icracked-it Bewertungen 

136
•
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Very unhelpful ! Went in needing a replacement camera glass for a TCL NXTPAPER 70 Pro. The reaction was... "TCL...? No, only Samsung and iPhone !" Went to Maidenhub on the High Street, the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Greeted by a very friendly and helpful young man, we thought we needed a new charging port on my daughters iPhone but all it needed was some pocket lint removed, all done in less than 5 minutes with n... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Superb service. I dropped my laptop off to Icracked-it due to a faulty battery of my laptop. Upon investigating, it seems that a capacitor had blown on my logic board; a repair that a lot of shops mig... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Delighted with the service. Thanks to the whole team for a swift and smooth resolution to my computer issue. I left a text message on Saturday lunchtime asking for help. I was immediately called b... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Computerreparaturdienst
  2. auch in
  3. Reparaturwerkstatt für Elektrogeräte
  4. Telefonreparaturdienst
  5. Wirtschafts- und IT-Beratungsagentur

Vom Unternehmen geschrieben

We provide a high quality repairs for all makes and models of smartphones, tablets, PCs, laptops and Apple Macbook devices. We are certified Apple technicians and we offer a superior quality of service and warranties to that of our competitors including a lifetime warranty for replacement smartphone and tablet screens.* We are also IT support specialists for business providing on-site and remote access support to trouble shoot and fast fix IT issues as they happen. We also enable and assist business to better manage and reduce the costs of its hardware infrastructure. this includes repairing, restoring and renewing out of warranty hardware and extending its useful life. We also resell unwanted and out of warranty hardware and generate shared revenues. Our key areas of expertise are: - hardware repairs, restoration and renewal (PCs, laptops, Macbooks, servers, smartphones and tablets). - iPhone repairs, screen replacement, battery replacement, liquid damage, diagnostics and fault fixing (Apple Certified Technicians) - Macbook screen and battery replacement, liquid damage, advanced diagnostics and fault fixing (Apple Certified Technicians) - hardware renewal and restoration for out of warranty devices - hardware/device resales for refurbished and out of warranty units We are committed to achieving total customer satisfaction and offer fully guaranteed services/repairs based on a no fix - no fee basis. IT problems? We've got it cracked! * terms and conditions apply


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

136 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,8

Alle Bewertungen

(136)

6 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Greeted by a very friendly and helpful…

Greeted by a very friendly and helpful young man, we thought we needed a new charging port on my daughters iPhone but all it needed was some pocket lint removed, all done in less than 5 minutes with no charge. Customer service like this is very hard to find these days. Excellent shop would definitely recommend to everyone, 5 ⭐️ service.

16. Februar 2020
Bewertung ohne vorherige Einladung
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Antwort von icracked-it

Thank you for your very kind review Ash,


We are happy to hear our customer feel taken care of every step of the process…

Bewertet mit 5 von 5 Sternen

I went into the Maidenhead store and…

I went into the Maidenhead store and was greeted with excellent customer service, very helpful and friendly. The phone was fixed no problem. I highly recommend this store and will most certainly be going back in the future.

15. Februar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Samsung phone not charging

Had a problem with a Samsung phone not charging. Solved within minutes. Fabulous, friendly service. Will definitely be going back with any phone or IT issues in the future

4. Februar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Maidenhead branch

I went into the Maidenhead branch as my daughter's iPhone was not switching on. Was helped by a nice friendly guy. My daughters phone was repaired within 40 minutes with a 3 month warranty and reasonable fee. I will definitely use them for all out future Issues we might have. I Highly recommended.

2. Februar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly Recommended

Had my spare i6 screen replaced and they also diagnosed and repaired the audio fault on my i7+. The handset would only work with wireless headphones. Both were done for less than £60 each and the turnaround was under 48 hrs. I've used them before and would highly recommend them again.

11. Januar 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Great service - easy to book, very quick and reasonable
Really impressed
Thank you

7. September 2019
Bewertung ohne vorherige Einladung
icracked-it-Logo

Antwort von icracked-it

Hi

Thanks for your feedback.

Bewertet mit 5 von 5 Sternen

Performs miracles!

Performs miracles!! Complex phone issue resolved, and with excellent service. I had a complex issue with my phone. Took my phone to the Maidenhead Branch where one of team member assisted me on the times visited. My phone required what is called Level 4 repairs, and I have to say having also checked with the makers of the phone (who said nothing could be done to repair) I was over the moon that icracked-it managed to repair the phone. Excellent service quick very informative and friendly staff! Can’t fault them at all! Great job fixing my phone and great price too!!

31. Mai 2019
Bewertung ohne vorherige Einladung
icracked-it-Logo

Antwort von icracked-it

Hi

Thanks for your feedback.

Bewertet mit 5 von 5 Sternen

My phone screen had cracked

My phone screen had cracked, I had given it into Icracked it and the service was second to none as well as the repair have not had any problems since! Thank you guys!

31. Mai 2019
Bewertung ohne vorherige Einladung
icracked-it-Logo

Antwort von icracked-it

Hi

Thanks for your feedback.

Bewertet mit 1 von 5 Sternen

One Very Unhappy Customer!l

I was having a problem with my Apple iPhone switching itself off randomly which was a nuisance. I sort advice at a phone shop in Maidenhead High St and they suggested I take it to Icracked-it. I took it in explained and he diagnosed a software problem. I was told by the repair technician it could be fixed by reinstalling the software and should take an hour or so. I left the phone feeling confident it was in good hands him being a Certified Apple Technician. I got a call later telling us that he had carried out the procedure but that the phone screen was now showing activated locked and that I would need to visit the Apple Store in Reading and get one of their Geniuses to unlock it. So off we went to the Apple Store in Reading to visit their Genius Bar. They were very helpful but unfortunately they were unable to get my handset up and running. They confirmed that the issue was caused by the software restore on the device and that the cellular software update that icracked-it carried out had failed, The only solution they could offer was replacing the unit at a cost of £259. The next day we returned to see the Technician to inform him of the outcome and show him the report given to us by the Apple Store. Surprisingly the technician who carried out the repair seemed rather put out that there was any suggestion that he had in anyway contributed to my iPhone now been completely useless. He seemed quite unconcerned that I would now have to go and purchase a new mobile and not even an apology was forthcoming.

30. Mai 2019
Bewertung ohne vorherige Einladung
icracked-it-Logo

Antwort von icracked-it

Thank you for your review and we are sorry that you feel unhappy with the service we provided. We have read your review with interest. Firstly, we care passionately about service and we always make every effort. The key issue here is that when you brought in the phone you reported the problem that it would not connect to your carrier (you could not make calls or receive them) also that it would not connect properly to wifi. In these circumstances we make clear (and did) that the only possible option was to re-install the software but that it might not work and it might not connect in which case you still would not be able to connect to your carrier or solve the wifi problem. We also made clear that this was a no fix - no fee service and the risk is yours to take. You also signed our terms and conditions which detailed the risk. You told us to proceed. We re-installed the software, but it would not connect to your network. Apple of course would not be interested in a phone out of warranty. We did not charge you. You also mentioned that your phone "worked perfectly" before your brought it to us, but it had the faults your brought it in for. We always want a first time fix, but for the reasons pointed out that is not always possible.

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