homenoak.com 

Ordered the My Little Masterpiece frame on 8th December. It didn’t arrive until the 28th and it wasn’t even the right item, just a cheap-looking hinged framed. I see other people had the same experience. I’ve contacted them twice with no response. Cheap looking and a waste of money.

Not even 1 star …. Dreadful product, very cheap and with spelling mistakes. No idea where product shipped from but was meant for Christmas and arrived after. No customer service. Be very very wary!

Terrible company. Ignore messages, tell you NOT to re-send a message or you will be bumped to the end of the queue (!?) The item, intended as a gift, appeared used - scratched, fingerprints - and they ensure you aren't eligible for return/refund because they take longer than the 14 day return window, to reply to your message. I couldn't gift the item, it looks cheap and damaged. The cost to me is €45 for a piece of cheap junk. Do yourself a favour and avoid.

Awful company, avoid at all costs. Ordered a "DoodleGlow" bundle with downloadable trace packs for my 5yr old daughter for Christmas, and never received "the link" to download the stencils (bluey, frozen etc) Item is effectively useless without these stencils, and I've emailed customer service three times in the last three weeks and never heard back from anyone! Shocking and wish I'd never purchased feom them!!

Scam. Received incorrect items. Zero response on emailing them. Furious.

They do not reply, was an expensive item not adequate for purpose. Can't get refund, can't send back i thought was in uk based

Terrible company. Do not order from them. Wrong item shipped. Absolutely no response from return/refund request. Complete scam of a company

Wish i had read the reviews before ordering. Ordered two My Little Masterpiece frames and what arrived is completely different design and poor quality. Contacted them for a return. Dont hold much hope given the other reviews and will follow up with my bank.

Clearly cheap knock off product was received that's nothing like the real thing on the website. Avoid avoid avoid.

False advertising. Did not send the same product as advertised. I can’t contact customer service. The product said solid wood and it’s plastic. The dimensions are off. The function is off. If you review the product on their page, it doesn’t even show up. All of the reviews are fake.Definitely do not recommend.

Poor imitation of what was advertised. Cheap pine wood instead of proper wood. Cheaper to buy from Amazon, took ages for delivery (missed Christmas) and poor packaging - clearly a cheap knock off from China. Avoid the fancy adverts on insta and FB, as well as their website.

Ordered a doodle glow when ut came its a cheap Chinese version, very disappointing. Stay clear

took a chance on a product they advertised on instagram-wat I received was completely different to what I ordered. it was a cheap, poor quality imitation of the polished product they said they were selling me,

Item arrived after Christmas despite claiming online it would arrive by 17 December. Poor quality and nothing like the advert. Massively overpriced

Bait and switch. The frames described on the Home and Oak website are not the same as what I received. They shipped me frames that open with a hinge, no slots for display and storage, just two pieces of elastic in the back to hold additional art. Terrible design and not at all kid friendly.

Home and oak is a Chinese company. When you place an order it is placed in china and doesn’t arrive for weeks.

I would like to have given it NO stars. Avoid, do not buy from this company . Incomplete order, no istructions, item broken and no replys to Emails.

Bought children’s artwork frames. what came from china was no where near what I bought! Scam company!

As others have said, very poor packaging and no product instructions. Still waiting for a separate delivery to go with original product, ordered 27th December 2025 and said would be delivered in 10 to 15 working days, tried to contact them with email and was told if I emailed again it could put my order back further.😡😡