Undertaking a big refurbishment to house, dealing with various planners and tradesmen which hasn't always been plain sailing.......So refreshing to deal with Insignia, people who know what they're ta... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I installed a new insignia steam shower on 13/7/26 it was built up and water tested. On 28/7/26 one of the manufactured in in built pipes came away. This caused substantial damage to the room belo... Mehr ansehen
Unternehmen hat geantwortet
Two years ago we brought Insignia Diamond Quadrant Steam Shower which we are extremely happy with. This is our second Insignia Shower. We recently experienced some difficulties with the everyday parts... Mehr ansehen
Unternehmen hat geantwortet
Delivery good BUT incorrect item was delivered. Trying to get it sorted is very hit and miss. Since this post Insignia has contacted me, the outcome has been brilliant, much better than I expecte... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Insignia Wellness
Vom Unternehmen geschrieben
The UK’s largest manufacturer and supplier of steam showers and saunas
Established in 2006, It's fair to say Insignia is not just about showers, it's more about innovation and technology which in turn creates a first-class experience for our customers!
Did you know?
Showroom
Visit us between 9am - 5pm (Mon-Fri) and view all our products, try out our steam showers or relax in a sauna. Long drive, no problem we have refreshments to rehydrate you.
Kontaktinformationen
9a Deans Road, Old Wolverton, MK12 5NA, Milton Keynes, Vereinigtes Königreich
- 01908 317512
- sales@insigniashowers.co.uk
- insigniashowers.com
4,4
Hervorragend
1024 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Assistant was attentive
Assistant was attentive, listened to the description of my issue and supplied the part number for the required part to order for the repair.
5. Januar 2026
Antwort von Insignia Wellness
Thanks for your review! We’re glad our team listened carefully and helped you identify the correct part number for your repair.
I have purchased items from Insignia on…
I have purchased items from Insignia on previous occasions and never had any probkems.
Never had better service anx always good.
4. Januar 2026
Antwort von Insignia Wellness
Thank you for your continued support! We’re really pleased to hear you’ve always had great service from us and everything’s been trouble-free. If you ever need anything in the future, we’re always here to help.
Phoned to ask about which parts I…
Phoned to ask about which parts I needed. Very helpful. Ordered on line arrived next day. Now fitted. Over all excellent service
30. Dezember 2025
Antwort von Insignia Wellness
Thanks for the great review! We’re pleased we could help you identify the right parts, and even better that they arrived next day and are now fitted. Really glad you had an excellent experience. If you need anything else, just give us a call.
Nero at Insignia
I just asked to speek to Nero in tecnicall service and Nero dealt with my enquirey without any problems. He is a Credit to the firm.Trevor Harrison
23. Dezember 2025
Antwort von Insignia Wellness
Thanks for your review, Trevor! We’re really pleased to hear Nero in Technical Service handled your enquiry smoothly and without any issues. I’ll make sure your kind comments are passed on. He’s a real credit to the team.
Beautiful design
Beautiful design, saving you a lot of time and money, giving a modern look to your bathroom.
10. Dezember 2025
Antwort von Insignia Wellness
Thank you, Mostafa, for your lovely review! We’re glad you appreciate the design and that it’s helped save both time and money while giving your bathroom a modern look. Your feedback is much appreciated.
I have used you in the past when I…
I have used you in the past when I ordered my s/shower. I have ordered some parts and which came down very quickly well done 👍
17. Dezember 2025
Antwort von Insignia Wellness
Thank you for your continued support! We’re delighted to hear that your parts arrived quickly and that you were happy with the service once again. We really appreciate your kind words.
Every item arrived safely and on day…
Every item arrived safely and on day time stated
18. November 2025
Antwort von Insignia Wellness
Thank you for your feedback! We’re pleased to hear that everything arrived safely and exactly when expected. We really appreciate you taking the time to share your experience.
Easy to find spares on their website…
Easy to find spares on their website without searching through everything
5. Dezember 2025
Antwort von Insignia Wellness
Thank you for your great feedback! We’re glad to hear you found it easy to locate the spare parts on our website without having to search through everything. Making things simple and hassle-free is exactly what we aim for. We really appreciate you taking the time to share your experience.
Antwort von Insignia Wellness
Thank you for your review, Chris. We’re really glad to hear everything is back up and running again for you. If you ever need any further assistance, we’re always here to help.
