IMPOSSIBREW® Bewertungen 621

TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Of all the non alcoholic drinks I have tried, that give you a little buzz, this is the one. Definitely better if you drink with little or no food. Great taste in the lager and pale ales. To top it a... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Emailed customer support twice wanting a refund (they state they have a money back guarantee) as did not feel a buzz at all and the taste of these drinks is absolutely awful!!! Still haven't receiv... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Love love love this beer, tried many low alcohol/non alcoholic beers and they're ok but these are fabulous , felt very chilled after the 2nd beer you don't get that with the others. The pale ale is my... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Impossibrew is my favourite non alcoholic drink available in the uk. The downside is it’s simply far too expensive per unit. It’s 3 times the price of a can of genuine beer, so as much as I like it, t... Mehr ansehen

Unternehmensdetails

  1. Brauerei
  2. Naturwissenschaftliche Fakultät
  3. Labor

Vom Unternehmen geschrieben

Next Generation Alcohol-Free Beer. Relax with natural nootropics. As Seen on Dragons’ Den!


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

621 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 63 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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Bewertet mit 5 von 5 Sternen

Love them and will carry on buying for sure

I genuinely love these alcohol free beers. I'm trying to drastically reduce my alcohol use but sometimes you just fancy a beer and need something to take the edge off. I've never really seen the point in 0 alcohol beers which contain just as many calories as normal beer and don't do anything for you. These however are perfect. Genuine chill effect, only 40 calories and they taste lovely. I gave one to my daughter who was very surprised once she'd finished it and I told her she hadn't just consumed booze! I'd highly recommend them

1. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Well worth a try...

Started off with taster pack ,enjoyed the lager,but the pale ale was definitely my favourite.Initially set up subscription for 2 x 10(to get quicker delivery I took the hit on the price),but quickly realised would not be enough so now have increased and get the benefit of the lower price. Recipe was changed for the better during this time,now smoother and less of an after taste in my opinion.Can't wait to try the limited edition TIPA...coming this week...and would definitely recommend getting the glass if you haven't already got one.

9. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

I have coeliac disease and it's amazing (the beer, not the disease)

At last! I chose the gluten free lager, preparing myself for the disappointment, as it would just be a sad imitation of what I can't have anymore...

Having coeliac disease I was a bit sceptical and even had a bit of a panic when I first drank it as it's got wheat and barley in it - however, they seem to magically filter out the gluten.

It's wonderful and actually relaxing...no idea how, I think the flavour is so authentic it just does the job.

I knocked off one star as one can had a leak so wasn't drinkable 😕

Buy some!

6. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Delicious pale ale

Absolutely love the pale ale Not keen on the lager as much but then I’m not a lager fan anyway.
The pale ale is just about perfect, I’ve recommended it to a lot of my friends and those who don’t drink alcohol.
Very refreshing Goes well with pretty much anything, but especially crisps 😁

24. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

So I loved the beer, but terrible serice!

So I loved the beer, but recently their customer service has gone down hill. The last subscription I cancelled as I was away on holiday and they bill me and shipped it anyway which was left out in the sun for 2 weeks outside my house. When I finally unpacked it, they shipped me all lager rather than half pale ale. End of the line for me! I feel like there sales have plateaued, so they just shipped me anything they had....

15. Mai 2025
Bewertung ohne vorherige Einladung
IMPOSSIBREW®-Logo

Antwort von IMPOSSIBREW®

Hi Anthony,

Matt here from IMPOSSIBREW. I'm sorry about this. Being billed and shipped after cancelling is not acceptable, and receiving all lager instead of the mixed order on top of that makes it even worse.

If this hasn't already been resolved, please drop us an email at hello@impossibrew.co.uk with your order number and I'll personally make sure you get a full refund. We've since improved our cancellation process to prevent this from happening.

Glad you loved the beer itself. Sorry we let you down on the service.

Matt
Partner Manager | IMPOSSIBREW®

Bewertet mit 1 von 5 Sternen

Ignored Cancellation Request and No Response – Unacceptable

I came across this brand while searching for non-alcoholic beers and decided to give them a try. Shortly after placing my order, I started seeing their ads all over Facebook—along with quite a few negative comments. That made me reconsider, especially since I had ordered a full case (£50) and wasn’t sure if the ingredients would agree with me.

Their confirmation email mentioned delays and advised contacting them to cancel if needed, so I replied asking to cancel my order. I received an auto-response saying they’d get back to me within 48 hours… but five days passed with no reply. I followed up again and even CC’d the founder (whose email they provide), but still heard nothing.

Now I’ve just received a notification from DPD saying my parcel is out for delivery.

Really disappointing experience so far. If they ever respond, I’ll be requesting a return. If not, I’ll be taking it further. Completely unacceptable customer service.

