I had ordered the Spinner Chain/Earring offer but when I received it and put the chain on, it fell off within minutes as the clasp had broke off. I have a few chains from H+C and this is the first tim... Mehr ansehen
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Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolutely LOVE my haul from hoops and chains! I actually lost one of my earings almost as soon as I'd received them and emailed to ask if I could buy a singular one to make a pair again, they emailed... Mehr ansehen
Each piece is a delight. I was so impressed with the first purchase that I just kept going back and buying more. Items are great quality, keep their colour and are genuinely lovely to wear.... Mehr ansehen
Hoop + Chains are one of my favourite companies. I've been buying jewellery since they first started up for friends, nieces, everyone. Recently I was desperate to get a rude chain for friend's leaving... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
HOOPS + CHAINS LDN is a bold London-based jewellery brand specialising in fun statement waterproof pieces inspired by London culture. Taking cues from the U.K. rave scene, all pieces are designed in Brixton, South London. It's for people who aren't afraid to live their 'fuckit' moments and say what they think, even if they have to hide the chains under their clothes when it's time for work!
Kontaktinformationen
Vereinigtes Königreich
- oi@hoopsandchains.com
- hoopsandchains.com
Bittet Kunden um Bewertungen
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Hat keine negativen Bewertungen beantwortet
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Broken Chain
I had ordered the Spinner Chain/Earring offer but when I received it and put the chain on, it fell off within minutes as the clasp had broke off. I have a few chains from H+C and this is the first time this has happened. I was very disappointed.
Very efficient delivery and everything…
Very efficient delivery and everything exactly as pictured
Great product
Great service, love the product and speedy delivery. Well done hoops & chains
Love the jewellery!
The delivery is always quick. The packaging is really nice. The jewellery is amazing; great quality and looks fabulous. I have pieces I have been wearing daily, including in the shower, swimming, and even in the sauna, and they still look great after over a year. I’m never disappointed. My only issue is I already own most of the pieces they sell, but as soon as they create new pieces, I will buy again.
Ooh it's Mystery Bag time
Ooh it's Mystery Bag time! It's almost as exciting as waiting for Santa!
Of course Royal Mail made the wait longer but the gorgeous jewellery made up for it!
Adore
Adore the products. Just what I’ve been searching for. My spinner necklace is complimented every time I wear it
Terrible service
I have ordered from this company twice
The first time the order didn’t arrive and after A LOT of emails they finally did deliver it. The second time - still nothing has arrived. Emails ignored, DMs on Instagram ignored - etc
Very frustrating
Failed to Refund for Defective Chain
Bought a chain for my wife. Chain arrived utterly entangled so could not be used. Arranged return, seller very responsive and sent tracked shipping label to me. Item received by seller but then they did not refund me and ignored my emails.
Chargeback on credit card triggered mandatory refund but this should not need to happen.
Difficult to receive order/response
Have to update my previous one-star review, as the customer support finally came back to me. However it took five emails to get to them, so I wouldn’t consider ordering again.
Lovely jewellery - I would shop here again
Lovely jewellery which arrived promptly as scheduled. I only have one tiny comment. When ordering some hoop earing, I inadvertently selected Silver instead of Gold. The photo on the order showed the earings as gold so I didn't check the small print as carefully as I should have. Could you show the jewellery photo in the colour ordered please?
Thank you for interacting over "chat" regarding my mistake. Fortunately, my daughter loved the silver anyway so we are keeping these.
Would certainly use Hoops & Chains again
Massive thanks to Scarlett
Massive thanks to Scarlett from Hoops & Chains for her help, support, patience and persistence in resolving my 12 year old God daughters problem. Fantastic company to.
Love….love…..love…
Love….love…..love…. Pieces are fabulous. Bought for myself & friends. Real talking point. Super quick delivery & great quality.
Great gift for a friend. Thanks
Easy website to navigate. Easy to order and quickly delivered.
Each piece is a delight.
Each piece is a delight.
I was so impressed with the first purchase that I just kept going back and buying more.
Items are great quality, keep their colour and are genuinely lovely to wear.
Loved my Tiny Joy creoles so much that, I couldn't resist getting them in ALL sizes.
It's always pleasant to wear a piece of jewelry that makes you feel good, but you know that you're onto a winner when your friends and colleagues start noticing and complimenting you on them 👌🏽
Each piece of jewellery is well packaged and delivery was crazy fast, which made a massive difference. No more checking the tracking and losing the will to live.
So glad that I treated myself.
Got to love a hidden 'cunty' to…
Got to love a hidden 'cunty' to brighten up the day. Great socks, speedy service. Would recommend
Love love love my earrings and…
Love love love my earrings and amazingly kind customer service. Support this lovely business 💖💖💖💖
AWFUL CUSTOMER SERVICE
Customer service is abhorrent because it's non-existent. Beware that if you decide to return something you will not be able to because your emails will be ignored and not responded to. I requested return same day as I received the order - it has been a week now and they just can't be bothered. Given that you have 14 days to return they must be playing the waiting game. If you are unsure about a piece, don't buy or you will be stuck with it even if you don't like it.
I have not received my order or any…
I have not received my order or any replies to my emails
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