Bad communication and lack of expertise I cannot overstate how frustrating and disappointing trying to work with Hero Packaging was. After almost 100 emails, we were left with an unusable, poor... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Bad communication and lack of expertise I cannot overstate how frustrating and disappointing trying to work with Hero Packaging was. After almost 100 emails, we were left with an unusable, poor... Mehr ansehen
Unternehmen hat geantwortet
Unfortunately their pink mailers are fragile and do not protect products at all. We used them for our jewelry business and we lost hundreds of dollars worth of stock when the packaging failed to do it... Mehr ansehen
Unternehmen hat geantwortet
I’m writing this review from the perspective of a consumer. Nothing makes me happier than receiving a package made from hero packaging. The branding, attention to detail and quality of the materials u... Mehr ansehen
My go-to packaging for my ecommerce business. My absolute fav product is their HEROSHEILD compostable bubble wrap in pink. It's so on brand for my biz, and it's soft and spongey. I love their ethos be... Mehr ansehen
We make Earth-saving, compostable, zero-waste packaging products that are also kinda cute. But don't let the cuteness fool you. Our company is serious about making a difference. We have learnt that recycling as a solution to the plastic problem is not enough. 90-95% of plastics and food scraps end up in landfill, and in that environment, they turn into methane which is a deadly enemy of our Planet. They also excrete micro-plastics into the environment. So, we decided to specialise in mailers that were home compostable, but also made from such materials that if they ended up in landfill, they would still break down with no waste.
Suite 176, Ground Floor/66 Talavera Rd, 2113, Macquarie Park, Australien
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My go-to packaging for my ecommerce business. My absolute fav product is their HEROSHEILD compostable bubble wrap in pink. It's so on brand for my biz, and it's soft and spongey. I love their ethos being behind sustainability, and they really do stock everything a business would need.
I love everything that Hero Packaging stands for - it aligns so well with my own business. And my customers love Hero bags too. Cheers Debbie @ ORA Fabulous Fibres
Love Hero packaging for providing me with a completely zero waste packaging solution. Works so well as I offer Green Tea in home compostable pouches. 100% zero waste! I like it!
I love the hero packs and have been using them for 3 years now and will continue to keep using them for my small business. I hope to be able to afford some customised mailers from Hero one day.
I’ve always loved heropacking their colours sizes and range of products is amazing! For someone who wants a better environment and less plastic waste these are amazing! I will always pick heropackaging!
I started selling on poshmark, mercari & eBay this year so I am kinda new to polymailers and such. I googled recycled polymailers and hero packaging was one of the first I seen so I clicked on it and I am so glad that I did. One of the best brands in shipping supplies that I’ve come across. I ordered the black ones and I LOVE them. Just all around a good company. The only downside to shopping with them is the shipping is outrageous, like I ordered 25 bags and they go by sizes so for 25 bags or small-medium was only $10 but shipping is a whole $14 more. But they are kinda worth it if you want my opinion.
I was searching for some eco friendly mailers and came across hero packaging. The pricing of the mailers are slightly higher than competitors, ok perhaps for being the first ones to sell compostable mailers? What I don’t understand is the excessive delivery fee. Almost 20 dollars to send within the same state for the same thing from another state would cost me half to a third of that? Either a massive error or profiteering? Please check it asap!
Which brings me to my next point, carbon offsetting, why would it be advertised as eco friendly if the price of offsetting the carbon emissions isn’t included in the pricing but as a seperate add on? It’s a choice of the customers to be eco rather than the responsibility of the business owners?
Mailers are ok but pricing needs clarification. Sample boxes are always out of stock.
Needs adjustments could possibly be better given new staff hires.
I have used Heropacks for my small business. They are durable and strong. They smell really like a caramel. After my first order, I kept ordering more and the customer service is great there, they reply on time and care about their customers, that what I felt. I believe there should be more businesses who should move to sustainable packaging instead of plastic packaging.
Bit disappointed to find out that nothing at all is made in AUS, but nowadays everyone advertises themselves as "Aussie companies" but are just selling 100% Chinese stuff from factories in unknown locations with no evidence of fair trade. Nothing special. Pretty overpriced & definitely a lot of green-washing going on... Compostable packaging does not tell customers not to recycle so it ends up ruining recyclables doing more harm than good which they are aware of but don't care. It's all about the eco label and the sweet price people are willing to pay. Highly doubt the company gives a crap about the environment even though they preach it all over Google ads and paid media, yet doesn't support any environmental issues with its proceeds. No evidence of offsetting their carbon. So, not HEROES lol but better than plastic packaging, far from the best eco friendly option.

Antwort von heropackaging.com.au
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.