Homz Bewertungen 

117
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great service ! Was able to book and speak to an advisor, then to an expert planning consultant very quickly. The phone call was very detailed in terms of what will be required, recommended action a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Homz were very professional from my very first enquiry through to completion of the brief, providing accurate designs and plans. Gulay was a pleasure to work with and communicated regularly throughout... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Homz were responsible for submitting a Historic Buildings Planning application on my behalf to a very difficult local authority! The whole process was a lot less painful than I thought and today they... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Quite knowledgable planner, detailed feedback from an extensive search. My experience so far is impressive. Hope it does throughout the whole process.

Unternehmensdetails

  1. Architekt
  2. Architekturdesigner
  3. Stadtplanungsamt

Vom Unternehmen geschrieben

Homz are a Planning and Design consultancy in the UK. We work across the UK, with projects in England, Wales, Scotland, and Northern Ireland. We are keen on delivering a streamlined planning process that will enhance commercial and residential projects. With our team of Town Planners and Architects we work with local planning authorities providing our specialised planning and architectural expertise nationwide.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

117 Bewertungen

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4,7

Alle Bewertungen

(117)

103 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great experience of Homz

Great experience of homz, Alex in customer service was exceptionally helpful. My planning permission was granted with ease. 10/10

26. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Homz

Thanks Francesca!

All feedback is welcome, we are happy that you are satisfied with our customer service and professional expertise.

TEAM HOMZ

Bewertet mit 1 von 5 Sternen

Spoke to a representative of this…

Spoke to a representative of this company who initially gave help and advice. After deciding to hire them their response time callbacks emails and telephone enquiries were hope no response at all. I certainly wouldn’t recommend this company for help with any sort of job let alone planning.
The days I called for further help were Friday 28th March and wasn’t put through to anyone who could help then I called 7 times on Monday 30th March and got no answer whatsoever then sent email then called on Tuesday 31st wasn’t put though to any who could help then sent email explaining my dismay and still wasn’t put through to anyone who could help. Finally sent email on Tuesday 31st and mentioned my displeasure regarding communication,
This has nothing to do with the report they were preparing just further advice I needed regarding their services,
Whatever way you look at this review it is not the response I would expect from any company offering a service

31. März 2026
Bewertung ohne vorherige Einladung
Homz-Logo

Antwort von Homz

Dear Bill,

Thank you for taking the time to share your feedback. We are sorry to hear that you were dissatisfied with your experience.

We would like to respectfully clarify the timeline of events. Your quote was sent on 30 March, and we followed up with a phone call on 31 March, meaning the delay in response was less than 24 hours. During that call, you confirmed that you wished to proceed with hiring our services and were attempting to make payment, which we naturally understood as a sign that you were satisfied with the initial consultation and support provided.

On your later call, our team answered and began assisting you, but unfortunately the line was unexpectedly disconnected during the transfer process. As soon as this happened, a colleague called you back to continue assisting.

While we fully understand that technical interruptions can be frustrating, we do feel that our team acted promptly and professionally throughout, and the response time was well within a reasonable timeframe. For this reason, we are not entirely clear how a response delay of less than one day reflects the overall quality of the service you received, particularly given your earlier confirmation that you wished to proceed.

That said, we genuinely regret that you were left feeling unhappy, as this was never our intention. We remain committed to providing timely and supportive service to all our customers and appreciate all feedback that helps us improve.

Kind regards,
HOMZ Limited

Bewertet mit 5 von 5 Sternen

Happy customer

I contacted HOMZ regarding a retrospective planning permission for a council flat. They were responsive, informative, helpful, and professional. The application was approved with no issues. I highly recommend their services.

26. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I was advised I needed full planning…

I was advised I needed full planning for my project, therefore paying for full plans as well as the Council planning fee, overall costing em nearly £2000 to then be told by the council planning was not needed. I asked for a partial refund as I was advised wrong but after going back and forth no refund will be issued. I specially asked if I could use permitted development but was told I required full planning!!!

6. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Homz

Hi Karl

Thank you for taking the time to share your feedback. We are sorry to hear that you were dissatisfied with your experience.

