HostHelpBewertungen 

16
TrustScore 3.5 von 5

3,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Unternehmensdetails

  1. Web-Hosting-Unternehmen
  2. Designagentur
  3. E-Mail-Dienst
  4. Marketingagentur
  5. SEO-Service
  6. Webentwickler

Vom Unternehmen geschrieben

HostHelp is a full-service digital agency that provides web hosting, development, SEO, and other digital services. Our mission is to provide quality services at an affordable price, making it easy for businesses to get online and grow. We're passionate about helping businesses succeed, and we're committed to providing the best possible service.


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

16 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,3

Alle Bewertungen

(16)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben

Wir überprüfen Bewertungen

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

2023 we asked for an SEO review…

2023 we asked for an SEO review (one-off) and received it. No problem. A year later they took £100.00 off the credit card. It was disputed and reversed by the credit card company. Last month, they did it again. They had no right to retain card details and no right to help themselves to funds from it.

21. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von HostHelp

This issue has since been resolved

Bewertet mit 5 von 5 Sternen

Efficient platform to launch newsletters

Really efficient platform to launch effective newsletter communications on a regular basis to clients. The platform provides a good statistical report on the percentage accessing your communications allowing you to see performance.

2. April 2025
Bewertung ohne vorherige Einladung
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Antwort von HostHelp

Thank you so much Sofia

Bewertet mit 5 von 5 Sternen

Amazing and efficient best service ever…

Amazing and efficient best service ever experienced, having worked with many hosting companies

8. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von HostHelp

Thank you so much for your kid review we look forward to continuing to work with you

Bewertet mit 5 von 5 Sternen

I have little internet experience

I am just starting my first business and I am not an internet savvy person.
George was very helpful and patient, explaining all the parts I was confused about (which there were a lot with my lack of knowledge). They are a knowledgeable team and I feel very supported with this new journey. Would highly recommend.

24. November 2024
Bewertung ohne vorherige Einladung
HostHelp-Logo

Antwort von HostHelp

Thank you so much for your kind words! We're thrilled to hear that our team were able to support you as you embark on your new business journey.

Our goal is to make sure you feel supported every step of the way, and we're always here to answer any questions you may have moving forward. Your recommendation means a lot to us, and we're excited to continue working with you as your business grows.

Bewertet mit 5 von 5 Sternen

HostHelp really helps!

Whenever I need help someone is readily available to help me just like the name states; HostHelp is doing an amazing job as my digital growth partner! If you need one look no
further because this is the company to turn to! I’m so happy that I chose HostHelp to do my author’s website for my book “22DOSES” A Dose of Inspirational Acronyms to Jumpstart Your Day!

12. Juli 2024
HostHelp-Logo

Antwort von HostHelp

Thank you for your glowing testimonial! We’re happy to hear that we have been able to support you as your digital growth partner. Our team is dedicated to providing prompt and reliable assistance, and it’s wonderful to know that you’ve experienced this firsthand.

We are so pleased to have been a part of bringing your author’s website to life for your book, “22DOSES: A Dose of Inspirational Acronyms to Jumpstart Your Day.” It’s always a privilege to work with passionate authors like yourself, and we’re excited to see your book inspire readers!

Your recommendation means a lot to us, and we look forward to continuing to support you in the future. If there’s anything else you need, please don’t hesitate to reach out.

Bewertet mit 1 von 5 Sternen

Took Our Money & Delivered Nothing We Asked For

The experience began positively, with promising discussions and a seemingly knowledgeable team. We agreed on a project brief and cost, and made the payment. However, things immediately deteriorated as soon as they received payment. Communication became sparse, failing to meet the agreed-upon weekly updates in the brief. The work quality was extremely poor. Despite our patience, understanding, and extending the deadline twice to accommodate their issues, only 5% of the work was completed six weeks past the final deadline, and it was dysfunctional. Upon requesting a refund due to breach of contract, they denied the existence of a contract and claimed the funds were spent. This conduct is baffling and unacceptable. We strongly discourage others from using their services based on our experience.

