Undertaking a big refurbishment to house, dealing with various planners and tradesmen which hasn't always been plain sailing.......So refreshing to deal with Insignia, people who know what they're ta... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I installed a new insignia steam shower on 13/7/26 it was built up and water tested. On 28/7/26 one of the manufactured in in built pipes came away. This caused substantial damage to the room belo... Mehr ansehen
Unternehmen hat geantwortet
Two years ago we brought Insignia Diamond Quadrant Steam Shower which we are extremely happy with. This is our second Insignia Shower. We recently experienced some difficulties with the everyday parts... Mehr ansehen
Unternehmen hat geantwortet
Delivery good BUT incorrect item was delivered. Trying to get it sorted is very hit and miss. Since this post Insignia has contacted me, the outcome has been brilliant, much better than I expecte... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Insignia Wellness
Vom Unternehmen geschrieben
The UK’s largest manufacturer and supplier of steam showers and saunas
Established in 2006, It's fair to say Insignia is not just about showers, it's more about innovation and technology which in turn creates a first-class experience for our customers!
Did you know?
Showroom
Visit us between 9am - 5pm (Mon-Fri) and view all our products, try out our steam showers or relax in a sauna. Long drive, no problem we have refreshments to rehydrate you.
Kontaktinformationen
9a Deans Road, Old Wolverton, MK12 5NA, Milton Keynes, Vereinigtes Königreich
- 01908 317512
- sales@insigniashowers.co.uk
- insigniashowers.com
4,4
Hervorragend
1024 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
I've bought this steem shower 5 years…
I've bought this steem shower 5 years ago and it looks great but after a few months it went wrong. I can't count how many door rollers i had within a year ir was ok just claimed on line it was ok. But after a year it all started. Crome bits started peel off, rollers sezed shower head braking to bits and costumer service wont help and supply any bits anymore even they blaimed 5 year warranty. Very bed experience for the money..... sorry to leave you bad review but i had yo do it .
17. März 2025
Antwort von Insignia Wellness
Thank you for taking the time to share your experience — we’re genuinely sorry to hear that things didn’t go as expected with your steam shower, especially after your initial satisfaction. This certainly isn’t the standard we aim to deliver, and we completely understand your frustration.
We appreciate your feedback about the product's longevity and the service you received. We’d really like the chance to look into this further and see if there’s anything we can do to help, even now. If you're open to it, please reach out to us directly at 01908 317512 with your order details.
Your feedback helps us improve, and we truly regret that your experience fell short of what we strive to provide.
Antwort von Insignia Wellness
Thanks so much, John for the great feedback! We're happy to hear you found the website easy to navigate — that’s exactly what we aim for.
Easy to use website
19. März 2025
Antwort von Insignia Wellness
Thank you for your kind words! We're so glad to hear you found our website easy to use — we work hard to make the experience as smooth as possible.
Fast efficient service again
Fast efficient service again. Many thanks for efforts *****
14. März 2025
Antwort von Insignia Wellness
Thank you Ian for your kind words! We're glad to hear you had another great experience with our service. We appreciate your support and look forward to assisting you again in the future!
Got exactly what I wanted
Got exactly what I wanted. Every aspect of help and backup available if needed. I highly recommend insignia
4. März 2025
Antwort von Insignia Wellness
Thank you Keith for your fantastic review! We're thrilled that you got exactly what you wanted and found our support helpful. We appreciate your recommendation and look forward to serving you again!
Spare parts..speedy service
Ordered a replacement shower head friday arrived Saturday, super service, great product n easy to change over
7. März 2025
Antwort von Insignia Wellness
Thank you for your wonderful review! We're delighted to hear you received your replacement showerhead so quickly and found it easy to install. Enjoy your new product, and let us know if you need anything else! 🚿
The website was simple to use and easy…
The website was simple to use and easy to navigate.
8. März 2025
Antwort von Insignia Wellness
Thank you for your feedback! We're glad you found our website easy to use and navigate. If you ever need any assistance, we're always here to help!
Excellent Service from Customer Support
Within 72 hours of my initial contact with the Customer Services Team the replacement shower head arrived by 1st Class post.
Very impressed by the 1st class service I received and how simple it was to get a replacement part.
1. März 2025
Bewertung ohne vorherige Einladung
Antwort von Insignia Wellness
We really appreciate your feedback! It’s great to hear that our team made the process smooth and efficient for you. Enjoy your refreshed shower experience, and don’t hesitate to reach out if you ever need anything in the future!