As previously explained in a couple of emails, but happy to provide further clarification on public platforms, as previous communication was clearly not sufficient. At the time of instruction, naturally, we were not in a position to definitively determine whether the proposed works would fall within permitted development. Such determinations can only be made by the Local Planning Authority. Given the complex nature of the proposal—including alterations to the principal elevation and potential parking implications—it was entirely reasonable and standard practice to adopt a risk-managed approach by submitting a formal application to obtain the Council’s determination. If not, we'd then put you in a risky position as the client, where you could have faced enforcement issues with the council.

This process is precisely what was carried out on your behalf to manage the rather complicated proposal works you wanted to carry out on the site. The application then enabled the Council to formally assess and confirm its position. As such, the service you engaged us to provide—namely, the preparation, submission, and management of a planning application—has been completed in full.

It is important to reiterate that planning guidance is provided based on professional judgement and the information available at the time, and outcomes ultimately rest with the Local Planning Authority. The subsequent confirmation that the works do not require planning permission does not negate the validity of the professional approach taken, nor does it render the service incomplete or incorrectly delivered.

You then asked for a refund for the consultancy and documentation that was offered throughout the course of 3 months. In light of the above, we are unable to agree to a refund, whether in full or in part, as the services have been lawfully rendered and fulfilled in accordance with our agreement.

As a gesture of goodwill and our commitment to customer satisfaction, we are also pleased to offer you a £300 discount voucher for any future planning and drawing services with us. However, you declined to use this and decided to post this feedback.

Hope this clarifies everything.

TEAM Homz

Bewertet mit 5 von 5 Sternen

Garage conversion

Worked with the company with plans for a garage conversion. The team was helpful and professional. Communication was clear. Over a satisfactory experience and their support was appreciated

25. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Successful Retrospective Planning Applcation

Dear Homz Team,
Your service was second to none. Communication throughout was always prompt and clear, and your attention to detail was outstanding. We particularly appreciated how you consistently double-checked everything with us to ensure full understanding, which truly shows the level of care you have for your clients.
We felt fully supported at every stage, and your professionalism and expertise in handling the entire process made all the difference in securing this success for us and your team.
If there were 10 stars, you would certainly deserve all 10!
An immense 'THANK YOU'.
Alan ( Putney)

23. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Homz have been brilliant from start to…

Homz have been brilliant from start to finish helping us through the full planning permission process for our gym.

As you’d expect, things didn’t go completely smoothly with the council and we were asked to provide additional assessments. What stood out was how clearly Homz laid out the next steps straight away. No confusion, no delays, just a clear plan of action.

They also have consultants within their team who were able to quote and carry out some of the required work, which kept everything in-house and made the whole process far more streamlined. That saved us a lot of time and back-and-forth.

Communication has been solid throughout, and they were flexible with payments as well, which made a big difference as a small business dealing with unexpected costs.

If you need planning support that’s organised, responsive, and actually moves things forward, I’d recommend Homz without hesitation.

24. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Great service. HOMZ Uk are very easy to work with. Dealt with Alex and had great customer service.

24. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Super helpfull

I found the team at homz really helpful. The initial phone consultation with ravi was really great , ravi was really patient and answered all my questions and helped pick a suitable plan . The consultation with the town planner was really extensive and cleared everything. I am really happy with the service provided by homz team.

16. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The process was incredibly simple and…

The process was incredibly simple and straightforward from start to finish. Everything was easy to complete, and the support throughout was excellent.

The team of consultants were absolutely fantastic. They answered all of my questions thoroughly and provided clear, knowledgeable responses that gave me real confidence in the advice I was receiving. Their expertise made the entire experience smooth and reassuring, and I felt fully supported in preparing and submitting my planning application.

I would have no hesitation in recommending them to anyone looking for professional, reliable guidance.

6. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant service and communication

Brilliant service and communication.
First project with them and hopefully many more to come. Ravi talked us through each step and was always on hand for any questions. Really helpful.

2. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Homz

Hi Shez, Thank you for your kind words. We’re delighted your first project with us was such a positive experience. Ravi and the team always aim to provide clear guidance and responsive communication, so it’s wonderful to hear that stood out.
We look forward to working with you on many more projects in the future.
Team Homz

Bewertet mit 5 von 5 Sternen

Complicated situation, but Homz made everything clear and straightforward!

