This is my second order with this company and I'm really impressed the delivery was so so quick, all items packaged well. Ordered on Monday afternoon/evening and here the next day! Their prices are re... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Imperial were fabulous!! I had a "user error" and thought I'd ordered but in fact hadn't so they helped me get that sorted as well as dispatching my ordered bag straight away!! It arrived in perfect c... Mehr ansehen
I always have such a good experience dealing with Imperial Games. If I go into the shop they're always friendly and have a good level of stock on hand. If I order online they dispatch my order lightni... Mehr ansehen
Wish I could award more stars. Had an issue paying with PayPal so got in touch with customer service. My problem was resolved quickly and efficiently. The iron man wallet I ordered arrived the next da... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Exeter based bricks and mortar store with online retail, we sell all your tabletop games and hobby support along with anime and disney collectables.
Kontaktinformationen
31a Sidwell Street, EX4 6NN, Exeter, Vereinigtes Königreich
- 01392666461
- feedback@imperialgames.co.uk
- imperialgames.co.uk
4,7
Hervorragend
88 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Great team at Imperial Games
Great team at Imperial Games. Thanks for organising an excellent Warmachine event!
2. Juni 2026
Poor Communication
Put in an order on the 28th of March, repeat customer and never had any issues before now. Received no confirmation email of order, 2 weeks after, the order had not arrived, contact the store to be told they didn't have the item in stock... it was then on delivery from GW, Two weeks after that still no communication about expected delivery, contact the store again as it had now been a month since the order.. I was then told it should be coming in that day 30th of April and that I would receive an email confirming it was available for collection... I never received any email so I contacted them 1 week later on the 8th of may. I was then told it had been available for collection for an entire week. Just to add, they had my email the entire time and sent me TWO emails asking me to review them.
8. Mai 2026
Antwort von Imperial Games Limited
HI William, I had trouble finding your order. It appears you bought this latest order without logging into your account, and you filled in your email address incorrectly.
You input an additional 1 in the email?
This is probably why you didn't receive any emails from us, despite us sending many.
I also see you have a membership, did you enquier about this order at any time while in store?
Got the desired item.
I had bought a Spider Man keychain but it was hidden which keychain will come from packaging but I got the one that I desired.
1. März 2026
Antwort von Imperial Games Limited
Awesome to hear! Thanks for the great review :)
Star Wars Legion Recon tournament was…
Star Wars Legion Recon tournament was great. Really well run. The shop also has a wide range in stock of games and hobby products at good prices.
25. Februar 2026
Antwort von Imperial Games Limited
We are really happy you had a great time. Thanks for taking the time to leave us a review :)
Had stock of what I wanted when no one…
Had stock of what I wanted when no one else did, good price, exellent communications and service. Would use for pre-orders again.
8. November 2025
On time delivery of a pre order
30. August 2025
A proper FLGS
They are a great company, very knowledgeable, and wonderful to have in the local community. They built an active community of welcoming people as well and I've already enjoyed a few games in their gaming space
5. April 2025
Great servicr
The product is great, I was told it way in stock and given the option of collecting it without any issue.
31. März 2025
Exceptional
Have to say this branch is exceptional - I have always used them for pre order card sets and they have always been amazing. 10/10 would recommend - well done to all the team 👍🏼
25. März 2025
Bewertung ohne vorherige Einladung
Good experience
Ordered online, fantastic price in comparison to others I could find, delivery was quick and very well packaged (fragile item). Great experience all round!
12. Januar 2025
Order was on time and staff were very…
Order was on time and staff were very friendly and able to sort this despite issues with the main store.
4. Januar 2025
A great classic British business that…
A great classic British business that values customers before profits, would highly recommend purchasing from here instead of big retailers even if the prices are a smidge higher, we have to look after our own small business companies!
One minor comment would be that the website could use a little bit of modernization it's not too attractive and looks very 2009 era, other than that nothing bad to say, order from here if you can.
9. Januar 2025
Unique gifts
Brilliant communication - unique gift that my husband is going to love ( attack on Titan wallet) - delivered really fast ! Will definitely be shopping here again
11. Dezember 2024
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