Iron & Velvet - Plastic Free Cleaning Bewertungen 328

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Love to give custom to small, local businesses. They have such lovely smelling products at reasonable prices and plastic free. Have been using them for a few years now, my favourites being the bathroo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Met at ‘Clean &Tidy’ at Excel today. Had good chat to mum doing promotions, son the ‘chemist’ - family run business, bought selection. Just did the orange washing up liquid - at first wasnt sure abou... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Brilliant environmentally friendly cleaning products. I've been using Iron & Velvet products for 5 years and would not buy anything other than their antibacterial surface kitchen cleaner now (Coconut... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I love the cleaning products, have used them for a couple of years, this review is just for the bottles, which I only recently bought after my husband complained at the sight of old spray bottles we w... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Reinigungsmittelanbieter

Vom Unternehmen geschrieben

100% PLASTIC-FREE CLEANING! Water-soluble refill sachets that are kind on the environment. Never throw a bottle away again ♻️ Sustainable swaps made easy 🌎⭐ 👇 DROP the sachet into an existing bottle, 💧 FILL the bottle with tap water, 💃🏽 SHAKE to mix the solution and use for a powerful clean, ♻️ REPEAT without throwing the bottle away.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

328 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent small company

Love to give custom to small, local businesses. They have such lovely smelling products at reasonable prices and plastic free. Have been using them for a few years now, my favourites being the bathroom (orange & ginger) and anti-bacterial kitchen (coconut & lime). Great company.

4. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Such a great company

Such a great company. I have bought from Iron and Velvet for many years. I currently have a subscription for their cleaning sachets (highly recommend), and they dispatched my December order and notified me. I realised after two weeks that it had never arrived. I let them know via their website and they responded within 24 hours. And they straight away despatched a replacement order without question. Couldn’t ask for better service. The replacement order arrived in a couple of days. So efficient, great products and to top it all the best customer service. A small company so a very committed team and Alex who handled my query couldn’t have been kinder. Tough for them to be let down by the mail service. If you want non toxic, excellent cleaning products this is the place to get them.

19. Dezember 2025
Bewertung ohne vorherige Einladung
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Thank you so much for your kind words, this is exactly why we do what we do!

Bewertet mit 5 von 5 Sternen

Great products

Great products, reasonable prices and good customer service. 😊

5. November 2025
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Hi Kate, thank you so much for this...you've mentioned 3 things we need to do really well as a small business!

Bewertet mit 5 von 5 Sternen

Kind to hands and lungs, and works!

Being a self employed domestic cleaner, I really like the limescale remover - it works well, fragrance free and kind to my lungs and hands unlike most! And at a very reasonable price.

5. November 2025
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Thank you so much Cathryn, it's really important to us that the products are kind to people, but still work (well!), and we love hearing your professional opinion!

Bewertet mit 5 von 5 Sternen

Love the products

Love the products, excellent service! Thank you for doing what you do!

5. November 2025
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Thank you so much Jenny, we love doing what we do...and we really love that you like it too!

Bewertet mit 5 von 5 Sternen

Lovely tea and flavours.

Lovely tea and flavours.
Always prompt delivery and well packaged. Thank you

6. November 2025
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Thanks for the lovely comment, we're always proud of our fragrances!

Bewertet mit 5 von 5 Sternen

Will buy again!

We tried this product a few weeks ago and were happy enough to make a bulk purchase for home!
The little sachets dissolve well in water and you don't have to use much to get a bowl of soapy water for washing up!
The scents are nice, too, which makes it all the better!

Dispatched and delivered in good time and packaged securely in biodegradable packaging!

5. November 2025
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Hi Nik, thank you for such a lovely review, we're over the moon that you were happy enough to bulk buy as well!!

Bewertet mit 5 von 5 Sternen

Long term customer that won’t go…

Long term customer that won’t go anywhere else! Always reliable, consistent and very competitive pricing. Thanks Iron & Velvet

5. November 2025
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Hi Rosie, thank you so much for your support over the long term and your kind words, we do love happy customers!

Bewertet mit 5 von 5 Sternen

Great service

Ordering simple and straightforward. No delivery charge. Great!

