InterFuels Bewertungen 

418
•
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Got the cards, was clear the business cars were unleaded, used the location tool to pick a location and paid £81 at the pump to fill up and expected an invoice with discounted rateonly to get invoiced... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thanks for all that Charley has done for me,from the 1st initial application, to the process of the card, and then kept me updated throughout the process, until my card arrived, amazing asset to y... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Been with Interfuel for a number of years, have weekly emailed fuel price updates Lynzie Hodgson our Business Development Specialist is very helpful and responds to any enquiries very quickly

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish. Charley was fantastic throughout the onboarding process, from handling our initial enquiry to arranging delivery of our fuel cards. The regular follow-ups and o... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kraftstofflieferant

Vom Unternehmen geschrieben

If you’re looking for fuel cards that can save your business both time and money, the InterFuels fuel cards are the ideal option.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

418 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(418)

69 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Beware - UK Fuels card is a scam

Set up staff helpful, happy to get you on board, cards sent and account easy to set up.
Beware of misleading info on paying more than pump price at some sites which they never tell you!!!
But please beware if taking a Uk Fuels card as first time I used it I got an invoice for more than pump price, have shared receipts with customer service who have fudged response by saying site not a participating site...but its on there site locator that it is. Now told some sites have surcharge depending who owns it but they cannot identify that on there locator. so no idea what price you will pay when you fuel up.
not sure I will continue with Interfuels as so far customer service has more patter than a centipede with flip flops on. They are arguing about £4.32 you would think as a new customer they would just refund it and tell me which sites I will not get charged more at...but then again that would require good customer service and someone to want to be helpful.

25. August 2026
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Antwort von InterFuels

We’re sorry to hear your experience hasn’t matched the positive start you had with us.
We understand your frustration around surcharges and the information available on the site locator. Pricing should be clear so you can make an informed decision about where to fill up, and we appreciate you raising your concerns.
We’d like the opportunity to review the specific transaction and the advice you’ve received so far. Please contact our team directly and we’ll look into this further for you.
– The Interfuels Team

Bewertet mit 2 von 5 Sternen

You were really helpful initially to…

You were really helpful initially to set up the accounts but once that was done I found I had to keep chasing you to get a reply.
I have had to chase you for an update on fuel costs and we have struggled to use your cards at local garages.

25. August 2026
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Antwort von InterFuels

Thanks for your honest feedback. We’re pleased the initial setup went well, but sorry the service since hasn’t been as responsive as it should be.
We appreciate your comments around communication, price updates and card acceptance at local garages. We’d be happy to review your account and the locations you use to see how we can improve things for you.
– The Interfuels Team

Bewertet mit 5 von 5 Sternen

Personal service

Personal service, a contact we can ring or email.

11. August 2026
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Antwort von InterFuels

Thanks for the feedback. Having a dedicated contact you can easily call or email whenever you need support is something we take pride in.
– The Interfuels Team

Bewertet mit 3 von 5 Sternen

The service is good from the start when…

The service is good from the start when I made the enquiry with Leonie who dealt with me from start to finish very professional and a lovely person to deal with and has a business owner that is music to our ears so I highly recommend the services

13. August 2026
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Antwort von InterFuels

Thanks for the lovely feedback. It’s great to hear Leonie looked after you from start to finish and made the whole experience so positive. We’ll be sure to pass your kind words on to her, and we really appreciate the recommendation.
– The Interfuels Team

Bewertet mit 2 von 5 Sternen

The fuel being charged is not being invoiced correctly

The fuel being charged is not being checked properly so invoices are inaccurate.

Charging diesel instead of petrol so significantly wrong.

4. August 2026
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Antwort von InterFuels

We’re sorry to hear about this. Being charged for the wrong fuel type is understandably concerning, and we’d like to investigate what’s happened.
Please contact our team with the relevant invoice details so we can review the transactions and work to get this resolved for you.
– The Interfuels Team

Bewertet mit 1 von 5 Sternen

Cost me an extra 20% on my fuel!

Used the locator on Interfeuls website to locate my nearest station.

Filled up at a cost of £55.00 at the pump.

Paid using the fuel card, expecting to see a saving when the invoice arrived.

Invoice arrived for £55.00 + 20% VAT = £66.00

Was told by Lorrain "The site locator will show you all sites which accept your card, For unleaded fuel our price is only valid with Texaco.", yet the locator shows the Texaco logo for the station that I used.

So, instead of trying to save money, I've ended up spending and extra 20%...

Avoid like the plague...

22. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von InterFuels

We’re sorry to hear about your experience and understand the confusion around the amount shown at the pump compared with your invoice.

We want our pricing and site information to be as clear as possible.
Please get in touch with our team so we can review the transaction and station used, and provide a full explanation.

Bewertet mit 2 von 5 Sternen

Choice of fuel stations is not great on…

Choice of fuel stations is not great on Interfuels Access+ card.

20. Juli 2026
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Antwort von InterFuels

Thanks for your feedback. We understand that having a good choice of fuel stations is important, and we appreciate you sharing your experience with the Access+ card. We’ll take your comments on board.

Bewertet mit 2 von 5 Sternen

Initial contact was very good

Initial contact was very good, Ellis being helpful and prompt with replies. Now the hook has been cast and I'm 'hooked' it's not so good. The Dashboard is rather poor and not particularly intuitive. Info states to allow up to 2 hours for a 'top up' to clear, what it doesn't say is that a top up made mid afternoon on a friday will not clear until the following Monday so unable to use card over the weekend. Other niggles that I will not mention on open forum but overall not a promising start.