Great had the parts for my steam shower…
Great had the parts for my steam shower very fast delivery dpd as well exactly what i wanted Customer service was speedy to answer my question thanks
27. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Insignia Wellness
Thank you for your kind words! We’re so pleased that you received your parts quickly and that our customer service team could assist you. If you ever need anything else, we’re always happy to help!
Antwort von Insignia Wellness
Thank you for the positive feedback, Brian. We are happy you found exactly what you needed and are satisfied with the price.
If you need anything else, please don't hesitate to reach out.
Telephone call was answered quickly and…
Telephone call was answered quickly and professionally.
The part I required was quickly identified and ordered.
Delivery was next day despite only selecting standard delivery at checkout.
14. Februar 2025
Antwort von Insignia Wellness
Great to hear! Fast, efficient service is what we aim for. We're here anytime you need us!
I duplicated an order by mistake and…
I duplicated an order by mistake and money was refunded within 24hrs.
Items were great quality as advertised and were delivered to Glasgow in 48hrs as promised, well packaged and undamaged.
Pleasure to deal with 👍
12. Februar 2025
Antwort von Insignia Wellness
Thank you for your feedback! We're always here if you ever need anything else.
Rubbish Sauna
Bought the corner sauna, not impressed! It takes forever to assemble and the instructions are rubbish like an ikea flat pack. The panels are screw on and don’t align properly. The door leaks air from the bottom so you feel a cool breeze on your feet the whole time you in the sauna. You better off purchasing another brand with clamp in panels that align.
5. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Insignia Wellness
We're sorry to hear that your sauna assembly experience hasn’t been as smooth as expected. Ensuring the unit is installed on a flat, level surface is essential for proper alignment and optimal performance. We understand that clear instructions make all the difference, and we’re actively working on improved installation guides to support customers who choose to assemble their sauna themselves.
We also offer professional installation services for a completely hassle-free experience. That said, our technical support team is always happy to assist over the phone and troubleshoot any concerns you may have. Please don’t hesitate to reach out—we’d love to help you get the most out of your sauna!
Ordered a new thermostatic valve for an…
Ordered a new thermostatic valve for an non steam shower and it was delivered 2 days after I ordered it at a great price.I hope I can still receive spares in the future as our shower is 12 years old and still in excellent condition thanks to insignia.
7. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Insignia Wellness
Thank you for the fantastic review, Ian! Amazing to hear your shower is still going strong after 12 years. We're glad you found the right part quickly and at a great price. Rest assured, we’ll be here for any future spares you need. Enjoy many more refreshing showers!
easy to find Parts on web site
Parts found on web site, easy to order and arrived in 2 days, great service.
installed POD about 6 months ago and There great.
recommend quicker and easier to install and if anything goes wrong it is easy to fix.
26. Januar 2025
Antwort von Insignia Wellness
Thanks for your fantastic feedback! We're so glad you found ordering easy and that you're loving your POD. Great to hear the installation was quick and hassle-free, too! If you ever need anything, we’re always here to help. Enjoy!
Great customer service
Great customer service from Anne and Nero resolving our issues with our Sauna.
24. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Insignia Wellness
Thank you for your kind words! We're delighted to hear that Anne and Nero swiftly resolved your query. Enjoy your sauna, and if you ever need anything, we’re here to help!
Antwort von Insignia Wellness
Thanks for the great feedback! We're always here if you ever need anything else. 😊
Excellent sturdy product it’s a show…
Excellent sturdy product it’s a show piece definitely recommend this product. Delivered on time what more can you ask?
16. Januar 2025
Antwort von Insignia Wellness
Thank you, Julie. We are delighted to know you are happy with your Insignia product and that our delivery service met your expectations. If there is anything else we can do for you, please do not hesitate to contact us.
Great Service By Alex
17. Januar 2025
Antwort von Insignia Wellness
Thank you, Kalpesh, for taking the time to share your experience. We are glad to hear Alex has met your expectations. If there is anything else we can help with, please don't hesitate to reach out. We are always happy to help.
Antwort von Insignia Wellness
Thank you for your kind words! We're delighted to hear that you had an excellent experience with us. Your satisfaction means the world to our team, and we're here whenever you need us. Thank you for choosing Insignia!
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