The ordering process is easy, I have placed 2 orders a couple of days apart, this first only being a couple of days ago and the other today. Hopefully they will arrive soon, but so far I have no compl... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
I though I was ordering from uk not the other side of the world, my order took weeks to arrive ,when I wanted to return them I had to pay for them to go back,which was more than the item was wort... Mehr ansehen
Unternehmen hat geantwortet
This is the second item I have bought from Hikecareuk. Their sales process is easy to navigate and they have a wide selection of products on offer. The was very pleased with the first orthopaedic foot... Mehr ansehen
Unternehmen hat geantwortet
Heb best lang op mijn schoenen moeten wachten,maar zijn geweldig,snap ook niet waarom hier zo negatief gereageerd word,communicatie was ook goed
Unternehmen hat geantwortet
3,5
Akzeptabel
717 Bewertungen
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
A very pleasant experience no hassle…
A very pleasant experience no hassle straight forward easy to purchase great prices.
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Thank you so much for your positive feedback!
Your satisfaction motivates us to improve every day.
Sincerely,
The HikeCare UK Team
The product is wonderfully light and…
The product is wonderfully light and comfortable.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Thank you so much for your positive feedback!
Your satisfaction motivates us to improve every day.
Sincerely,
The HikeCare UK Team
Heerlijke schoenen
Heb best lang op mijn schoenen moeten wachten,maar zijn geweldig,snap ook niet waarom hier zo negatief gereageerd word,communicatie was ook goed
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Hartelijk dank voor uw positieve feedback!
Uw tevredenheid motiveert ons om elke dag beter te worden.
Met vriendelijke groet,
Het HikeCare Winkel Team
Customer service
I had a problem with sizing and contacted the company who responded immediately and sorted it out. I was extremely impressed with their customer service.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Hartelijk dank voor uw positieve feedback!
Uw tevredenheid motiveert ons om elke dag beter te worden.
Met vriendelijke groet,
Het HikeCare Winkel Team
Excellent Experience
This is the second time I have purchased footwear from HIKECARE, and I have been satisfied with the quality the comfort and the fit of the shoes. A very good experience.
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Hartelijk dank voor uw positieve feedback!
Uw tevredenheid motiveert ons om elke dag beter te worden.
Met vriendelijke groet,
Het HikeCare Winkel Team
Excellent in every way possible
Excellent in every way possible
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Thank you so much for your positive feedback!
Your satisfaction motivates us to improve every day.
Sincerely,
The HikeCare UK Team
Very Satisfied…
Simple and easy to order with great products . This will be my 3rd pair and thank you :)
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Thank you so much for your positive feedback!
Your satisfaction motivates us to improve every day.
Sincerely,
The HikeCare UK Team
poor quality certainly not worth the…
poor quality certainly not worth the money. Long delay in arriving. sent email asking when the shoes would be deluvered. I received a reply fair enough. they were coming from china so drop shipping company. very cheaply made with a black label on the tongue of the shoe which says 'fashion' read what you will on that one. I chopped that out as they looked so cheap. Doubt very much they do what the advertisement for them states. Too flimsy. Passing very cheaply made shoes off as ortho care. I wouldnt bother
4. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Thank you for sharing your experience.
We’re sorry to hear that the shoes did not meet your expectations in terms of quality and that the delivery time caused frustration. We understand how disappointing it can be when a product does not feel as expected.
Our products are carefully selected to offer comfort and functionality. We are a dedicated brand with a hardworking team that works daily to provide our customers with the best possible experience. We now have over 100,000 satisfied customers who continue to shop with confidence.
Product appearance and materials can vary depending on design and manufacturing batches, and while many customers are satisfied, we recognise that individual expectations may differ. We also aim to provide accurate descriptions of intended use, but comfort and suitability can vary from person to person.
We appreciate your feedback as it helps us continue improving both our products and service.
If you would like us to review your order further, please contact our support team with your details so we can assist you.
You can reach our team at info@hikecare.co.uk, and we will be happy to help.
Sincerely,
The HikeCare UK Team
As easy as 123
The ordering process is easy, I have placed 2 orders a couple of days apart, this first only being a couple of days ago and the other today. Hopefully they will arrive soon, but so far I have no complaints and all going well, I will share what I bought with friends and family and that I got it from hikecare.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Thank you so much for your positive feedback!
Your satisfaction motivates us to improve every day.
Sincerely,
The HikeCare UK Team
Have brought items that I’m very…
Have brought items that I’m very pleased with
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Thank you so much for your positive feedback!
Your satisfaction motivates us to improve every day.
Sincerely,
The HikeCare UK Team
Easy yo order lthough takes a long time…
Easy yo order lthough takes a long time to arrive but happy
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Thank you so much for your positive feedback!
Your satisfaction motivates us to improve every day.
Sincerely,
The HikeCare UK Team
I ordered a pair of shoes and paid for…
I ordered a pair of shoes and paid for them on the 30th of march, they've still not been delivered and I have no tracking details, I have sent an email to hike care UK but no reply.
Think before you buy anything from them there based in china.
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Thank you for sharing your experience.
We’re sorry to hear that your order has not yet been delivered and that you have not received a response to your email. We understand how frustrating this must be, especially when you are waiting without tracking updates.
