Incredible ConnectionBewertungen 

Wonderful assistance from Fierdous at V&A branch. Many thanks Fierdous.

I've ordered a dishwasher online on 28 July 2025 and it shipped on 29 July 2025 at or about 14h56 according to the Incredible Connection tracking tool. Till today 08 August 2025, 11 days later I still don't have a dishwasher. If I knew that the service were going to be so pathetic, I would have bought the machine elsewhere. Their company or delivery period of 2-5 working days is a scam.

had a wonderful servive from Obakeng and Chad the guys even allowed to use their syore wifi to set up the tv... will definitely come back for more since Obakeng adviced me to open a gift an save money for future purpose... thanks to the guys will be living with a happy heart

My experience with Incredible Connection has been deeply disappointing. I attempted to collect an item I purchased online from a store near me, but the only collection options available were from branches more than 600km away. This left me with no choice but to opt for home delivery — an inconvenient solution, as I may not be available when the delivery takes place.

To make matters worse, the electronic invoice I received wasn’t even for the product I bought, but only for the delivery fee. How does a major retailer fail at something as basic as order processing and fulfilment? This is, after all, the core of their business.

Overall, my impression is that the operation is disorganised and customer-unfriendly.

The service that I got from incredible Connection was great I would definitely come back all Thanks to Welcome ,Thobile ,Stacie and Bongiwe

I was at Incredible Connection yesterday in Canal Walk, Century City for assistance with laptop on contract. I was assisted by a polite and friendly staff by the name Jasmine. I will say she went above and beyond. What a great service I've received, please always be like that, you'll go far in this world. Thank you so much.

DO NOT BUY ONLINE!!!!
Incredible Connection should be called Incredibly USELESS!
It has been 4 days since the last reply, per below. and STILL NO REFUND or communication.
Monday I shall be lodging legal action against Incredible Connection for THEFT!
Countless of promises to escalate and resolve this, prior to the last email 4 days ago. Yet all lies.
Original Order date = 14th July 2025
Cancelled Date = 14th July 2025
Refunded Date = NONE!

Received awesome service from Nathan at incredible connection in Cavendish.

Special thanks to Kayise the cashier for introducing me to the plus more discount card.

What a great shopping experience, we where at your Santon branch, we got assisted by William, who had time to listen and advice us about the laptop we wanted to purchase, he took his time and explained the benefits of the products. We appreciate all the efforts. Thank you

awesome service as always from lerato in centurion mall

The customer service is excellent i love it

Thank you incredible connection for a good customer service that i got from your shop and i want to give a big thanks to to Selma Itope for her good customer service

Thanks for the wonderful service incredible connection Southgate team from Bradley keep it up you will get the flowers you deserve

I visited Kimberley incredible connection store Saturday.The person Yonneth Hendricks help me.With a friendly smile.
She know what she do

"I visited Incredible Connection Menlyn on the 3rd of July to return Pantum printers that I bought at Incredible connection Cresta, I am a reseller and I have been buying from Incredible connection for years but my clients wanted a different brand of a printers. The customer service from IC Menlyn was extremely disappointing—staff were unhelpful and dismissive, refusing to process my refund telling I can only do returns at Cresta where I bought the printers. My offices are based in Pretoria why must I drive to Cresta to return? I waited 3 hours with no resolution, and the manager Matthew was rude and not helpful. This experience was frustrating, and I expected better service from a reputable store like Increase Connection to do better.They even refused to borrow me
A trolley to load the printers. Worst experience ever. Please improve your staff training and refund process

i tried buying a laptop with them, been some branches, they wer out stocl. I emailed them to find out. explained everytn

This Guy Thato ,in century, so Lazy omg .

answered nothin i asked . jus said its a few branches, not answering 1 ofy questions I asked.

Is everyone so lazy here just to respond? and lose business?

I mean laptop i wan get is 20-30k thiss thato is nt least bit interested in the business just very disappointed . as a client for years.

Terrible client services

Staff member Even, was incredibly friendly, knowledgable and went out of his way to assist me. Such a good experience ! Thank you Even, so wonderful to receive such good service!

Phoned the 22nd of June, to ask if they have stock of a tablet Lucia confirmed they have the tablet in stock we even confirmed the price to make sure, we are talking about the same tablet. When we arrived in store she told us there’s no stock of the tablet, and laughed at as. Lucia didn’t even offer to locate a store with available stock. Service is pathetic! Went to lakeside mall and the service was much better.

The worst delivering experience I've ever had in my life my phone took 2 weeks to arrive no communication on their side .😒 I would absolutely not recommend buying online at incredible connection