20. Mai 2025
Bewertung ohne vorherige Einladung
IMPOSSIBREW®-Logo

Antwort von IMPOSSIBREW®

Hi Callum,

Matt here from IMPOSSIBREW. I'm sorry for how your first experience went. You were absolutely right that the cancellation request should have been actioned immediately and we dropped the ball.

Mark did get in touch with you and I'm glad we were able to sort the refund out. Your feedback on our customer service was spot on and we've since made significant improvements to our response times and cancellation process.

We really appreciated your offer to help with UX and your insights as a designer. If you ever fancy giving the beers a try, we'd love to hear what you think.

Matt
Partner Manager | IMPOSSIBREW®

Bewertet mit 1 von 5 Sternen

Terrible customer service. No response.

I had a repeat subscription with IMPOSSIBREW for the 1st of every month. Except, this month I still have not received my order (today is the 19th) - even through this is well beyond the 'delay' timings stated on the website. I have reached out on three occasions with no update or emails back. This is terrible customer service - the beer is nice, but not worth this hassle. I've cancelled my repeat order and asked for a refund, but no reply yet. Completely shocked. Will stick to non-alcoholic beer from the shop going forward.

19. Mai 2025
Bewertung ohne vorherige Einladung
IMPOSSIBREW®-Logo

Antwort von IMPOSSIBREW®

Hi Joshua,

Matt here from IMPOSSIBREW. I'm really sorry for the experience you had. Three emails going unanswered while waiting 19 days for a subscription order is completely unacceptable. You were right to be frustrated.

We did process your full refund and cancel the subscription in early June. Since then we've made significant improvements to our customer service response times to make sure no one is left waiting like this again.

I'm sorry we lost your trust. If you ever fancy giving us another try, we'd love the chance to make it right.

Matt
Partner Manager | IMPOSSIBREW®

Bewertet mit 5 von 5 Sternen

Not happy at all

I'm updating my review - these guys did sort the issue out and I'm happy to give them the benefit of the doubt as the follow up order I made was fine. It's a great product and I look forward to ordering more soon.

15. Mai 2025
Bewertung ohne vorherige Einladung
IMPOSSIBREW®-Logo

Antwort von IMPOSSIBREW®

Hi Matt,

Matt here from IMPOSSIBREW. You were absolutely right to be frustrated. Your cancellation was clear and we should have actioned it straight away. The order going out anyway after 3 emails was a failure on our part.

I'm glad we were able to sort the refund out and really pleased you gave us another try later in the year. We've since overhauled our cancellation process to make sure requests are actioned immediately.

Thanks for sticking with us despite the rough start. We really appreciate it.

Matt
Partner Manager | IMPOSSIBREW®

Bewertet mit 5 von 5 Sternen

The lager was really nice

The lager was really nice. The pale ale was OK, but a bit citrussy for me. I found that I needed 2 cans to get to the relaxed state I get with alcohol. I wasn’t tempted to drink more, which I often am, and waking up with a clear head is great.

12. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Lager and Pale are great 👍

After trying the lager, I went for the pale option. Both were delivered quickly, well packaged and both tasted really nice. One is enough to feel relaxed and gave really helped me to stop drinking alcohol.

13. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Sound

Sound. Tastes like beer, hoppy and refreshing, effects similar... Walks like a duck, quacks like a duck, it's a duck 🍻
Cheers

10. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Disappointed with the triple hopped

Disappointed with the triple hopped - felt it was like a lot of other af beer and a tad fizzy - shame as I liked the pale !

7. Mai 2025
Bewertung ohne vorherige Einladung
IMPOSSIBREW®-Logo

Antwort von IMPOSSIBREW®

Hi Trevor,

Matt here from IMPOSSIBREW. Sorry the Triple Hopped didn't hit the mark for you. Glad you liked the Pale though!

Since your review we've actually released a new batch of the TIPA with some recipe tweaks, as well as our new Brut IPA which is a completely different style. If you're ever tempted to give us another go, they might surprise you.

Matt
Partner Manager | IMPOSSIBREW®

Bewertet mit 4 von 5 Sternen

Best alcohol free beer I've tried

There's plenty of alcohol free beers on the market now, but most of them still have a sickly sweet-ish taste to them, which I find quite unpleasant. These are great.

The lager has quite a weak lager flavour, it feels like a watery beer, and I found it to be uncompelling (though it is drinkable). The pale ale and triple hop pale ales are great, though, and they certainly do impart the feeling of relaxation that you get from a real beer.

Main downside here is the eye-watering price at over £3 per can delivered. I'd buy more if they could bring that down significantly. Maybe I'm just a sceptic, but I suspect even if they can bring costs down, the savings won't get passed on to the extent that this would be competitive with regular beer prices at the supermarket.

8. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My new favourite alcohol free beer!

I've tried the lager from Impossibrew, and it's really nice! My order was delivered quickly, and well packaged. I think I've found my new favourite alcohol free beer! I love the big cans too. I'll definitely be ordering more. 😊

26. April 2025
Bewertung ohne vorherige Einladung

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