What a beautiful shower
What a beautiful shower. Just as described. Had to watch a video for instructions, but very pleased with result!!
13. November 2025
Antwort von Insignia Wellness
Thank you so much for your lovely review! We’re delighted to hear you’re enjoying your new shower and that it’s exactly as described. We’re glad the video helped with the instructions, too. If you ever need any further support, we’re always here to help. Enjoy your new shower!
Fast delivery
Ordered and delivered really quickly. Fitted ourselves but it was really easy.
30. November 2025
Antwort von Insignia Wellness
Thank you for your great feedback! We’re pleased to hear your order arrived quickly and that the installation was nice and easy. If you ever need any assistance in the future, we’re always here to help. Enjoy your new setup!
Able to access product seamlessly with…
Able to access product seamlessly with some support of video this makes it easier for customers
29. November 2025
Antwort von Insignia Wellness
Thank you for your feedback, Richard.
We’re pleased to hear you were able to access the product smoothly and that the video support helped make things easier.
If you ever need any further help, we’re always here for you!
Antwort von Insignia Wellness
Thank you for the lovely feedback!
We’re really glad to hear you found the service great and very helpful. If you ever need anything else, we’re always here to assist.
Installation video is very vague and…
Installation video is very vague and there is no section on actually operating the shower. This is the second shower we have purchased from yourself and the quality of this one is not as good as the other one
17. November 2025
Antwort von Insignia Wellness
Thank you for taking the time to share your feedback and for choosing us again for your second shower purchase. We truly appreciate your loyalty.
It's a shame you find the quality of your second shower not up to the standard of your first, especially given how much investment Insignia put into the manufacturing/material process. Not sure which part of the operational side of things you require assistance with, but it should operate very similarly, if not the same as your previous one, depending on the time frame between buying them.
If you require any further assistance, please reach out to us.
Great customer care service
27. November 2025
Antwort von Insignia Wellness
Thank you for your kind words!
We’re really pleased to hear that you had a great experience with our customer care team. If you ever need anything else, we’re always happy to help!
Good quick service
23. November 2025
Antwort von Insignia Wellness
Thank you for your review, Mark.
We’re glad to hear you received good, quick service. If there’s anything more we can help with in the future, we’re always here.
Part fitted perfectly and speedy…
Part fitted perfectly and speedy delivery great customer care
23. November 2025
Antwort von Insignia Wellness
Thank you for the great review, Paul.
We’re thrilled to hear that your part fitted perfectly and arrived quickly. It’s also fantastic to know our customer care team made a positive impression.
If you ever need anything else, we’re always here to help. Thank you for choosing Insignia!
Ordering my spare part from Insignia
Navigating the website and ordering the spare part were easy. The part came within the timeframe mentioned after ordering.
19. November 2025
Antwort von Insignia Wellness
Thank you so much for your feedback!
We’re delighted to hear that navigating the website and ordering your spare part was quick and straightforward, and that your item arrived within the expected timeframe.
If you ever need any further assistance or support, we’re always here to help. Thank you for choosing Insignia!
No problem at all.
The customer service was absolutely phenomenal, the guys exactly guided me, what I was looking for.
Although I am unable to change the 4port selector and hot &cold cartridges, they send the links but they were not for the used and already installed insignia shower cabin, still happy with their CS.
16. November 2025
Antwort von Insignia Wellness
Thanks so much for taking the time to leave this review.
We’re really pleased to hear that you found our customer service team so helpful and that they were able to guide you toward what you needed.
However, we’re sorry to hear that the links for the 4-port selector and hot & cold cartridges weren’t suitable for your already installed Insignia shower cabin. That’s not the smooth experience we aim for, especially when dealing with replacement parts.
Thank you again for your kind words about our customer service and for choosing Insignia.
Paid £1600 for a shower and after a…
Paid £1600 for a shower and after a month we start seeing slight defects and the quality of the build is very poor.
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von Insignia Wellness
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you’ve experienced issues with your shower, this is not the level of quality we strive to deliver, and we’d very much like the chance to put things right.
Please get in touch with our Customer Service Team at customerservice@insigniashowers.com
, where we’ll be more than happy to look into this further and assist you directly.
Your satisfaction means a great deal to us, and we’re committed to resolving any concerns as quickly as possible.
Kind regards,
The Insignia Team 🚿
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