I’m a homeowner who was let down by another supplier who’d pushed my delivery date by a week! The branch staff were so friendly and helpful. Andy at Derby ensured that the items were delivered on thei... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
From my first contact all staff were polite and very helpful. I placed my order with this branch because the closest one was unable to deliver. Never at any point did anyone comment on the distanc... Mehr ansehen
Unternehmen hat geantwortet
The Team at Alford Huws Gray the whole team are fantasic, always excellent professional customer service, they are friendly and supportive and nothing is to much trouble for them, whether its... Mehr ansehen
Unternehmen hat geantwortet
Good Item but problem with delivery . In the email I was told to expect a phone call for delivery but was never received a call , I then had the delivery driver turn up randomly at my door so hard... Mehr ansehen
Unternehmensdetails
Über Huws Gray
Vom Unternehmen geschrieben
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.
Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.
Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.
With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
Kontaktinformationen
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, Vereinigtes Königreich
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4,5
Hervorragend
1743 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Delivery arrived a day earlier than…
Delivery arrived a day earlier than originally promised - which was a bonus.
5. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
I needed a under cloak strip which you…
I needed a under cloak strip which you had in stock ready for my use
31. Juli 2026
Antwort von Huws Gray
We're so glad we had the item you needed readily available for your use.
Thank you for your positive feedback!
Brick and Topsoil orders
The staff were very helpful on the phone and at the counter. Deliveries were on time and materials were placed as requested. Overall , an excellent service.
5. August 2026
Antwort von Huws Gray
We're so happy to hear that our team provided helpful service and that your deliveries were on time and placed as requested.
Thank you for your kind words.
Sale and service as expected.
4. August 2026
Antwort von Huws Gray
We're happy to hear that our sale and service met your expectations.
We appreciate your positive feedback!
Great to order on line
Great to order on line
Delivery guy was really good and friendly too
No problems at all
4. August 2026
Antwort von Huws Gray
We're so happy to hear you had a great online ordering experience and appreciated our friendly delivery!
Thank you for your wonderful feedback.
Antwort von Huws Gray
We're so glad to hear your online order arrived promptly!
We appreciate your positive feedback.
Good I team but small problem with…
Good Item but problem with delivery .
In the email I was told to expect a phone call for delivery but was never received a call , I then had the delivery driver turn up randomly at my door so hard to rush over from the other side of town to get back , bad customer service from the depot. Driver was really good
4. August 2026
Antwort von Huws Gray
Hi Terry,
We're concerned to hear about your experience with stock and timber quality and would like to apologise for this. We are actively looking into these issues to improve.
Please get in touch if there is anything we can do to make this up to you.
Thanks
Very efficient- good value= full marks
3. August 2026
Antwort von Huws Gray
We're so glad you found our service efficient and a good value.
Your positive feedback truly means a lot to us!
One of the best Company thank you for…
One of the best Company thank you for very helpful and thank you for the customer service and for the first delivery actually all is good thank you very much
3. August 2026
Antwort von Huws Gray
We are so happy to hear that you had such a positive experience with us! We truly appreciate your kind words about our helpfulness, customer service, and prompt delivery.
Thank you for your wonderful feedback.
Good product delivered on time.
3. August 2026
Antwort von Huws Gray
We are so glad to hear that you are happy with our product and its timely delivery.
Ordered online on a Sunday evening
Ordered online on a Sunday evening, found required items easy on the web page. Easy transaction and collected goods first thing Monday morning
2. August 2026
Antwort von Huws Gray
We're so glad to hear you found our website easy to use for your order and that collection was smooth!
Thank you for your positive feedback.
Antwort von Huws Gray
We're so glad to hear we delivered on time and our staff was helpful! We appreciate your kind words.
Great service
Great service, item was delivered within a couple of hours. Very impressive
3. August 2026
Antwort von Huws Gray
We're so glad to hear you had a great experience with our service and that your item arrived so quickly.
We appreciate your kind words!
Easy to place the order
Easy to place the order, and arrived on time.
The delivery driver was very friendly and polite he's a credit to you.
3. August 2026
Antwort von Huws Gray
We're delighted to hear that your ordering experience was easy and that your delivery arrived promptly.
We're especially pleased that our driver provided excellent service!
Buyer beware under filled top soil
I purchased the 500 liter top soil HBLTOP500 only to find it contained 380 liters. Huws Gray passed me onto the Rolawn the supplier who initially told me it was a 600 liter bag under filled to 500 liters. I measured the bag and shown all concerned that it was a 500l bag with soil 20cm under filled hence 380l. They then told me the under fill was due to settlement so the 380l was really 500 liters. It can't be both and the volume of 380l cannot be disputed its basic maths. The fact is the advert states that the amount is 500 liters and they are not supplying this amount to the customer. Disappointing as Huws Gray are happy with this and Rolawn admit no wrong doing so hence the review.
Order KCJ14774
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Huws Gray
Thank you for sharing your experience and feedback regarding your recent topsoil purchase.
We understand your frustration with the discrepancy in the volume received and the subsequent communication with our supplier.
We are truly sorry that the product did not meet your expectations and that you feel your concerns were not adequately addressed.
We are taking your comments seriously and will be reviewing our processes with our suppliers to ensure product descriptions accurately reflect what customers receive.
Single item purchased but delivered in…
Single item purchased but delivered in a few days. Finishes off my patio. Delivery driver was pleasant & polite. Good value all round.
28. Juli 2026
Antwort von Huws Gray
We're so happy to hear that your recent purchase arrived quickly and helps complete your patio!
We appreciate your kind words about our delivery driver and the overall value. Thank you for your positive feedback!
Good quality topsoil.friendly driver
27. Juli 2026
Antwort von Huws Gray
We are so pleased to hear you were happy with the quality of our topsoil and found our driver friendly.
We appreciate your kind words!
Antwort von Huws Gray
We're happy to hear that we were able to assist you efficiently and respectfully.
We appreciate your kind words.
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