Holy-travels Bewertungen 

Warning about Hollitravels / Tour Hub

Hollitravels came up in my Google search when I was looking for flights to India. In fact, they appeared as Tour Hub.

I initially spoke to someone called Rohit, who supposedly helped me search for flights before passing me on to Amit, who claimed to be the finance person. They told me that my credit cards had been rejected and asked me to make a bank transfer instead.

Their email contained no address or other details that I could use to verify the company. Unfortunately, I stupidly went ahead and transferred £1,740.

Luckily, my bank flagged the payment and sent me a text warning that it could be fraudulent. I immediately contacted Rohit again, who passed me back to Amit. He tried to persuade me that I was missing out on a fantastic cut-price deal and even offered to send me the flight tickets before payment — something I would certainly not expect from a legitimate travel company.

I declined and then went back to check their website very carefully. I found numerous things that raised serious concerns.

I was extremely lucky that my bank's fraud team was so vigilant and stopped the payment. Given what others have reported, I strongly suspect that any tickets they might have provided could have been fake.

Please be extremely careful when booking flights online. Always check the company's address, contact details and credentials independently, and be very wary if you are pressured into making a bank transfer.

I am very much happy with Vishal who does keep checks on me during and after the flight for any issues.
Vishal is very calm and understands requirements and is very active in providing many pocket friendly options.
The only drawback is the actual tickets issued a bit later.

This has been a long ongoing drawn out experience with this travel agency. Taken money, no flight ticket. No response. Avoid them.

We booked with Holy Travels for our trip to Dubai, and while the trip itself started off great, we ended up stuck there due to the outbreak of war in the region. It was a scary and stressful situation, but our travel agent stepped up in a huge way.

They stayed on top of the situation, worked quickly to rebook our flights as soon as it was possible, and kept us updated throughout the process. Getting out of a conflict zone is not something you plan for, but having someone in our corner who genuinely cared and acted fast made all the difference.

I can’t recommend them enough. This is exactly the kind of service you hope for but don’t expect — someone who treats you like a priority, especially when things go sideways. We’ll absolutely be booking with them again.

Before court claim, I have sent another letter to Holli Travels to take action. I have been issued booking confirmation and they never issued tickets. I have sent so many messages and this travel agency never bothered to reply back. Please be watchful before bookings tickets with holli travels, it may be possible they will take your money and never issue tickets/refunds and leave you stranded .

Fantastic service and even better understanding with clients.
Vishal was too good, really helped me throughout the process and guided me for the best option to choose.

I paid £1380 to Hollitravels for an airline ticket, but despite taking my payment, they never provided the ticket I had paid for. After I repeatedly tried to contact them to resolve the issue, they stopped responding to my calls and messages and eventually blocked my phone number. Their actions have caused me significant financial loss, as well as considerable stress, anxiety, and distress. I feel let down by the way they have handled the situation and believe their conduct has been unfair and unprofessional. Based on my experience, it appears that they gain customers' trust by providing a genuine ticket on the first booking. However, when I booked with them again, they accepted my payment but did not issue my ticket. Instead of resolving the issue, they stopped responding and eventually blocked my phone number. I am also concerned that some of the positive reviews may not reflect genuine customer experiences, although I cannot verify this. I am sharing my experience to warn others to exercise caution and I simply want this matter to be resolved and my money returned. As I urgently needed to travel, I had no choice but to purchase a new ticket using credit, which has placed me under additional financial pressure.

These people are scammers AVOID. Paid Amit for airplane tickets. Sent fake tickets and then said will issue the real tickets 17 July. On the said date received no tickets and then said they will issue the real tickets a month before travel. Spoke to their finance manager Rajesh and he confirmed the booking but still sent no proof. Now saying they have already issued tickets and not responding. Please avoid

I paid £2,900 to Holi Travels Ltd for Air India tickets. I was given a booking confirmation, but when I contacted Air India directly, they were unable to find my booking or my name in their system. The company repeatedly told me that the tickets would be issued 72 hours before departure, but communication has been poor, including promises to call back that were not kept. This experience has caused me significant stress and uncertainty just before my planned travel. I have reported the matter to the relevant authorities and advise anyone booking through this company to independently verify their tickets directly with the airline before relying on them.

We always use Hollitravels and there customer service is very good

They were very helpful friendly and very caring how my flight went 10/10 thumps up

Worst experience ever. Don't book your flights with them. They cancelled my virgin flight day before travel. As I booked economy with them and bid for upgrade which was successful. I lost the bid money with Virgin as they say they did not cancel the flight
Hollitravel did.Hollitravel after lot of phone calls and arguments booked Air Canada economy class for us. I am a Blue Badge holder with heart problems so I had to accept that what was on offer. Lost upgrade money. No reason was given why my booking was cancelled at the last minute. On way to Toronto as well my flight was cancelled and rebooked with different booking ref. I don't understand the need to do that.You have no control over your booking they cancel whenever they want. Don't book with them. Very very rude as well.

One of the best company to book flights with.
Mr Rohit found me a good deal flight.
He was very kind, polite and helpful not only him also Mr Amit was kind too.

The only issue my ticket wasn't provided straight after made the payment, but both of them kept their promise.
I was told I will receive my ticket a month before my travelling date and it was provided on the date they promised

Thanks Mr Rohit and Amit.
100% recommend this company.

This was a strange experience from the get go. We accidentally came across Hollitravels. The flights were booked, but the tickets were not supplied straight away. I had a lot of calling to do to get the details and tickets. Frankly I was frustrated. Sadly the tickets were not offered together even when the fares were booked. Mum and dad had separate seats on the plane. The communication via Ahmed was clear. I have read the reviews left here. I see some of you say you were dealing with different agents. Without fail I got Ahmed everytime. I will be amazed if I get someone else next time. Anyway Ahmed was very polite. The flight were considerably cheaper than virgin or online. And it was nice to get several calls along the way to see if my parents were happy with everything.

Very good service all staff good polite behaviour.

Best service and experience. Much better than other agencies and online apps.very good prices.

One of the best company to book flights with and Rajesh is a very good guy…. always find good deals
Thanks mate
Mir Khan

The service provided to me was excellent and very efficient. The prices was very reasonable. I'm very pleased with Hollitravels service.

"Found me cheaper flights than anywhere else!"
"Best deals on flights and packages."
"Got amazing flight prices and quick confirmation."
"Honest pricing, no hidden charges."