My experience at the Ipswich show room was excellent. The gave a warm welcome and asked what I was looking for, offered coffee or tea.Explained all about the products, the different covers, colour... Mehr ansehen
Standort
Standort wechselnUnit B, Ravenswood District Centre, 26 Hening Avenue, IP3 9QJ Ipswich, GB
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Das sagen Bewerter
At ipswich store, the staff couldn’t have been more helpful, particularly Lucy. I am disabled in a wheelchair and she helped my daughter put me in 4 different chairs to ensure we chose the right one f... Mehr ansehen
Very good helpful and professional, and patient staff.And knowledgeable about products. Sheff very helpful and patient in the Ipswich store. The two delivery guys Jason and Ashley very helpful and t... Mehr ansehen
On our first visit to HSL Sonia was most helpful and provided us with brochures. On our second visit Emma helped us to choose the right sized chairs and completed the sale with the help of her colleag... Mehr ansehen
Unternehmensdetails
- Möbelgeschäft
- auch in
- Anbieter von Hilfsmitteln für Menschen mit Behinderung
- Anbieter von Mobilitätsausrüstung
- Möbelhersteller
Über HSL Chairs - Ipswich
Vom Unternehmen geschrieben
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Vom Unternehmen geschrieben

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Kontaktinformationen
Unit B, Ravenswood District Centre, 26 Hening Avenue, IP3 9QJ, Ipswich, Vereinigtes Königreich
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Friendly and knowledgeable staff
Friendly and knowledgeable staff, helpful. I was remembered when I returned after a couple of weeks. Good choice of furniture. Well made
At ipswich store
At ipswich store, the staff couldn’t have been more helpful, particularly Lucy. I am disabled in a wheelchair and she helped my daughter put me in 4 different chairs to ensure we chose the right one for my needs. I have had the chair one week and am very pleased with it.
helpful staff
Great service & range of chairs, Emma & Lucy were very helpful.
My experience at the Ipswich show room…
My experience at the Ipswich show room was excellent. The gave a warm welcome and asked what I was looking for, offered coffee or tea.Explained all about the products, the different covers, colours, lots of information and helped me find exactly the right chair for me. Also helped to pick some other products to order at later date.The staff were Marie and Michele
Delivery was also excellent.
All the staff were friendly and very helpful…
All the staff were friendly and very easy to converse with. Hattie was helpful on the telephone and in store as were Marie and Emma. Coffee and biscuits were lovely too!
Very helpful and friendly
Very helpful and friendly. Answered all my questions and made me feel very comfortable with my purchase
Couldn't have been better
Couldn't have been better, the 2 staff were so helpful, friendly and able to respond to our questions. Excellent product range.
We visited the Ipswich store today and…
We visited the Ipswich store today and purchased 2 lovely power recliner chairs and the two ladies, Lucy and her colleague, we met there could not have been more kind and caring, they are a great credit to HSL and I will definitely return to the store in future as it was such a pleasant experience.
Great service
Chair was delivered within the time frame given with good communication from the delivery company.
Staff at the store were helpful and patient whilst we made out choice.
Excellent high quality products.
Excellent high quality products.
Excellent high quality of service from Lucy, in the Ipswich branch.
Overall a very professional and customer focused firm to deal with.
Thank you.
Very good helpful and professional
Very good helpful and professional, and patient staff.And knowledgeable about products. Sheff very helpful and patient in the Ipswich store. The two delivery guys Jason and Ashley very helpful and tidy. And right on time. And the lady in Ipswich made us a nice coffee while deciding on our purchase. Altogether a good experience.
Sales, delivery, and comfort - all good
The sales lady in the Ipswich store was pleasant and helpful, and she was able to advise on the different types of recliner chairs. The chair that I bought was delivered on schedule after 10 weeks (the chair was made to order in Norway), the delivery men were polite, and the chair is extremely comfortable. I would recommend HSL as a good company to do business with.
On our first visit to HSL Sonia was…
On our first visit to HSL Sonia was most helpful and provided us with brochures. On our second visit Emma helped us to choose the right sized chairs and completed the sale with the help of her colleagues. A most enjoyable experience. The chaps who delivered the chairs within the week, again were most helpful and made sure that we were happy with everything. We can certainly recommend HSL
Excellent professional service
Excellent professional and friendly service from Wayne + Alan. Above and beyond...they delivered chairs and then helped us with a new sofa settee that had been left yesterday, not HSL, without removing the ties on setting up the bed!!! And another Thank You to Maria, in the shop, who helped us decide which 2 chair's would fulfill our needs. Thanks to All
excellent service
Chairs delivered this morning by Jason and Ashley having phoned ahead. Very professional, polite, helpful and gave advice. Both a credit to HSL, very well done !
Great experience and the outcome we were looking for
We found the whole experience to be very rewarding. The choice of furniture and upholstery was more than we had expected.
The sales assistant (Michele at the Ipswich Store) was polite, helpful and very knowledgeable. She also arranged for us to obtain a swatch of the material to ensure compatibility in our own home.
Well done! A good experience all round.
Brilliant experience from start to…
Brilliant experience from start to finish. We’d been recommended HSL by a friend. We went to Ipswich branch & the manager couldn’t have been more helpful. No pressure with as much time as we needed to test the bed & try different mattresses. We wanted Hypnos mattresses as we prefer the natural materials. So pleased with the clarity & comfort of working with HSL.
Excellent customer service by Sonia &…
Excellent customer service by Sonia & her colleagues who were both friendly & informative. Sonia talked us through all the options available & made sure we were happy with our decision before going ahead.
Helpful staff
Helpful in explaining all available options. Provided a fabric sample and all sizes so we could see that furniture would fit in intended space.
Garry and Edwin
Garry and Edwin. Delivered a sofa to my daughter's home which is a house for adults with learning disabilities. They were professional, courteous and polite. They rang me Friday with Monday's timeslot and phoned before arriving Monday as promised. Excellent service.
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