Further to HistHelp’s reply: these claims are simply not true. The site worked perfectly on the other company’s website. It was only when you took it in board that problems developed. The previous company did communicate their concerns with me about the questions your team were asking saying they were worried about your team’s skills. In hindsight, I can see they were right to do so. You took 12 weeks to build a landing page which we had never asked for and which we could have built in 30 minutes. We can count the number of times your project manager communicated with us on one hand. He did not participate in Zoom calls when things became urgent and in the end we had to ask for him to be fired. Finally, and we think this says it all really, the previous company had one person working on the site and he did considerably more in three days (which worked) than your team of five people did in 12 weeks (which did not work and which did not match the brief).

4. Januar 2024
HostHelp-Logo

Antwort von HostHelp

We appreciate your feedback and we are truly sorry to hear that you were not satisfied with our services. Our goal is always to provide the best possible service to our clients, and I regret that we did not meet your expectations in this case.

However, I feel it's necessary to clarify a few points. When we took on your project, we inherited a platform that was already built with several bugs. This required significant extra work on our part to rectify, which unfortunately led to delays in our timeline. We communicated this to you at the time and were under the impression that you understood the situation.

We have indeed completed over half of the tasks and were in the process of finishing the rest. Despite the challenges, we were committed to delivering a quality product and were willing to go above and beyond to meet your expectations, even though the project had already exceeded the original budget.

Our service agreement was sent to you but was never signed, and as such, we were under no contractual obligation for a refund. We consulted with our legal team who confirmed this.

I understand your frustration and disappointment, and I sincerely apologise for any inconvenience caused. We value all our clients and strive to maintain a high standard of service. We were more than willing to continue working on your project to bring it to completion and to the standard you desired.

We appreciate your earlier positive review "Great Team Players & Very Supportive
George and his team are very much team players and are very transparent in their approach. Have moved my website to them and they are great!" and regret that we couldn't maintain that level of satisfaction throughout the project. We will take this as a learning experience and strive to improve our communication and project management in the future.

If you wish to discuss this matter further, please feel free to reach out to us directly.

Bewertet mit 5 von 5 Sternen

Great Team Players & Very Supportive

George and his team are very much team players and are very transparent in their approach. Have moved my website to them and they are great!

17. August 2023
HostHelp-Logo

Antwort von HostHelp

thank you so much, thank you for choosing us

Bewertet mit 5 von 5 Sternen

Customer service and communication was…

Customer service and communication was very good, the price was affordable. They were patient in making the changes I wanted and made the vision I wanted for my logo, come to life! It was an overall good experience working with them.

27. April 2023
Bewertung ohne vorherige Einladung
HostHelp-Logo

Antwort von HostHelp

pleasure to work and thank you for choosing us

Bewertet mit 5 von 5 Sternen

Great Affordable Service

The migration of our hosting, domain was very quick and seamless. Customer service and communication was very good and the best part, prices are very affordable. I left godaddy after 4 years to join host help and I already have the feeling that I’m in good hands

13. September 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Hosthelp suggested for us to create a…

Hosthelp suggested for us to create a new website and has been working with us step by step to make sure this happens. We now have a new easy to use and competitive website and this is due to the time, effort and attention to detail Hosthelp put in to make sure we get the best possible outcome. Really grateful, more to come. Fortune wear.

17. Juli 2022
Bewertung ohne vorherige Einladung
HostHelp-Logo

Antwort von HostHelp

thank you for choosing us we appreciate you

Bewertet mit 5 von 5 Sternen

I’ve had an amazing experience.

I’ve had an amazing experience with hosthelp. From the acquisition of my domain name, hosting and building my site I was fully satisfied with the service received. There was a slight issue midway through fulfilling my vision, but the end result was excellent. No complaints. Thank you team hosthelp

2. September 2022
Bewertung ohne vorherige Einladung
HostHelp-Logo

Antwort von HostHelp

thank you so much for this

Bewertet mit 5 von 5 Sternen

Finding the host for me

They truly helped me make a decision on which hosting site was for me. The criterion page is definitely a nice touch for indecisive people like me. ;)

Highly recommend them.

14. Oktober 2021
Bewertung ohne vorherige Einladung
HostHelp-Logo

Antwort von HostHelp

Thank you so much we're so glad we could help :)

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr