I had a very disappointing experience…
I had a very disappointing experience dealing with i2o Retail regarding an Amazon IP complaint.
A complaint was submitted against my Amazon seller account for ASIN B0DHYYNHNB. There were no sales, customer orders, shipments, or inventory associated with the product, and I removed the offer immediately after receiving the complaint.
Despite this, the complaint resulted in my Amazon account being deactivated. I contacted the brand protection team and requested assistance with retracting the complaint, but resolving the matter has been extremely difficult.
I understand the importance of protecting intellectual property and fully respect brand rights. However, I believe situations where no product was sold or shipped should be handled with more consideration and communication.
Based on my experience, I cannot recommend the way this matter was handled.








