I.D. Technologies Bewertungen 134

TrustScore 3.5 von 5

3,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

This has always been an extremely useful tool to verify who I am. It has come up us an option for several different sites I've used, but now they've partnered up with the IRS's website, making the fil... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

This product worked when nothing else did for my faded fingerprints. However, the instructions need to be updated. I was told to just apply it 5 min before fingerprinting. That did not help. But what... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I received my ceramic fingerprint stamp and thankfully it had a cellophane wrapper around it… the lid doesn’t snap on, it just sits on top… ink was all over the inside of the packaging and it to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have been using I.D. Technologies as my fingerprinting supplier for many years now and and very happy with their products and service. They always have what I need and very reasonable pric... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hersteller
  2. B2B-Dienstleistungen
  3. Exporteur

Informationen, die aus verschiedenen externen Quellen stammen

EVIDENCE COLLECTION PRODUCTS, IDENTIFICATION PRODUCTS, FINGERPRINT PADS, FINGERPRINT KITS, FINGERPRINTING INK STRIPS, FINGERPRINT POWDERS, CSI PRODUCTS, FORENSIC EVIDENCE COLLECTION, CROWD CONTROL, LATENT PRINT KITS, LATENT PRINT POWDERS, FINGERPRINT LIFTERS...


Kontaktinformationen

3,4

Akzeptabel

TrustScore 3.5 von 5

134 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 2 von 5 Sternen

You Really Deserve One Star But...

The only thing stopping me from giving ID Tech one star is your customer service representative Judy Kriewaldt, who should be given a raise and a promotion and a really nice bottle of her favorite tequila for her birthday. And a pony.

I placed my order for a latent fingerprint kit on October 11, 2019, and other than an auto email response confirming my order all I got after that was silence for the ensuing 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, days. Think about that for a minute. Two weeks of nothing. Amazon could've and would've sent a comparable kit (probably at a cheaper price) on October 12. And this is how you compete with that? On the fourteenth day I called only to find out that someone dropped the ball and my order hadn't received ANY attention. Thank goodness for Judy who investigated the matter found the failure, fixed it and promised once she got my order she would ship it overnight for me to receive on October 31. Fingers crossed.

25. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von I.D. Technologies

I am sorry that your experience was less that excellent. I checked and the order was not in stock, and needed to be ordered. Our production department failed to notify customer service, so Judy could let you know there would be a delay. I apologize that this happened. We pride ourselves on quick delivery, great customer service and product quality that is second to none. Once in awhile we don't quite live up to those standards.
Regards,
Harold

Bewertet mit 5 von 5 Sternen

Gracias

Envio rapido y eficiente, gracias, los productos de muy buena calidad.

14. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von I.D. Technologies

Thank you Oscar!
Harold Hitt

Bewertet mit 5 von 5 Sternen

It cost more to ship than cost of…

It cost more to ship than cost of merchandise.. It could have been shipped USPS for half of cost.

1. Oktober 2019
Bewertung ohne vorherige Einladung
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Antwort von I.D. Technologies

Mary,
Thank you for your review. I am sorry about the shipping costs. When we ship by UPS, we only charge what we are charged by UPS. If you prefer that we ship by US mail on your next order, please specify on the order and we will be sure to accommodate.
Regards,
Harold Hitt

Bewertet mit 5 von 5 Sternen

The Website was easy to view and order.

The Website was easy to view and order.
Great price!!!
Received my order in a timely manner.
Thank you.

6. September 2019
Bewertung ohne vorherige Einladung
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Antwort von I.D. Technologies

Thank you!
Harold Hitt

Bewertet mit 1 von 5 Sternen

A bad experience ordering for waiting 21 days or more

Hi I.D Technologies,

" order 15782 "
Paid on 31 July 2019 and the payment was successful on 1st August 2019. Backorder until 6th August 2019. Received info about product is ready on 16th August 2019. No reply from UPS tracking number since 16th August 2019.The purchased order not yet sent over to the buyer until now. Almost 21 days, 3 weeks have gone.

A bad experience for ordering items from I.D Technologies.

BR // K. William

20. August 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Easy to order

Easy to order, delivered fast and exactly what we needed.

10. April 2019
Bewertung ohne vorherige Einladung
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Antwort von I.D. Technologies

Thank you Rhonda!
Harold Hitt

Bewertet mit 2 von 5 Sternen

I recived the wrong item on my orginal…

I recived the wrong item on my orginal order and it was corrected with 1 call. I returned the wrong item ans Steve guarented me the correct item would be in UPS that day 4/1 there has been nothing come as of now and I have much fingerprinting to do in the morning

5. April 2019
Bewertung ohne vorherige Einladung
I.D. Technologies-Logo

Antwort von I.D. Technologies

Hello John,
I researched the order and found that Steve did ship it on the Friday it was ordered and it was delivered on the following Monday. Please let me know if you still have not received the item or have any other concerns. The UPS Tracking info is below..
1Z81X5870330149711
Updated: 04/12/2019 10:38 A.M. EST

Tracking Status
Delivered
Delivered On
Monday 04/08/2019
Delivery Time
at 11:31 A.M.

Harold Hitt

Bewertet mit 5 von 5 Sternen

Very reliable

Very reliable, simple, easy to operate and user friendly system !

