Long response time to emails. Still waiting for my pre-save link. This has been going on for weeks. My track releases next week. Not sure what’s happened, they used to have great customer service. Ve... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Long response time to emails. Still waiting for my pre-save link. This has been going on for weeks. My track releases next week. Not sure what’s happened, they used to have great customer service. Ve... Mehr ansehen
Unternehmen hat geantwortet
Ever had a distributor where support is absolutely dreadful? Yeah me too.. So I decided to give a chance to a new distributor albeit my hope was a bit lost in having actual proper support.. These guys... Mehr ansehen
These guys are great. A trustworthy distrobutor at a good price. Their infrastrucutre and UI can be a little rudimentary and clunky at times, but they do indeed have excellent, prompt, and persomalize... Mehr ansehen
Very satisfied with Indiemassive! I did an extensive search when trying to choose a distributor and I am happy with my decision. Customer support is there main strength. Always answer within 24 ho... Mehr ansehen
The all-in-one independent music ecosystem.
Niederlande
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
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Long response time to emails. Still waiting for my pre-save link. This has been going on for weeks. My track releases next week. Not sure what’s happened, they used to have great customer service. Very disappointed. I also have had a number of logging in problems and clicking on the information of my releases with internal error service notifications popping up.

Antwort von IndieMassive
Feels personal, easy and professional. Switched to IM from DK and I like the change.
Having recently swapped to these guys, I've been impressed by their tenacity & willingness to help. Their turnaround speed too is impressive. Thank you 💖
The portal of IndieMassive is very clear to work with and with any questions... the customer service is very responsive! It's very nice to work with them!
Ever had a distributor where support is absolutely dreadful? Yeah me too.. So I decided to give a chance to a new distributor albeit my hope was a bit lost in having actual proper support.. These guys at indiemassive have gotta be THE BEST support i've ever received often times emailing back within 30 minutes to fix something for me. absolutely AMAZING support at low rates too. Can't recommend this distributor enough, these guys are the real deal!
I was recommended IndieMassive by a Redditor who swore up and down about this service, and oh my god, they weren't kidding. So far IndieMassive has been the best service when it comes to distributing my music. They have been super responsive, answered questions I may have, and despite my living across the ocean from where they are located, they have responded to me at consistent times every time.
I have some gripes with the system, but since they are using a whitelabel service, I won't critique them too harshly. I wish there were an option to opt in to sync licensing and YouTube content ID on particular projects, rather than it being a single option for YT music and the Content ID system. But other than that (again, not their fault, just the whitelabel service), I am grateful to be a part of the IndieMassive family!

Antwort von IndieMassive
Great prompt communication, can do attitude, very helpful, made me feel like someone they were interested in.
As a musician that had never released music by myself on streaming services it all seemed a bit daunting. After some research I ended up using Indiemassive and couldn’t be happier. Questions were answered within a day and any issues were promptly addressed and solved. My music was released at the exact requested moment and is currently on the requested streaming services without any issues. I will keep using Indiemassives services with confidence.
I haven’t reached the royalties phase yet, but the release experience was excellent. Nice working with a boutique operation. Very responsive - I read horrible things about the bigger aggregators ignoring help requests. My songs went out to all of the DSPs without a hitch.
Excellent communication, distro went extremely smooth - got everything i needed to understand answered. Deffo happy with the switch i have done.
Run almost 1year and no royalties show in account.
When ask the support , the support only still said calculate the royalty and the report of royalty also cannot be seen.

Antwort von IndieMassive
This company has been super for us. This company has been very helpful to us. We are a real band (akaOCDs) that writes, sings and produces our own music. We signed a contract a bit ago, and I have zero complaints. We bumped into a spelling error on a song, reported it from Nevada USA, and it was fixed immediately. We had a code error in a song title which was immediately fixed. We have had questions and all those questions were answered promptly and fully. This group of people have been a blessing, a TRUE blessing, to our band – Thank you IndieMassive from Nevada USA, sincerely, akaOCDs – a folk Christian Americana Band!
The team is very responsive and quickly solves any issues! I'm very happy to distribute my music with them!
Getting in contact with IndieMassive has resulted in me getting my first thousands of streams with my label on both Youtube and Spotify. They managed me through everything and got me confident in my work. They also made it possible for me to network with bigger artist! Forever grateful!
For months I have been unable to see royalty information on individual releases. This is very problematic for collaborations and ultimately the reason why I cancelled my account. Not being able to export sales data to CSV was also a big issue.
Sure most of the comments here are fake. I subscribed for a one year plan and i couldn't find a tab that makes you upload your music. Looks like i have been scammed.

Antwort von IndieMassive
Great help from the IndieMassive people! Sem was an amazing help throughout the whole process. The level of customer support and communication was incredible and for the future business my choice is this company!!
Had an issue with a song I needed to release urgently. I messaged the Customer service and they responded quick and were very helpful.
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