13. Juli 2026
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Antwort von InterFuels

Thank you for the honest feedback. We’re pleased Ellis made a positive first impression, but we’re sorry the experience since then hasn’t met the same standard.

We appreciate your comments regarding the dashboard and top-up times, and agree this information needs to be as clear as possible. We’d also welcome the opportunity to discuss the other issues you’ve experienced directly and see how we can help.

– The Interfuels Team

Bewertet mit 5 von 5 Sternen

Cheaper than my previous fuel Card…

Cheaper than my previous fuel Card company by at least 10p. Always a friendly and helpful experience. My account manager is always there to sort any issues or Questions. Thank you Leoni, and thank you Inter Fuels for finally saving me money at Pump!

30. Juni 2026
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Antwort von InterFuels

Thanks for the great feedback. It’s good to hear you’re seeing a real saving at the pump and receiving the support you need. We’ll be sure to pass your kind words on to Leoni.

Bewertet mit 5 von 5 Sternen

Amazing service from the beginning and…

Amazing service from the beginning and throughout!!
I spoke to Ellis from the beginning, having one dedicated person throughout everything is exactly what I was looking for, someone who can answer my emails/ calls and pick up exactly where we left off. Ellis’s care and attention to details is a breath of fresh air, he answered every question, no matter how small or stupid it may have been, which such honesty and integrity I would recommend him to anyone that wants to deal with Interfuels!!!
Ellis is such a credit to the company!

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von InterFuels

Thank you for the lovely feedback. It’s great to hear Ellis has provided such consistent and helpful support throughout your experience with us. We’ll make sure your kind words are passed on to him.

We really appreciate the recommendation and look forward to continuing to support you.

Bewertet mit 1 von 5 Sternen

Stay well clear of this company fuel…

Stay well clear of this company fuel card haswnt worked for over 5 days that I topped up still not working and with helding my money on the account

24. Juni 2026
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Antwort von InterFuels

We’re sorry to hear about the issues you’ve experienced with your card and understand how frustrating this must be.

We’d like the opportunity to look into what has happened with your top-up and account balance. Please contact our team directly with your account details so we can investigate this and work to get it resolved.

Bewertet mit 5 von 5 Sternen

Super easy to set up

Super easy to set up. Thomas was so helpful and answered all my questions clearly.

26. Juni 2026
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Antwort von InterFuels

Thanks for the great feedback. We’re pleased to hear the setup was straightforward and Thomas was there to answer all your questions. We’ll be sure to pass your comments on to him.

Bewertet mit 4 von 5 Sternen

There was a long delay with the cards…

There was a long delay with the cards for an unknown reason

Charly did keep in touch and we did eventually get the cards. However this happened to co incide with a school holiday when we didn't need as much fuel ( sraff off & customers away on holiday too ) However, Charles, kept pursuing the elusive cards , and anyway for all I know it was probably an administrative error on my part
THANKS to Charly & Inter fuels
PS Rest of business transactions have been ACE and without any problems whatsoever.

23. Juni 2026
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Antwort von InterFuels

Thanks for your patience and understanding while the cards were on their way. We’re glad Charley kept you updated throughout and that everything else has been running smoothly since. We’ll be sure to pass your kind feedback on to Charley.

Bewertet mit 5 von 5 Sternen

Very easy to deal with

Very easy to deal with, easy to sign up and nice dashboard. Decent savings too.

16. Juni 2026
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Antwort von InterFuels

Thanks for the great feedback. We’re pleased you found the setup straightforward, the dashboard easy to use, and most importantly, that you’re seeing some good savings.

Bewertet mit 5 von 5 Sternen

Charley was a STAR!!

I had an excellent experience working with Charley Robson at InterFuels. From start to finish, Charley was professional, knowledgeable, and incredibly helpful. Her communication was clear and prompt, and she went above and beyond to ensure everything ran smoothly.

What stood out most was her attention to detail and genuine commitment to providing outstanding customer service. Charley was always approachable, responsive, and willing to answer any questions, making the entire process straightforward and stress-free.

It's refreshing to work with someone who combines expertise with such a personable and reliable approach. I would highly recommend Charley Robson and InterFuels to any business.

19. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von InterFuels

Thank you for taking the time to leave such detailed feedback. It’s great to hear Charley made the whole process straightforward and provided such helpful, attentive service throughout.

We’ll make sure your kind words are passed on to her, and we really appreciate the recommendation.

Bewertet mit 5 von 5 Sternen

Customer service team very friendly and…

Customer service team very friendly and helpful, can’t fault

2. Juni 2026
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Antwort von InterFuels

Thank you so much for taking the time to review us! It is fantastic to hear that our team delivered such friendly and helpful service. We truly appreciate your support and look forward to looking after you and your business in the future. Best regards, InterFuels

Bewertet mit 5 von 5 Sternen

Charley Robson was amazing and helped…

Charley Robson was amazing and helped me and my business so much..

She is a credit to any business she works at

9. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von InterFuels

Thank you so much for the great review! We are absolutely thrilled to hear that Charley made such a positive impact and provided valuable support to you and your business. Best regards, InterFuels

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