I recently had a planning appraisal review with Homz Town Planner, and I have been very pleased with the advice and support provided so far. Our situation is somewhat complicated, but the team made everything clear and straightforward, outlining the necessary steps in a structured and professional manner. Their approach gave us confidence that the application would be handled properly and presented to the council to a high standard. They have also committed to completing the application documentation within 10 working days, which is reassuring.

Their quote is very competitive, and the level of professionalism demonstrated throughout the appraisal gives us confidence in moving forward with the full planning application.

17. Februar 2026
Bewertung ohne vorherige Einladung
Homz-Logo

Antwort von Homz

HI Nikolas, Thank you for your thoughtful feedback. We’re delighted to hear that we were able to make a complex situation feel clear and straightforward for you. Providing structured, professional advice at the appraisal stage is key to building a strong application.
We appreciate your trust in us and look forward to progressing your full planning application.
Team Homz

Bewertet mit 1 von 5 Sternen

Absolutely appalling service

Absolutely appalling service. Took money, having to chase communication and planning application declined - because of poor drawings sent apparently. Would not rectify without another full payment.

20. November 2025
Bewertung ohne vorherige Einladung
Homz-Logo

Antwort von Homz

We are sorry to read this feedback; however, we are currently unable to locate any client record matching the details described.

At Homz, every project is logged by address and reference number. We kindly ask the reviewer to provide their contact and project details as requested by Trustpilot and to customer@homz.uk so we can investigate and assist.

Without this information, we cannot verify the claim. If no identifying details are provided, we may report the review to Trustpilot for verification, as we must ensure feedback relates to genuine client engagements.

Bewertet mit 5 von 5 Sternen

I have had a preliminary review of our…

I have had a preliminary review of our planning situation and have been very pleased with the advice given to date, Homz have agreed to make a planning application on our behalf and their quote is very competitive.

6. Februar 2026
Bewertung ohne vorherige Einladung
Homz-Logo

Antwort von Homz

Hi Daniel, Thank you for your positive feedback. We’re pleased to hear that you found the preliminary review helpful and that our advice has given you confidence to proceed with the planning application.

We appreciate your trust in us and look forward to preparing and submitting a strong application on your behalf.
Team Homz

Bewertet mit 5 von 5 Sternen

Clear explanations

The level of detail in terms of explanation was very good. There was a constant check to make sure I understood what the process would be.

5. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Listed Building Consent

I recently had to apply for Listed Building Consent for the installation of six stairlifts in the communal parts of our building. I initially tried to do it myself but soon found myself going round in circles, so I consulted Homz. They took everything over and, cyber security attack and Christmas/New Year celebrations notwithstanding, managed to obtain formal Consent within 8 weeks! Nathaniel, with whom I dealt at Homz, was patient and understanding and worked diligently to get the council to move more quickly. I would highly recommend him to anyone needing planning advice

21. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I contacted Homz for assistance with a planning application for a new build home

I contacted Homz for assistance with a planning application. The advice I have received has been very helpful and informative. The planning application process is made simple thanks to the team, with their wealth of experience with all matters regarding planning applications. Very pleased with the service and would recommend.

15. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Just started HMO application process…

Just started HMO application process with Homz. Team is very responsive, professional and sounds like a good knwoledge in handling these kind of projects. Provided all the required information and addressed all the queries raised

12. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

planning advice

I contacted Homz recently regarding a planning issue. Ravi responded quickly and arranged a phone call with a consultant who was very helpful and advised me on the best course of action to take. Communication has been great with all my questions dealt with promptly and in a friendly manner

6. Januar 2026
Bewertung ohne vorherige Einladung
Homz-Logo

Antwort von Homz

Thank you for your kind feedback. We’re pleased to hear that Ravi and our consultant were able to respond quickly and provide helpful, clear advice on your planning matter.

Providing prompt, friendly communication and practical guidance is very important to us, so it’s great to know you felt well supported. Please don’t hesitate to reach out if you need any further assistance.
Team Homz

Bewertet mit 5 von 5 Sternen

Clear expert advice


We have just started working with Homz to develop a planning application for a garage conversion, the advice provided during the planning call was clear and well informed, our questions were clearly answered a clear approach was outlined. We are very pleased with the support we have been provided to date.

18. Dezember 2025
Bewertung ohne vorherige Einladung

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