Our products are carefully selected to offer comfort and functionality. We are a dedicated brand with a hardworking team that works daily to provide our customers with the best possible experience. We now have over 100,000 satisfied customers who continue to shop with confidence.
Delivery times can occasionally vary due to logistics and shipping processes, and tracking updates may take time to appear depending on the courier. We also apologise if your email was not responded to, as this is not the level of service we aim to provide.
If you would like us to review your order and provide an update, please contact our support team again with your order details so we can assist you further.
You can reach our team at info@hikecare.co.uk, and we will be happy to help.
Sincerely,
The HikeCare UK Team
Customer service is good and great
Customer service is good and great. Very helpful and kind and listening to Customer. I am very satisfied and great discount aswell.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Thank you so much for your positive feedback!
Your satisfaction motivates us to improve every day.
Sincerely,
The HikeCare UK Team
I though I was ordering from uk not the…
I though I was ordering from uk not the other side of the world, my order took weeks to arrive ,when I wanted to return them
I had to pay for them to go back,which was more than the item was worth offered me 10% discount to keep them ,why would I waste £78 for shoes that don’t fit
Got 50% in the end now hoping to sell them on eBay but reading the reviews not sure I can sell them to other people knowing what poor quality they are
Please don’t waste your money pay that little bit extra and get quality that’s lasts
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Thank you for sharing your experience.
We’re sorry to hear that the shoes did not meet your expectations in terms of fit and quality, and that the overall experience left you feeling disappointed. We understand how frustrating this must be, especially when delivery takes longer than expected and returns feel impractical.
Our products are carefully selected to offer comfort and functionality. We are a dedicated brand with a hardworking team that works daily to provide our customers with the best possible experience. We now have over 100,000 satisfied customers who continue to shop with confidence.
Delivery times can vary depending on logistics, and our return policies are outlined on our website so customers can make informed decisions before purchasing. We understand that return costs can feel disproportionate in some cases, which is why our team aims to offer alternative solutions such as partial refunds where appropriate.
We regret that this experience did not meet your expectations, and we appreciate your feedback as it helps us improve.
If you would like us to review your case further, please contact our support team at info@hikecare.co.uk, and we will be happy to assist you.
Sincerely,
The HikeCare UK Team
Cheapest pair of socks ever
This review is no reflection on the customer service I received but purely on the product quality... I ordered some self heating socks which in itself, should have raised alarm bells but I thought I'd give them a try. They are possibly the cheapest, thinnest and shortest pair of socks I've ever seen. I'd guess even with 10 pairs on my feet would still be cold. I ordered these as a previously ordered product (gloves) didn't fit and this company don't offer refunds - they just give you another cheap product for free. But given the awful quality of the socks, I may as well have just thrown my money away. Will not be buying anything from this site again.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Thank you for sharing your experience.
We’re sorry to hear that the socks did not meet your expectations in terms of thickness and warmth. We understand how disappointing this must be, especially after your previous experience.
Our products are carefully selected to offer comfort and functionality. We are a dedicated brand with a hardworking team that works daily to provide our customers with the best possible experience. We now have over 100,000 satisfied customers who continue to shop with confidence.
Product performance can sometimes vary depending on individual expectations and usage, and we appreciate your honest feedback as it helps us improve. While alternative solutions such as replacements or goodwill offers are provided to assist customers, we understand that these may not always meet every expectation.
If you would like us to review your case further, our support team is available to help explore possible options in line with our policies.
You can reach our team at info@hikecare.co.uk, and we will be happy to assist you.
Sincerely,
The HikeCare UK Team
This is the second item I have bought…
This is the second item I have bought from Hikecareuk. Their sales process is easy to navigate and they have a wide selection of products on offer. The was very pleased with the first orthopaedic footwear I purchased. They are extremely comfortable, lightweight and hardwearing. I have no problem using this company again
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Thank you so much for your positive feedback!
Your satisfaction motivates us to improve every day.
Sincerely,
The HikeCare UK Team
Good kit Good service great prices and…
Good kit Good service great prices and fast delivery
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Thank you so much for your positive feedback!
Your satisfaction motivates us to improve every day.
Sincerely,
The HikeCare UK Team
Ecxellent service
Ecxellent service, high quality at very reasonable prices. Delivered and packaged in good order. Just need the energy to make the besy use now
4. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Thank you so much for your positive feedback!
Your satisfaction motivates us to improve every day.
Sincerely,
The HikeCare UK Team
Not many companies around with honesty…
Not many companies around with honesty as there policy but this is definitely one. Great value items and service
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Thank you so much for your positive feedback!
Your satisfaction motivates us to improve every day.
Sincerely,
The HikeCare UK Team
Heb 2 paar sneakers besteld na het…
Heb 2 paar sneakers besteld na het lezen van alle negatieve reviews toch wat bezorgd maar heb na 1 week mijn levering gekregen was zoals op foto zitten ook perfect dus heeel tevreden snap niet waarom zoveel mensen negatief reageren ik kan enkel sterk aanbevelen !
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Hikecare
Thank you so much for your positive feedback!
Your satisfaction motivates us to improve every day.
Sincerely,
The HikeCare UK Team
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