Hyper3D Bewertungen 15

TrustScore 3 von 5

3,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren


Kontaktinformationen

3,2

Akzeptabel

TrustScore 3 von 5

15 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 57 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Bewertet mit 1 von 5 Sternen

I wanted to share a disturbing…

I wanted to share a disturbing experience I had with Hyper3D.ai (Deemos) made 3d model to warn others in the community about their predatory billing practices.

The Incident: I originally subscribed to their $8 plan. While using the site, a small pop-up window appeared promoting a feature. I clicked "OK" without realizing it was an immediate purchase trigger. There was no checkout page, no price summary, and no confirmation required. They immediately attempted to charge my card $120 for a new plan.

Deceptive Tactics:

Unauthorized Charge Attempt: My bank initially blocked the $120 charge because it exceeded my set transaction limit.
Immediate Cancellation: Seeing this suspicious "stealth" subscription, I went into the settings and manually cancelled the $120 plan immediately. I stopped using the site entirely after this.
Bypassing Limits: A week later, without any notice, Hyper3D lowered the price and attempted the charge again. This time, because the amount was lower, it bypassed my bank's limit and successfully took my money—for a subscription I had already cancelled.
Zero Support: I have emailed their support . multiple times over the past four days requesting a refund for this unauthorized transaction. They have completely ignored me.

Current Status: I have already filed a formal dispute/chargeback with Mastercard for "unauthorized/fraudulent transaction."

Summary: Hyper3D uses "Dark Patterns" to trick users into expensive subscriptions and then manipulates transaction amounts to force payments through even after you cancel.

Please stay away from this platform. Don't let them have your credit card info. If you have already been charged, contact your bank immediately for a chargeback.

#Hyper3D #Deemos #ScamAlert #3DModeling #DarkPatterns #ConsumerWarning

20. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Fraudulent Charging

There was a free trial which turned into getting charged monthly with no subscription listed, no way to cancel, no way to contact them that works. Tried emailing and will end up having to dispute the charges through my bank.

22. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Borderline fraud.

Borderline fraud.

I don’t how else to describe this experience. Yes the product worked.

I used a free trial to test it out and yes it worked. However once it was time to cancel that free trial, it was borderline impossible. I see below reviews where they’re stating that there’s an option to manage your subscription under your profile, there isn’t. There is no such option. If I could append a snip I would but I can guarantee there’s no option so they’re clearly lying to customers.

Additionally, after being able to cancel the subscription from their site, they attempted to charge my card which failed. I immediately cancelled using the stripe link in the email received by them. (the only email communication they really send out) Yet for some reason, I woke up this morning to a charge by them on a cancelled subscription. Funnily enough, they charged me yet I’m still on the free plan in their software. (I have pictures and video proof of this)

Also on search, this isn’t the first this has happened to others, I’ve seen results 6 months back with people having this problem with you guys, so why has it not been resolved…

I need money back Hyper3d.

3. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Almost non existent customer support **UPDATED**

I tried the free trial and really liked it. I paid for one year two weeks ago. As of this writing I have still not been able to use the program. it keeps showing that I have 0 credits and it wants me to subscribe even though I did already. I have contacted them through live support and through email numerous times. Not a single email back yet (other than saying that they received my email and would get back to me in 2 business days).

Live support is no help either. They tell me that it shows that I paid for the year subscription and have no idea why it isn't working. Both people I have chatted with said that someone would get back to me, yet no one has. I don't even have the option to manage my subscription under my profile. The option isn't even there for me. I tried clearing my cache, trying different browsers, etc. with no luck. I finally asked for a refund the other day, and of course they have not gotten back to me. I am about to contact my bank about the issue to get my money back. It is a pity since I really liked the program and was looking forward to using it.

**After leaving this review I received my refund. They explained what the issue was and apologized for not responding to my emails in a timely manner. I am going to get a 1 month subscription and see how it goes. As stated above, I enjoyed using the a.i. when it was working for me.

12. März 2026
Bewertung ohne vorherige Einladung
Hyper3D-Logo

Antwort von Hyper3D

We’re really sorry to hear about this — that’s not the experience we want anyone to have.

From your description (0 credits + missing subscription panel), this looks like a billing sync issue. That said, the delay in follow-up is on us, and we sincerely apologize.

