on phone but she was in Australia they asked me 2 repackage item 2 weeks after it came I had thrown my partner has just recently died I won’t be reusing but thankyou
14. März 2024
Antwort von Island Home Interiors
HI Debra thanks for taking the time to write a review.
I just want to respond to your review. Yes you are correct, I was in Australia when you emailed me to say that your lamp was faulty not broken. I contacted you back by phone straight away at a UK convenient time, and offered to replace your faulty item. I also asked for photos from you of the issue which we did not receive.
You advised me when I spoke to you, that you had already thrown out the packaging for the lamp and I suggested that when we sent ahead your replacement, you could use the packaging for the replacement lamp to pack up the faulty item for pick up.
You didn't want to do this either, and you didn't want a refund you just wanted the whole situation left and you didn't want us to pursue the matter any further.
As I was so concerned about this I sent you a voucher for your next order with us, and expressed my condolences for your recent loss. I really don't know what else we could have done to assist you and we are very sorry that you felt that we didn't manage this situation well.
Customer service was impeccable
Customer service was impeccable. Thank you Sonia so much for taking care of my order and keeping me updated with calls and emails. Most interior companies should be run like this!
23. Februar 2024
great product great service
1. März 2024
Beautiful piece of furniture
Beautiful piece of furniture , had to wait a couple of weeks for delivery .
23. Februar 2024
Antwort von Island Home Interiors
Thanks Ros for your great review - we appreciate the feedback, and apologise for the 2 week turnaround to get your console table to you - Glad it was worth the wait!:)
Great company with lovely products…
Great company with lovely products quickly delivered.
14. Februar 2024
Antwort von Island Home Interiors
Hi Maureen thanks so much for your lovely review and we really appreciate your support of our little store :)
The kind of customer service you dream of…
From first contact Sonja went out of her way to find the perfect table for my space. Even asking for a photo to match existing furniture perfectly. She really does put her heart and sole into every sale. I adore the table. I would love the whole range!
14. Februar 2024
Antwort von Island Home Interiors
Thanks Nicola for your lovely review ! I'm so pleased to hear that you love your Hamptons table - let us know if there is anything else we can help you with :)
Sonia & her team were amazing
Sonia & her team were amazing! Excellent customer service and our purchase arrived safe & sound. Not to mention how happy we are with the pieces we chose.
Thanks again - We will definitely be back to purchase from Island Home.co.uk. 10 out of 10. 👍
5. Februar 2024
Antwort von Island Home Interiors
HI Tania - thank you so much for your lovely review, I am so glad that everything arrived ok despite a few bumpy courier rides ! We look forward to hearing from you again really soon :)
Wow, amazing!
Wow, amazing service! Super quick delivery and I was kept informed all the way. Cushions are insane! I’m obsessed. And a personal note from the store owner made me quite emotional I was so touched. Can’t recommend highly enough.
29. Januar 2024
Antwort von Island Home Interiors
Wow right back at you ! thanks so much for your fantastic review! So great to hear you loved your cushions & hope to hear from you again soon !
Fantastic
What an absolutely gorgeous company, we ordered the large hamptons console table, a vase & foliage and everything is just so beautiful. Sonja the owner went above & beyond with service, from the moment I enquired about the products I received so much genuine care and attention, it's a rarity these days and what makes this company so special. Top quality products with exceptional customer service, I'm already saving up for my next purchase! PS they offer speedy shipment for large furniture to Northern Ireland which is awesome.
11. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Island Home Interiors
Hey Victoria - thanks so much for your review and it was our pleasure to get your lovely items over to you as perfectly as you see them on our website - service really matters to us! Hope to hear from you again soon :)
Lovely candle and fantastic service
10. Januar 2024
Fabulous company
I am so pleased that I found this company. I have ordered repeatedly and the products are of excellent quality enhancing my home and giving it exactly the look I was aiming for. The customer service is the best that I have ever experienced with hand written notes included in every fabulous hand wrapped package.
4. Dezember 2023
Antwort von Island Home Interiors
Aw Joy thank you ! What a lovely review, you’ve made my day today. Nice to know you appreciate my little handwritten scribbles too, I’d like to think it shows I appreciate the support of all my lovely customers to which you are one. Merry Christmas ! 😀
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