Highlandpolytunnels Bewertungen 

41
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

MINI POLYTUNNELS Prior to purchasing 4 x mini polytunnels, I phoned and asked advice which was freely given. There was an issue with delivery, delivery company had lost part of the order. My emai... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We were looking for a polytunnel for our garden, we are so glad we came across and decided to use Highland polytunnels. A superb business doing what they say they will do and our high expectations wer... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We love our poly tunnel! Throughout the process of selection, order and delivery Myles was on hand to answer questions. He responded promptly every time. Our only issue was with our order being split... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I bought a fruit cage from Highland Polytunnels and am extremely happy with it. It was well packed and arrived promptly, in good condition. Assembly was well explained (YouTube videos available f... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lieferant von Polyethylen- und Kunststoffplatten

Vom Unternehmen geschrieben

We supply and construct all sizes of polytunnels from garden to commercial tunnels throughout the UK with a first-class backup service. We also have construction teams to build and refurbishment all types of polytunnels.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

41 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4,8

Alle Bewertungen

(41)

8 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Courteous prompt and good advice…

Courteous prompt and good advice throughout the purchase of a polytunnel. Paid by bank transfer and tunnel delivered within 3 days. Courier very helpful and also courteous. He carried everything round to the garden at the back of the house. It was delivered over 2 days and the boxes of bits arrived when we were away and he placed them in our green- house. At this time of the year I did not expect such a quick delivery. Excellent service
Can thoroughly recommend.

16. Dezember 2021
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Antwort von Highlandpolytunnels

Hi David, Thank you for taking the time to leave us a review, Merry Christmas.

Bewertet mit 5 von 5 Sternen

Really helpful chat about what we…

Really helpful chat about what we required. Time given for delivery and construction was spot on. Polytunnel has withstood Storm Arwen 👍. Thank you to Myles, Andrew ,Will and Sam.

27. November 2021
Bewertung ohne vorherige Einladung
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Antwort von Highlandpolytunnels

Thank you for taking the time to leave us feedback.

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service, sales person knew exactly what I required after small discussion. The delivery time was also far above average

23. November 2021
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Antwort von Highlandpolytunnels

Thank you Ian for your kind feedback

Bewertet mit 5 von 5 Sternen

I am still disappointed that the…

I am still disappointed that the plastic comes folded because there is a sharp crease at both sides which ultimately becomes a weak point. Better to send in a roll to avoid creasing at all!

17. November 2021
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Antwort von Highlandpolytunnels

Ian, thank you for your feedback, The reason that the polyethene covers are folded, it keeps the package smaller and easier to handle. The cover we supplied you was 7m x 8m, to deliver a package 7m long (21ft) would cause a lot of problems for the delivery driver, we could not deliver using a standard delivery van. (we could not offer free delivery) Regarding the creases, these should disappear when the cover has been fitted as tight as possible and with a little help from the heat from the sun.
Suggestion: If you take some ''high res'' images and email us them we should be able see if the cover has been stretched enough. Thanks again.

Bewertet mit 4 von 5 Sternen

Service was very good, but some tightening up on instuction procedures required

Service was very good, for example;
1. My initial enquiry was dealt with efficiently and knowledgeably
2. The delivery driver spent time dropping off the componentry as close to my construction site as possibe
2. The customer support staff were responsive and very helpful during my self-build
3. The digital photos illustrating elements of construction were really helpful, albeit provided reactively when I called the customer support line
My recommended improvement areas are:
1. Maintain instruction guide currency with the the componentry dispatched - some of the instruction sheets I received related to obsolete componentry
2. Provide a more coherent set of instructions including the digital photos which appear to be under development.
3. Ensure that the correct componentry is dispatched first time - I received incorrect length end hoop-foundation diagonals which delayed my build schedule.

22. Oktober 2021
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Antwort von Highlandpolytunnels

Thank you Charles for taking the time to send us a review. We are currently updating the instructions etc. Due to Covid we have been short staffed from time to time which has had an impact in a few areas, the reason for the wrong diagonal braces being sent out was a software issue, which has now been sorted. We hope you have many years of enjoyment with you new polytunnel.

Bewertet mit 4 von 5 Sternen

Very quick at putting up the tunnel …

Very quick at putting up the tunnel skillfully ,friendly workman ,very pleased the closing system of door is very flimsy and needs persuading to close only fault.

21. Oktober 2021
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Antwort von Highlandpolytunnels

Hi Christina,
Thank you for the review, Regarding the door, as you live not too far from us I will personally pay you a visit to have a look at the door to see if there is anything we can do. I will call you before arriving.

Bewertet mit 5 von 5 Sternen

Our poly tunnel

We love our poly tunnel! Throughout the process of selection, order and delivery Myles was on hand to answer questions. He responded promptly every time. Our only issue was with our order being split by the delivery company so we had to wait ten days or so for the last box to arrive but we were comforted by the fact that Myles was chasing the agent regularly.

21. Oktober 2021
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Antwort von Highlandpolytunnels

Hi Morven thank you for your kind review, we do try our best to please our customers but sometimes the delivery company's mislay or completely loose packages which is out of our hands after we despatch the goods. Anyway, we are glad everything has been resolved. Happy Growing.

Bewertet mit 5 von 5 Sternen

Happy customer

The construction team arrived as arranged and quickly and efficiently got the job done.They checked everything was correct and ensured I was happy before leaving, They were polite, friendly and worked away in what was a wet and windy day. The polytunnel is sturdy and looks great,I am really happy with the service and the product.

2. Oktober 2021
Bewertung ohne vorherige Einladung
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Antwort von Highlandpolytunnels

Hi Jenny, thanks for the feedback. It's good that the construction team get some recognition for a change, they were glad for the cups of tea you kindly provided. Should you require anything else in the future please let us know. Thanks again 😁😁😁

Bewertet mit 5 von 5 Sternen

Exceptional service.

Exceptional service and very knowledgable. Products all arrived on time and even the erection team were spot on. Thank you Highland Polytunnels.

30. September 2021
Bewertung ohne vorherige Einladung
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Antwort von Highlandpolytunnels

Thank you Mr Pendreigh for your feedback, we are happy we could be of service to you and hope you have many hours of enjoyment in you new polytunnel.
I will pass your comments on to our construction team. Happy Growing 😁😁

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