Excellent experience and they provided me with a solution I wasn’t sure was possible. Brilliant support from Sophie, which I’m very grateful for.
Unternehmen hat geantwortet
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Das sagen Bewerter
Very good. Responsive and helpful, communication is clear even once the account exists customer response to questions is polite and fast. Very good company to deal with.
Unternehmen hat geantwortet
It felt daunting at first doing something like this for the first time but it was not as bad as I thought. Communication was good. Everything was explained so well from start to finish. The entire pr... Mehr ansehen
Unternehmen hat geantwortet
The process was very straightforward and much less stressful than I thought it would be. I applied through a broker and the communication with both broker and lender was always really quick and effici... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Launched in early 2024, Interbridge Mortgages is a new and innovative second charge lender. Our team have been working in the UK second charge industry for decades and have a wealth of experience. Interbridge Mortgages’ aim is to help customers find the right financial solution via our network of broker partners. Whether customers need to consolidate debt or make home improvements, Interbridge Mortgages offer a range of second charge mortgage solutions and will always aim to provide best in class customer service.
Kontaktinformationen
CoalHouse, Dumfries Place, CF10 3RJ, Cardiff, Vereinigtes Königreich
- 029 2254 0482
- customerservice@interbridgemortgages.com
- interbridgemortgages.com
4,9
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Hat 100 % seiner negativen Bewertungen beantwortet
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Having spent 2 months via mortgage key…
Having spent 2 months via mortgage key connor ,having been told right up to the last min things were going well ,my home was valued at 335000which more then met the ltv value for the loan. So spend ages getting all the paperwork needed ,then discustingly the valuer decided to change valuation to 310000 so ment i couldnt have the mortgage .this decicion has ment instead of freeing up my money and life i may have to suffer IVA via step change . It is not acceptable to muck someone about giving false hope .no call has happened from interbridge to explain the situation
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Interbridge Mortgages
We’re sorry to read about your experience, and appreciate this was not the outcome you were hoping for.
Mortgage applications to Interbridge are submitted via authorised brokers, who manage the application process with their clients directly, including coordinating valuations and providing updates on the progress and next steps of an application.
We understand it can be disappointing when an application does not proceed as expected after time and effort has been invested.
We have shared your feedback with the broker and asked that they reach out to you directly.
Thank you for taking the time to leave feedback and bringing this to our attention.
Antwort von Interbridge Mortgages
Glad to hear our service impressed. Thank you for taking the time to leave us a review Adam.
Antwort von Interbridge Mortgages
Thank you for the positive feedback and taking the time to leave us a review. We're glad to hear you were happy with our service.
Quick and informative service
3. März 2026
Antwort von Interbridge Mortgages
Thank you for the positive feedback, great to hear you were happy with our service.
Excellent Service
I applied for a second mortgage with Interbridge and found them to be punctual, responsive, and highly professional. Their customer service has also been excellent.
28. Februar 2026
Antwort von Interbridge Mortgages
Glad to hear you were happy with your experience with us, Ahmed. Our customer service team will be delighted to hear their service impressed. Thank you for taking the time to leave us a review.
Great service
We were really happy with the quality of service we received. The whole process was smooth and quick. The staff were really helpful.
27. Februar 2026
Antwort von Interbridge Mortgages
Thank you for the positive feedback Nicola, it's great to hear you were happy with our service and we really appreciate you leaving a review.
Highly recommended
Very professional, very clear and upfront, always keeping us in the loop. Much better than our broker to be honest.
21. Februar 2026
Antwort von Interbridge Mortgages
Thank you for your feedback. We appreciate you taking the time to leave a review.
Antwort von Interbridge Mortgages
Thank you for the positive feedback. We appreciate you taking the time to leave us a review.
Antwort von Interbridge Mortgages
Happy to hear we could help. Thank you for your comments Lynn.
Antwort von Interbridge Mortgages
Glad to hear you had a positive experience Darren. Thank you for taking the time to leave us a review.
Simple straightforward process
Simple straightforward process, easy to follow guidance, efficiently managed.
27. Februar 2026
Antwort von Interbridge Mortgages
Delighted to hear our service impressed. Thank you for your feedback David.
Really quick efficient service
Really quick efficient service. Took two weeks from start to releasing of funds. Friendly helpful staff.
26. Februar 2026
Antwort von Interbridge Mortgages
Thank you for your feedback. We appreciate you taking the time to leave us a review.
Very accomodating to our needs
28. Februar 2026
Antwort von Interbridge Mortgages
Delighted to hear we were able to help. Thank you for taking the time to leave us a review Matthew.
Antwort von Interbridge Mortgages
Great to hear your experience Nicole. Thank you for taking the time to leave a review.
Dear Sheryl
Dear Sheryl
I want to thank you from the bottom of my heart for outstanding service and support you have given me...
You have been putting up with me for quite a few weeks, which is bloody hard work....
You have jumped over any obstacles with no Problem and always with warm words and smile on your face.... I am pretty sure its not part of your job description 🙃 your knowledge and professionalism it's unbelievable...
You are a massive asset to your company!
And also you are an amazing human being....
If we had more Sheryls on this planet, the world would a better place...
It's been the best service, that i have ever received.
Promise will not go to any more trouble.... xx̌xx
Kind regards and lots of love ❤️
Matylda ( your pain in back side)
17. Februar 2026
Antwort von Interbridge Mortgages
We're delighted to hear you had such a positive experience from your broker. We’re incredibly proud to work with brokers who go above and beyond to support their clients every step of the way.
Antwort von Interbridge Mortgages
Thank you for the positive feedback Louise, it's great to hear you were happy with our service and we really appreciate you leaving a review.
Antwort von Interbridge Mortgages
Really glad to hear we could help, thank you for your feedback.
Antwort von Interbridge Mortgages
Thanks so much for the positive feedback Francis, we really appreciate you taking the time to post a review.
Very fast and attentive
Very fast and attentive. All paperwork collected quickly and efficiently.
Offer was made in less than 24 hrs and once agreement was signed money was in my bank in less than 24hrs
26. Februar 2026
Antwort von Interbridge Mortgages
Thank you for the positive feedback, great to hear you were happy with our service.
Everything went through with ease it…
Everything went through with ease it was straight forward and completed within a few days
26. Februar 2026
Antwort von Interbridge Mortgages
Thank you for your positive feedback Sylvia, we really appreciate it.
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