After my water heater started leaking (badly), HomeServe went above and beyond my expectations in helping me to get it back in business. Its Claim Department worked hand in hand with me, from the mo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very professional courtesy, listened to problem then came up with solutions to correct problem, very nice young man , will surely use him again. Great asset to your company, I will tell everyone that... Mehr ansehen
Unternehmen hat geantwortet
I had a great experience with this plumber. He came out to repair my sink and also replaced a pipe outside. He was friendly, professional, and took the time to explain what he was doing. He also provi... Mehr ansehen
Unternehmen hat geantwortet
Sam showed up this afternoon and did find where the water was leaking from! I'm still not convinced that the 1 Inch Water Line is in Stable Condition after one of the fittings came off the line conn... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At HomeServe, our mission is simple: to help free our customers from the worry and inconvenience of home emergency repairs and installations. And since 2003, we’ve been doing just that. HomeServe is the leading provider of home repair solutions, serving over 4.6 million loyal customers with repair service plans and many more who use our additional solutions throughout the U.S. and Canada. HomeServe has an exceptional customer satisfaction rating and is accredited by the Better Business Bureau. Our goal is to provide homeowners with the tools to help them protect against the expense, worry and inconvenience of plumbing, water, sewer, electrical, heating and cooling emergencies. HomeServe prides itself on providing quality local service and expert installation services. How do we do this? For nearly two decades, HomeServe has been working with leading utilities and municipalities – now numbering over 1,350 – to make optional service plans available to their customers, members, and residents. These home repair plans help cover household systems that many homeowners are unaware of their responsibility to maintain. (It's a fact: systems that break from everyday wear and tear are typically not covered by basic homeowners' insurance, the utility, or the municipality.) Our contractor network, a group of over 2,900 locally owned small businesses consisting of some of the best home repair experts across the country, allows us to deliver a quality service experience to our customers when they need us.
Kontaktinformationen
45 Glover Avenue, 06850, Norwalk, Vereinigte Staaten
- 855-336-2465
- response@homeserveusa.com
- homeserve.com
4,7
Hervorragend
11.745 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fast response
Fast response, was kept updated on arrival times.
Dave, the electrician was very helpful.
Thank you.
1. Juni 2026
Antwort von HomeServe USA
We're so glad we provided a fast response and kept you updated. We appreciate your kind words about our helpful team member.
Outstanding Service
Outstanding service, very knowledgeable, explained problem and the solution, very professional.
1. Juni 2026
Antwort von HomeServe USA
We're glad our service was outstanding, knowledgeable, and professional. We appreciate you sharing your positive feedback!
Great help and fixing all broken…
Great help and fixing all broken things, pleasing attributes. Calm knowledgeable.
1. Juni 2026
Antwort von HomeServe USA
We're glad we could help fix things and that our team was knowledgeable. We appreciate your feedback!
They approved my claim to fix my broken…
They approved my claim to fix my broken water line, and Stott Plumbing's Alfredo, and associate did an excellent job for the repair. I am so happy that I buy Home Serve insurance.
1. Juni 2026
Antwort von HomeServe USA
We're so happy to hear we could approve your claim and that our team did an excellent job with the repair. We appreciate your positive feedback!
Antwort von HomeServe USA
Thank you for your positive feedback!
Very profession Al courtesy knowledgeable
Very professional courtesy, listened to problem then came up with solutions to correct problem, very nice young man , will surely use him again. Great asset to your company, I will tell everyone that I know to call him if they need a good man to do a job. Thanks for sending Royce. Great guy.
1. Juni 2026
Antwort von HomeServe USA
We're so pleased to hear our technician was professional, courteous, and provided excellent solutions. We appreciate your kind words and recommendation!
No problem and the young man that came…
No problem and the young man that came out was polite and very nice. He let me know what was going and what he was do. He was awesome. Everything was good.
1. Juni 2026
Antwort von HomeServe USA
We're so glad to hear everything was good and that our team member was polite and informative. We appreciate your kind words!
Honest and done on weekend
31. Mai 2026
Antwort von HomeServe USA
We're glad you had a positive experience. Thank you for your kind words!
Antwort von HomeServe USA
We're glad our team arrived as promised, was professional, and courteous. We appreciate your feedback.
Antwort von HomeServe USA
Thank you for your positive feedback!
Antwort von HomeServe USA
Thank you for your positive feedback!
Jeff is an amazing
Jeff is an amazing, kind person! I had made a mistake thinking he needed to come back to do something to my refrigerator. He still came back because I was so sure he said that but I made a mistake. He is a great service person with a lot of patience and kindness. He’s one of the best I’ve worked with!!!!
1. Juni 2026
Antwort von HomeServe USA
We are so glad to hear about your positive experience! We truly appreciate you sharing your kind words about our service person's patience and helpfulness. We value your feedback.
Antwort von HomeServe USA
We are glad our team was fast and friendly for you! We appreciate your feedback.
Antwort von HomeServe USA
We appreciate your positive feedback.
Antwort von HomeServe USA
We appreciate your kind words. We are glad you had a great experience.
Antwort von HomeServe USA
Thank you for your positive feedback!
Don't be fooled
I was unaware that the coverage was repair only. The technician told me my entire AC unit had to be replaced and that meant no coverage. I have another independent technician coming to diagnose the problem. If my unit is repairable, you will be hearing from me.
29. Mai 2026
Antwort von HomeServe USA
We appreciate you sharing your experience. We are concerned about the coverage issue and the technician's assessment. We await your update after the independent diagnosis.
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