Got the cards, was clear the business cars were unleaded, used the location tool to pick a location and paid £81 at the pump to fill up and expected an invoice with discounted rateonly to get invoiced... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Got the cards, was clear the business cars were unleaded, used the location tool to pick a location and paid £81 at the pump to fill up and expected an invoice with discounted rateonly to get invoiced... Mehr ansehen
Unternehmen hat geantwortet
Thanks for all that Charley has done for me,from the 1st initial application, to the process of the card, and then kept me updated throughout the process, until my card arrived, amazing asset to y... Mehr ansehen
Unternehmen hat geantwortet
Been with Interfuel for a number of years, have weekly emailed fuel price updates Lynzie Hodgson our Business Development Specialist is very helpful and responds to any enquiries very quickly
Excellent service from start to finish. Charley was fantastic throughout the onboarding process, from handling our initial enquiry to arranging delivery of our fuel cards. The regular follow-ups and o... Mehr ansehen
Unternehmen hat geantwortet
If you’re looking for fuel cards that can save your business both time and money, the InterFuels fuel cards are the ideal option.
Baltic Street, TS25 1PW, Hartlepool, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Set up staff helpful, happy to get you on board, cards sent and account easy to set up.
Beware of misleading info on paying more than pump price at some sites which they never tell you!!!
But please beware if taking a Uk Fuels card as first time I used it I got an invoice for more than pump price, have shared receipts with customer service who have fudged response by saying site not a participating site...but its on there site locator that it is. Now told some sites have surcharge depending who owns it but they cannot identify that on there locator. so no idea what price you will pay when you fuel up.
not sure I will continue with Interfuels as so far customer service has more patter than a centipede with flip flops on. They are arguing about £4.32 you would think as a new customer they would just refund it and tell me which sites I will not get charged more at...but then again that would require good customer service and someone to want to be helpful.

Antwort von InterFuels
You were really helpful initially to set up the accounts but once that was done I found I had to keep chasing you to get a reply.
I have had to chase you for an update on fuel costs and we have struggled to use your cards at local garages.

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The service is good from the start when I made the enquiry with Leonie who dealt with me from start to finish very professional and a lovely person to deal with and has a business owner that is music to our ears so I highly recommend the services

Antwort von InterFuels
The fuel being charged is not being checked properly so invoices are inaccurate.
Charging diesel instead of petrol so significantly wrong.

Antwort von InterFuels
Used the locator on Interfeuls website to locate my nearest station.
Filled up at a cost of £55.00 at the pump.
Paid using the fuel card, expecting to see a saving when the invoice arrived.
Invoice arrived for £55.00 + 20% VAT = £66.00
Was told by Lorrain "The site locator will show you all sites which accept your card, For unleaded fuel our price is only valid with Texaco.", yet the locator shows the Texaco logo for the station that I used.
So, instead of trying to save money, I've ended up spending and extra 20%...
Avoid like the plague...

Antwort von InterFuels
Choice of fuel stations is not great on Interfuels Access+ card.

Antwort von InterFuels
Initial contact was very good, Ellis being helpful and prompt with replies. Now the hook has been cast and I'm 'hooked' it's not so good. The Dashboard is rather poor and not particularly intuitive. Info states to allow up to 2 hours for a 'top up' to clear, what it doesn't say is that a top up made mid afternoon on a friday will not clear until the following Monday so unable to use card over the weekend. Other niggles that I will not mention on open forum but overall not a promising start.

Antwort von InterFuels
Cheaper than my previous fuel Card company by at least 10p. Always a friendly and helpful experience. My account manager is always there to sort any issues or Questions. Thank you Leoni, and thank you Inter Fuels for finally saving me money at Pump!

Antwort von InterFuels
Amazing service from the beginning and throughout!!
I spoke to Ellis from the beginning, having one dedicated person throughout everything is exactly what I was looking for, someone who can answer my emails/ calls and pick up exactly where we left off. Ellis’s care and attention to details is a breath of fresh air, he answered every question, no matter how small or stupid it may have been, which such honesty and integrity I would recommend him to anyone that wants to deal with Interfuels!!!
Ellis is such a credit to the company!

Antwort von InterFuels
Stay well clear of this company fuel card haswnt worked for over 5 days that I topped up still not working and with helding my money on the account

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Super easy to set up. Thomas was so helpful and answered all my questions clearly.

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There was a long delay with the cards for an unknown reason
Charly did keep in touch and we did eventually get the cards. However this happened to co incide with a school holiday when we didn't need as much fuel ( sraff off & customers away on holiday too ) However, Charles, kept pursuing the elusive cards , and anyway for all I know it was probably an administrative error on my part
THANKS to Charly & Inter fuels
PS Rest of business transactions have been ACE and without any problems whatsoever.

Antwort von InterFuels
Very easy to deal with, easy to sign up and nice dashboard. Decent savings too.

Antwort von InterFuels
I had an excellent experience working with Charley Robson at InterFuels. From start to finish, Charley was professional, knowledgeable, and incredibly helpful. Her communication was clear and prompt, and she went above and beyond to ensure everything ran smoothly.
What stood out most was her attention to detail and genuine commitment to providing outstanding customer service. Charley was always approachable, responsive, and willing to answer any questions, making the entire process straightforward and stress-free.
It's refreshing to work with someone who combines expertise with such a personable and reliable approach. I would highly recommend Charley Robson and InterFuels to any business.

Antwort von InterFuels
Customer service team very friendly and helpful, can’t fault

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Charley Robson was amazing and helped me and my business so much..
She is a credit to any business she works at

Antwort von InterFuels
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