28. Oktober 2025
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Lovely review there...thank you so much! Really pleased you found the process nice and easy!

Bewertet mit 5 von 5 Sternen

Chemical Free Products

Great products and super speedy service

8. Oktober 2025
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Hi Karen, thank you so much for leaving a review! We really do appreciate it!

Bewertet mit 1 von 5 Sternen

As of the 16/10/25 I have not received…

As of the 16/10/25 I have not received my order from the 4/10/25.

16. Oktober 2025
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Hi, I'm so sorry to hear your order's not arrived. Could you please send an email with your order number to info@ironandvelvet.co.uk and I'll get straight back to you to arrange a replacement?

Bewertet mit 4 von 5 Sternen

Great to be able to refill existing…

Great to be able to refill existing bottles so easily.
Products clean well. Only down side was the delivery by Royal Mail which took a lot longer than expected.

16. Oktober 2025
Bewertung ohne vorherige Einladung
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Thank you for the review, very much appreciated and my apologies for the longer than expected delivery time...we are working on how to improve this without having to increase prices or adding to emissions with extra vans out on the roads.

Bewertet mit 5 von 5 Sternen

Great products and service

Great products and service. Toilet gel works brilliantly. Scents are great without being overpowering. Even when some products got lost in the post, no hassle with getting replacement sent out.

30. September 2025
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Hi Matthew, thank you so much for the lovely review, sorry again for the issues with the post but we're delighted you love the products!

Bewertet mit 1 von 5 Sternen

Order has not been delivered

The order has not arrived. I have no means of tracking it with Royal mail.
No response from from Iron & Velvet, when I emailed them. Very unusual,previous deliveries have been fine. 😞

30. September 2025
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Hi Sally, I'm so sorry to hear your order's not arrived. I've checked in our inbox and can't find anything from anyone with your name...could you please resend the email with your order number to info@ironandvelvet.co.uk and I'll get straight back to you to arrange a replacement?

Bewertet mit 5 von 5 Sternen

Phenomenal Customer Support & Excellent Products

After reviewing so many eco-friendly options, I was excited to choose Iron & Velvet because of their plastic-free approach. Not only is everything zero- to low-waste, but the products clean well and smell great.

Whilst there were some shipping issues, when I reached out to Iron & Velvet, they responded to my message so fast, then quickly and efficiently arranged for a replacement parcel to be sent out. At every turn, I felt confident that I was heard and well taken care of.

3. Oktober 2025
Bewertung ohne vorherige Einladung
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Hi Dinah, thank you so much for your lovely review, we really try to provide the best products and service we can so hearing this from you is amazing!

Bewertet mit 1 von 5 Sternen

No items received

I paid for my items three weeks ago and I haven't received anything. I emailed to check and was promised a replacement that hasn't arrived either. Update it arrived today .

3. September 2025
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Hi Leanne, thank you for updating the comment when these arrived, sorry they took a few extra days in the post than they should have. We'd love it if you could update the rating based on the products now you've had a chance to use them?

Bewertet mit 5 von 5 Sternen

Highly recommended

Really great products. Easy to use, good value, nice scent, good eco credentials and not flared my dermatitis on my hands. Highly recommended

28. August 2025
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Hi Clare, thank you so much for your comments, we love hearing your good experiences!

Bewertet mit 3 von 5 Sternen
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Hi Simon, thank you for commenting. We do try to keep our pricing as affordable as we can. We're a small company who develop, manufacture and dispatch everything ourselves in house in the UK and with prices starting at just £2 for a surface antibac we hope to be competitive or cheaper than other eco brands.

Bewertet mit 5 von 5 Sternen

Lovely products

Lovely products, now a regular.
Always efficient.
Love helping the planet whilst helping myself!

25. September 2024
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Hi Jo, thank you so much for your lovely comments!

Bewertet mit 1 von 5 Sternen

They haven’t arrived

They haven’t arrived

26. August 2025
Iron & Velvet - Plastic Free Cleaning-Logo

Antwort von Iron & Velvet - Plastic Free Cleaning

Hi, I'm so sorry your order hasn't arrived, if you could pop us an email on info@ironandvelvet.co.uk with your order number we can arrange a replacement for you?

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr