I had the pleasure of working with the most delightful and very helpful Customer Service Supervisor named Lilly Smith. She was very friendly, quick, informative, and she helped us save money...what mo... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
services is good and fast
Unternehmen hat geantwortet
Ample parking in front for accessing the lobby and check-in was quick and easy. I received a parking pass and a map with directions to my room which was easy to follow. The room was well maintained,... Mehr ansehen
Unternehmen hat geantwortet
Everything went smoothly
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Hotel Summit is a premier provider of hotel accommodations for business travelers across the US and Canada. We are renowned for our exceptional customer service and ongoing support. In addition to our expertise in recommending hotels, we are committed to ensuring a seamless experience for our clients both before and after their stay.
Kontaktinformationen
618 E. South Street Suite 500, 32801, Orlando, Vereinigte Staaten
- 4073375469
- reservations@hotel-summit.com
- hotel-summit.com
Outstanding Customer Service!!!
I had the pleasure of working with the most delightful and very helpful Customer Service Supervisor named Lilly Smith. She was very friendly, quick, informative, and she helped us save money...what more can you ask for!?
Lilly was the best.
Lilly was the best.
She helps us on a small issue in term of naming. She did it really great and support us at each step of the process so really thank you so much Lilly.
Lilly Smith was amazing
Lilly Smith was amazing! She really helped me with my hotel situation. She provided excellent solutions and ended up saving my group about $3,000! Thank you Lilly!
Very easy to work with
Very easy to work with. They communicated well and made sure everything was taken care of for my stay.
The team helped me book a block of…
The team helped me book a block of reservation. They were responsive, helpful and paid attention to details. I highly recommend their service.
Thank you, Lilly Smith & Marriott
On top of Lilly Smith's professional and efficient customer service, she was quite pleasant and helpful. Her continuing proactiveness has been exceptional, and I look forward to working with her again when I use this credit for a needed vacation in the Spring. This entire experience is characteristic of why I am pleased that I have chosen to return to Marriott. Thank you
Exceptional Service from Maria Wilson
Maria Wilson the VP of customer service from Hotel Summit was outstanding. She went out of her way to accommodate me in a great hotel and even secured an excellent rate. Her professionalism and dedication truly made a difference in my experience.
immediate response
immediate response, great service
Excellent customer service
Maria was very helpful. She answered all of my questions fast. I did not have to wait forever to get a reply.
Great Experience
Contact was always timely and informative. Specifically Lilly, she was extremely helpful and provided superior customer service. This is not always the case with 3rd party interactions but I was very pleased with both our interactions and the end result. Thanks again for your hard work and customer service.
Wonderful customer support!
Had an issue arise with the hotel that had been booked and was asked to talk with the staff at Hotel Summit and their agent Lilly was kind and helpful as they tried to work with the booked hotel. Great support !

Antwort von Hotel Summit

Antwort von Hotel Summit
Great hotel
Great hotel. Great beach view very. Clean. Great staff

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The Hilton chain has top accommodations for every budget
The Hilton chain has accommodations for every budget. They run every hotel like it is the top of the line. The manager on Sun Mar 9 was especially wonderful. I wish I ermembered his name

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Antwort von Hotel Summit
GREAT CUSTOMER SPORT
Hi, We had great experience while confirming our booking. Back team was really quick in response getting back to us with solution call back and getting us email confirmation thanks

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Room was great and easy check in and out

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Reservation was easy to check in and…
Reservation was easy to check in and out. Room was clean. Staff was friendly. Conveniently located t the convention center.

Antwort von Hotel Summit
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