22. August 2018
Bewertung ohne vorherige Einladung
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Antwort von I.D. Technologies

Thanks Jay!
Harold Hitt

Bewertet mit 1 von 5 Sternen

Horrible company

Horrible company. Doesn't have any kind of double opt-in so they will just spam you if someone who is not you inputs your email address.

Either that or they are just straight-up spammers. Either way, I would never trust them.

Edited to add that Harold's reply there is pretty dismissive. He claims that the records show that "I" placed an order with them sometime in the past. The fact is that I didn't and they do not use double opt-in or verify email addresses of their customers and that leaves them open to all type of fraud.

To Harold: Double opt-in to avoid this type of thing in the future.

2nd edit to add that a company called "I.D. Technologies" seems to know very little about I.D. or technology.

21. August 2018
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Antwort von I.D. Technologies

Hello Kanoa,
We have contracted with a company that is reviewing us with our customers. You are in our system showing that sometime in the last few years an order was placed with our company. If you do not remember then please disregard this email. If you do remember placing an order and whether your experience was good or bad, we would love to hear from you!
Thanks and regards,
Harold Hitt

Bewertet mit 3 von 5 Sternen

meh..

I only order from you guys once but what I received was okay. I would like more of size suggestion photos, instead trying to guess what the product looks like, for example, a 360 degree view of the product

21. August 2018
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Antwort von I.D. Technologies

Thank you for the feedback. I will discuss with website(s) crew and look at adding your suggestion.
Harold Hitt

Bewertet mit 5 von 5 Sternen

No issues with the product what so ever…

No issues with the product what so ever so far. Had a little shipping issue but it was of my own creation but seller quickly help get send and held at a Fed-X near me.

21. August 2018
Bewertung ohne vorherige Einladung
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Antwort von I.D. Technologies

Thanks Alan!
Harold Hitt

Bewertet mit 1 von 5 Sternen

I did not buy anything at all from…

I did not buy anything at all from IDTechnologies. You have the wrong person unless someone stole my ID.

21. August 2018
Bewertung ohne vorherige Einladung
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Antwort von I.D. Technologies

Hello Jerry,
We have contracted with a company that is reviewing us with our customers. You are in our system showing that sometime in the last few years an order was placed with our company. If you do not remember then please disregard this email. If you do remember placing an order and whether your experience was good or bad, we would love to hear from you!
Thanks and regards,
Harold Hitt

Bewertet mit 4 von 5 Sternen

happy with the customer service from…

happy with the customer service from Judy and her team. Unfortunately, they cant match another suppliers price on a product that I am very interested in ordering.

21. August 2018
Bewertung ohne vorherige Einladung
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Antwort von I.D. Technologies

Jim,
I am sorry to hear that we lost you due to pricing. We never like losing a customer to our competition. Please let me know what product you were interested in and the price discrepancy and I will see what I can do. If you would like you can also email me directly at haroldhitt@hittcompanies.com.
Thank you!
Harold Hitt

Bewertet mit 1 von 5 Sternen

We use the fingerprint enhancer exactly…Fingerprint enhancer does not work

We use the fingerprint enhancer exactly by direction. My wife failed her fingerprint reading twice and we had to have The state of Florida submit her name to the FBI for Clarence. Does not work as advertised. Period. Period

21. August 2018
Bewertung ohne vorherige Einladung
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Antwort von I.D. Technologies

Patrick,
I am sorry the ridge enhancer did not work for your wife. Unfortunately this does happen sometimes, but most of the time it is successful in enhancing the ridge lines. For whatever reason your wife is in that small category of people that do not have defined rige lines and the enhancer may work, but not enough to give good results in her case.
Regards,
Harold Hitt

Bewertet mit 5 von 5 Sternen

Very pleased with our items

Very pleased with our items. Shipping was fast as well.

21. August 2018
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Antwort von I.D. Technologies

Thank you Marina!
Harold Hitt

Bewertet mit 5 von 5 Sternen

I've always had a great experience with…

I've always had a great experience with ID Technologies! I'll use them again in the future. I have a small fingerprinting shop in Houston and it's imperative that I receive my orders in a timely manner. ID Technologies always comes through.

21. August 2018
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Antwort von I.D. Technologies

Thank you Pamela!
Harold Hitt

Bewertet mit 5 von 5 Sternen

Excellent Product!

Excellent Product! I got this screen protector for my new iPad, works wonderful.

21. August 2018
Bewertung ohne vorherige Einladung
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Antwort von I.D. Technologies

Thanks Janet!
Harold Hitt

Bewertet mit 1 von 5 Sternen

Description implies the ability to…

Description implies the ability to recover data directly from the device, this is not the case.

19. August 2018
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Antwort von I.D. Technologies

Hello Jason,
I don't believe you are reviewing us. The product you mention does not sound like anything we sell. Your purchase could have been recent or as far back as five years. Please let me know if I can be of assistance in anyway.
Regards,
Harold Hitt

Bewertet mit 5 von 5 Sternen

The customer service was prompt and…

The customer service was prompt and showed genuine interest In needs and wants in a vehicle I wish to own.

17. August 2018
Bewertung ohne vorherige Einladung
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Antwort von I.D. Technologies

Thanks Barbara!
Harold Hitt

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