I booked online and specifically chose a location because it accepted oversized vehicles (the van I was driving was on the list of accepted vehicles). I prepaid and a couple of days later, when I arri... Mehr ansehen
Standort
Standort wechseln315 East 38th Street and 330 East 39th Street, 10016 New York, NY, US
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
These guys were amazing and so accommodating today. Totally professional and very friendly. We were escorting a family member to the doctor closeby, the professionalism was very much appreciated. The... Mehr ansehen
Ease of booking a spot at the time I needed it. Convenience to NYULangone Orthopedics Building. Lot and workers could not be better. I wish that ICON still had incentives for people who park in their... Mehr ansehen
Very attentive staff (I.e.. Nathan). I had both a 24 hr reservation and a follow-up reservation the next day for an additional 6 hrs. Nathan totally got it and explained what I needed to do and when I... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Kontaktinformationen
315 East 38th Street and 330 East 39th Street, 10016, New York, NY, Vereinigte Staaten
- (212) 599-8670
Das sollten Sie wissen
4,4
Hervorragend
355 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great location & professional staff
21. April 2024
No problems
No problems! Paid ahead of time online in the ICON app- quick and easy Parking. Used for an event nearby. Had to pay extra for oversized vehicle when I picked up the SUV… but easy and convenient
21. April 2024
Fast, efficient & very nice
Garage was convenient since I was having surgery next door. The attendants were very pleasant & efficent.
16. April 2024
Friendly and courteous staff
Friendly and courteous staff. Took good care of my SUV. Reserved online. No surprises in pricing, knowing ahead there is a $ 15.00 upcharge for SUVs collected at time of pick-up.
10. März 2024
Easy to plan parking ahead and simple…
Easy to plan parking ahead and simple to pay with a discount. We are pleased!
22. Februar 2024
Easy to use and always provides a value
13. Februar 2024
Very fast check in and out
9. Februar 2024
Good and safe location
Good and safe location. Friendly staff and good courteous service.
28. Dezember 2023
Easy drop off,easy pick up!
31. Dezember 2023
I paid it online and when we went to…
I paid it online and when we went to get the car they charged me an additional price claiming my car was oversized. They were very rude.
23. Dezember 2023
Antwort von Icon Parking - REALPRO PARKING LLC
Thank you Tatiana for sharing your experience with us. We always strive to make the booking process as easy as possible for you and are sorry to hear that you were unaware of our oversize vehicle fee. Please note that before our website allows you to finalize your booking, it is required that you acknowledge and accept our terms and conditions which states that an oversize fee of $15.00 per 24 hours will be collected at the location if your vehicle does not meet the standard requirement. The general rule that determines if a vehicle is oversize requires the vehicle to be 181 inches in length or longer, or, 65 inches in height or higher.
Easy transition on app.
17. Dezember 2023
Great welcoming
24. November 2023
Rude Overnight Attendant
The guy who works overnight is rude and slow. I asked him nicely to open the gate five time, he walked away for 5 minute, came back, and proceeded to sit down at the desk, instead of opening the guy. Every interaction that I've had with him since he started working their has been negative and I don't know why he still works their. I work around the corner and pay for overnight parking in advance so I don't know why he treats me this way every time.
13. November 2023
Antwort von Icon Parking - REALPRO PARKING LLC
Janine, Thank you for taking the time to provide your feedback. We are sorry to hear you had a frustrating experience and we sincerely apologize that our service did not meet expectations. Your comments allow us the opportunity to do better. We are looking into the issue and aim to resolve it promptly. We are confident that your next experience will be worthy of a 5-star review.
Great arrival, very bad departure
Arrival: Great, professional service, everything went well.
Departure: The clerk was rude, and was yelling in the mic for us to move, even though we were alone in the parking. We were 6 with luggages so it took us a few minutes to pack everything in the car, and the employee was yelling in the microphone to get us moving. He could've come to see us in person or just see that we weren't ready yet. There were no other customers around.
1. Oktober 2023
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.