We’d like to fix this for you as soon as possible. Could you please contact us at hello@deemos.com with your account email and a mention from Trustpilot? We’ll prioritize your case to either restore access immediately or process a refund, depending on your preference.

Thank you for your patience, and again, we’re sorry for the frustration caused.

Bewertet mit 5 von 5 Sternen

Clean topology

Clean topology, free redo- Clean meshes and sharp details. Much better topology than I expected. And I'm suprised that they won't charge anything until you're satisfied with the results. So you can experiment and redo freely a lot.

28. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great for fast prototyping without…

Great for fast prototyping without heavy cleanup - I started using Hyper3D mainly for prototyping, and it has noticeably sped up my workflow. The geometry quality is good enough that I can focus on design decisions instead of cleanup. It’s not flawless, but it’s far ahead of most AI generators I’ve tried.

3. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Control is what makes the difference…

Control is what makes the difference here - The biggest advantage is control. Between partial redo, local edits, and low-poly options, you’re not locked into one result. That flexibility makes it feel like a real tool instead of a one-click generator.

3. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

One of the few AI 3D tools I kept using…

One of the few AI 3D tools I kept using - I’ve been testing a lot of AI 3D tools recently, and Hyper3D is one of the few that I actually kept using after the first week. The model quality is noticeably cleaner than most alternatives, especially when it comes to topology. That said, it’s not magic. You still need to know what you want and guide it properly. The big difference is that when it gets close, the redo and local modification features let you push it the rest of the way instead of starting over.

3. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Cannot cancel subscription

Went for a free trial trying their subscription only to find out i cant easily cancel.

29. Januar 2026
Bewertung ohne vorherige Einladung
Hyper3D-Logo

Antwort von Hyper3D

Sorry for the inconvenience. You can manage or cancel your subscription under User Profile → Manage Subscription. If you need further assistance, please submit a ticket on our website and let us know more details so we can proceed.

Bewertet mit 2 von 5 Sternen

Subscription and Cancellation Issues

I subscribed to Hyper3D, and after I paid, my subscription never went active. I contacted support, and I didn't hear back yet after more than 24h (not even an automated email). I think I read somewhere that they can take up to 2 days to reply, which I believe is unacceptable in the current market. I tried to cancel my subscription, and there is no way to do it; they redirect you to Stripe, but there is no cancellation option.

UPDATE: After 5 days, they finally replied to me, and I was able to get a refund. Again, never received even an automated email saying the typical "We received your email, etc". I changed my review from 1* to 2* because even if they refunded me, my experience wasn't great, and if you are thinking about subscribing to their service, you need to be aware of this.

20. Januar 2026
Bewertung ohne vorherige Einladung
Hyper3D-Logo

Antwort von Hyper3D

Sorry for the inconvenience. If the subscription does not update correctly, please try refreshing the website or using a different browser.
The option to manage or cancel your subscription can be found under User Profile → Manage Subscription. And yes, requests submitted through our system are typically reviewed and replied within two business days. You can also check our Q&A and live chat with the assistant bot.
Let us know if you need further assistance.

Bewertet mit 1 von 5 Sternen

I have been withdrawn money for a…

I have been withdrawn money for a couple of months. When i look into my email i dont have any email from them about any subscription. I once payd for some tokens just to try their service but never agreed to any subscription. There is no way to cancel any subscription or delete my account.

31. Dezember 2025
Bewertung ohne vorherige Einladung
Hyper3D-Logo

Antwort von Hyper3D

Hi, you can cancel your subscription directly under your user profile. We also have a Support button on the bottom right corner of the website, if you need further assistance.
Please let us know more details so we can proceed.

Bewertet mit 1 von 5 Sternen

Cannot cancel trial, was charged $300

I tried the platform with trial version. I had mixed feelings so I decided to cancel my subscription. But the "Cancel my subscription" command on the website does not work. I sent a ticket, no answer.

I sent an email with screenshot and video-capture, no answer either. So I was charged $300 from my account. Still no way to cancel my subscription, because they do not answer my ticket or may email so all i can do right now is go to my bank and cancel/block my card to make sure i will not be charged again in the future.

29. November 2025
Bewertung ohne vorherige Einladung
Hyper3D-Logo

Antwort von Hyper3D

We’re truly sorry for this experience. That’s on us. We’ll check your case immediately and process your refund.

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