Great experience, bought two Jelly cats as gifts to bring overseas. Delivery Was made within a week from over east to W.A. Had someone call from Hugglemoo to confirm some details regarding my or... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered a smaller cow, and omg the quality and softness cuddlyness was off the charts so I just had to buy Buttercup Buttercup is so perfect and the companies customer service is exemplary
Unternehmen hat geantwortet
Ordered the product on Thursday arrived in Tasmania Friday morning . Great product ( plush bunny) and fantastic service and delivery
Unternehmen hat geantwortet
Love the Jellycat soft toys and the discounted option for an embroidered jumper or scarf. Very quick turnaround and able to pick up from my local newsagent/huglemoo supplier same day or next day at t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Jellycats, Pusheen, Hello Kitty and more...
Kontaktinformationen
4,7
Hervorragend
60 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Easy to deal with
Easy to deal with, fast delivery. Jellycat was perfect, have purchased here before and never had a problem. Definitely recommend 😃
7. Juni 2026
Antwort von Hugglemoo
Thanks so much Judith!
Couldn't be happier with my order!
I had a great experience ordering from Hugglemoo. The delivery was really quick and my order arrived safely and in perfect condition. Everything was packaged well and exactly as described on the website. The ordering process was easy, and I was kept updated throughout shipping. Overall, I'm very happy with my purchase and would definitely order from Hugglemoo again.
23. Mai 2026
Antwort von Hugglemoo
Great to hear. Thanks so much for your review, Charlie!
Rude Staff at Westfield Mt Gravatt
I went to the pick up point for pick up but the girl at the counter was so rude. First thing she told me was they will post the goods to me and they don't have pickup in the store. Eventually I helped her to locate the jellycat in the shop for her !!She was so rude and arrogant , she is not fit to work at the counter and someone needs to train her manners when dealing with customers.
16. Mai 2026
Antwort von Hugglemoo
Sorry to hear that. We will investigate Yvonne.
Great Customer Service
I accidentally selected pickup instead of delivery when placing my order. Because my previous orders had always been for delivery, the team contacted me several times to check whether I really meant pickup this time. I was actually in another state, so their attention and care made a huge difference.
I truly appreciated that they took the time to confirm rather than just assuming. It shows they genuinely care about their customers and pay attention to details. Great customer service and a very thoughtful experience. Highly recommended!
7. Mai 2026
Antwort von Hugglemoo
I'm glad everything worked out Laya. Thanks!
The malachy dragons wing is lopsided
9. Mai 2026
Antwort von Hugglemoo
If you're not completely happy you can return it (if its in new condition) and we can send you another one after showing you a photo. Pls email help@hugglemoo.com.au if you'd like to start that process.
Softer than a cloud!
First class customer service with prompt response to my silly online issue. Quick delivery and OH MY and isn’t our Malachy dragon just gorgeous!!
3. Mai 2026
Antwort von Hugglemoo
We love Malachy dragon too, Claire! Thanks for your review.
Antwort von Hugglemoo
Great to hear that, JG, and thanks for your review.
Fantastic company to deal with!
I needed this present delivered asap.Hugglemoo had parcel delivered within 24hours. The quality of my birthday bunny is wonderful, soft and as described.Highly recommend this business.
24. April 2026
Antwort von Hugglemoo
Great to hear it arrived in time, Lou!
My favourite jellycat shop
This my favourite jellycat shop in Queensland, this time I ordered online as they had what I was after, and sometimes things sell out fast, plus delivery was super fast as well, we will be coming back here to get more jellycats
14. April 2026
Antwort von Hugglemoo
Thank you Chantal! This made our day!
Amazing service
Amazing service. I ordered my bear and it was posted within 10 minutes of ordering. I received it in Adelaide the next afternoon. The item was exactly as described, high quality and well packaged in tissue paper and a box. I will definitely order jellycats again
6. April 2026
Antwort von Hugglemoo
Thanks Lara! Your bear was clearly keen to get to Adelaide!
Easy to use website quick service
Easy to use website quick service. Delivered on time. Will definitely use again
12. April 2026
Antwort von Hugglemoo
That's great to hear Patricia. Thank you for your review!
Antwort von Hugglemoo
Thanks a million Lisa! Really appreciate your review.
Special Celebration Gift
Quick and easy checkout after selecting item, following up with updates on delivery
Excellent wrapping /packaging presentation
2. April 2026
Antwort von Hugglemoo
Thanks for taking the time to show your support, Rosemary!
I just love every single item I have…
I just love every single item I have purchased from you. The quality is excellent and I definitely recommend them. My Granddaughter loves jellycats and so do I!
20. Februar 2026
Antwort von Hugglemoo
So glad to hear that, Amanda!
Quick delivery
Quick delivery, beautiful unicorn and my granddaughter of 3 months loves it !!
13. März 2026
Antwort von Hugglemoo
Thank you Rich!
Antwort von Hugglemoo
So glad you're happy, Ella!
The website was so easy to use
The website was so easy to use. Very happy with the accurate delivery time.
26. Februar 2026
Antwort von Hugglemoo
Thanks for your review Rosalind!
Mona and Max a must have
Mona and Max a must have for for collection ( especially since a new one named May was coming o out )
25. Februar 2026
Antwort von Hugglemoo
Indeed! Thanks Natalie!
Easy online ordering
Hugglemoo consistently provides great service, with items being dispatched quickly. They also have a great range of Jelly Cats if your friends and family are collectors.
19. Februar 2026
Antwort von Hugglemoo
Really appreciate your kind review Abi!
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