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Heron Financial Bewertungen 

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TrustScore 5 von 5

5,0

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I've been working with Aidan recently on my remortgage, as he also helped me through the process of buying my home five years ago. I've had a great experience both then and now. I was told mortgage ra... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Aiden (Broom) has been my broker several times now and he always works hard to ensure I get the best offer possible. He knows how to help out when there are challenges and works in a calm and careful... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We've recently gone through our first remortgage through Heron & they have been very helpful throughout. Gary helped us explore the different options, and find the best broker for our situation.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was very happy with the professional services I received from Heron Financial for remortgaging my property. My mortgage advisor was very knowledgeable and was able to provide valuable information a... Mehr ansehen

Unternehmensdetails

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Über Heron Financial

Vom Unternehmen geschrieben

Fee-free mortgage brokers for the whole of the UK

Heron Financial is a fee-free, whole-of-market mortgage and protection broker based in the UK and certified B Corporation. Heron Financial specialises in mortgages for first-time buyers, self-employed clients, company directors, contractors, and borrowers with complex income such as commission, dividends, or variable earnings.

Our advice is fully fee-free. We manage the entire mortgage process from initial application through to completion, and continue to look after our clients beyond move-in, including future remortgages and protection reviews.

Heron Financial was founded in September 2011 by Matt Coulson. The aim was to build a digital-first mortgage broker that puts education at the heart of every client conversation. We help individuals and families make confident, well-informed decisions about their borrowing, their long-term financial wellbeing, and their environmental impact as a B Corp-certified business.

We specialise in complex cases. Our advisers regularly place mortgages for clients who have been declined by their bank or by other brokers, including self-employed applicants with one year of accounts, contractors paid on a day rate, company directors taking minimal salary plus dividends, and borrowers with variable or commission-based income. We have access to lenders across the high street, specialist, and private bank markets.

In 2026, Heron Financial was named a finalist in two categories at the British Bank Awards: Best Mortgage Broker and Best Ethical Financial Provider. Internally, we built Everglades, our own award-winning digital application system, to make the mortgage process faster and more transparent for clients. It is one of the reasons our clients tell us the process feels noticeably less stressful than going direct to a bank.

Our mission is simple: the right mortgage, without the stress.

If you'd like to find out what you could borrow based on your specific circumstances, use our mortgage calculator or get in touch for a free 15-minute consultation with an adviser.


Kontaktinformationen

5,0

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TrustScore 5 von 5

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Alle Bewertungen

(2.377)

259 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

I am a returning customer due to Josh…

I am a returning customer due to Josh Johnstone who has helped a great deal both times and has been excellent with communication/ customer service. We had Leona assist Josh this time and she also responded to our queries and kept us updated throughout the process. I have no doubt we will be returning customers again when we look to buy in the future. Thank-you for your help!

19. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Josh provided such excellent support and communication on both occasions you’ve used Heron Financial, and that Leona was also able to keep you well updated and respond to your queries throughout the process!

Bewertet mit 5 von 5 Sternen

Aidan and Leona were super helpful with…

Aidan and Leona were super helpful with any enquires and made the process very smooth.

2. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your kind review. We’re so pleased to hear Aidan and Leona were so helpful with your enquiries and helped make the process feel smooth throughout!

Bewertet mit 5 von 5 Sternen

Great support and advice from Team

Great support and advice from Dalia and Neve. Friendly, helpful and always available to answer any questions. Highly recommend - great team. Thank you!

6. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Dalia and Neve provided such friendly and helpful support throughout!

Bewertet mit 5 von 5 Sternen

First remortgage made easy

We recently used this broker company for our first remortgage, and we were very happy with the service received.

From start to finish, the team was incredibly responsive. Every question we had was answered quickly and clearly, which really helped remove any uncertainties we had along the way. As first-time remortgagers, we had a lot of queries, which were answered swiftly.

They were also very accommodating when it came to meetings and communication. Whether it was arranging calls around our schedule or responding promptly to emails, they made the entire process feel smooth and stress-free.

What stood out in particular was their organisation and teamwork. Even when our case manager was on holiday, a backup was assigned almost immediately, ensuring there were no delays and that we always had someone available to help.

Overall, the service was professional, efficient and supportive. We would highly recommend them.

1. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for such a thoughtful review. We’re so pleased to hear your first remortgage experience felt smooth and well supported. It means a great deal to know the team’s clear communication and organisation helped remove any uncertainty along the way!

Bewertet mit 5 von 5 Sternen

I’ve had a great experience working…

I’ve had a great experience working with Leona and Don at Heron Financial.

From the outset, they have been professional, responsive, and proactive throughout the entire mortgage process. Communication has been clear and timely, which has made the process feel much less stressful.

They kept me updated regularly, chased matters when needed, and ensured everything progressed smoothly through to offer. I’ve felt well supported throughout and confident that my application was being handled efficiently.

I would not hesitate to recommend Leona, Don, and the team at Heron Financial to anyone looking for reliable and knowledgeable mortgage advisors.

9. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Leona and Don provided such professional, responsive and proactive support throughout your mortgage journey!

Bewertet mit 5 von 5 Sternen

From start to finish Heron were…

From start to finish Heron were fantastic with us from the initial stages of us filling out our paperwork to then actually applying for our mortgage. Kane was there on the other end of the phone everytime we needed him. When he wasn’t available immediately he would always call back the next opportunity he could. As first time buyers who had no clue what was going on Kane put us at ease and no question was ever a stupid question he answered all promptly. Rachel took over during the underwriting stage and again was brilliant. Unfortunately we had difficulties with our initial potential lender (6 weeks at this stage into the application) but Kane’s quick thinking led us to apply with another lender. At this stage Zara took over and was equally as fantastic and 5 working days later we had our mortgage offer. The relief we had when Zara called me personally to congratulate us will always be a special moment. And to top it all off Heron are FREE!!! Amazing service that’s also free what more can you ask for. We were recommended to use Heron from family members and I will also be recommended them. Thank you Kane, Rachel and Zara.

14. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for such a lovely and detailed review. We’re so pleased to hear Kane, Rachel and Zara were able to support you so well throughout your first-time buyer journey, from the early paperwork through to receiving your mortgage offer!

Bewertet mit 5 von 5 Sternen

Kane and Zara

Kane and Zara were very professional and on top their game. They took their time to explain everything to us in simple language to make sure we make the best choice. They were always available to answer all our questions.

9. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Kane and Zara provided such professional and supportive guidance throughout!

Bewertet mit 5 von 5 Sternen

Would Recommend

I cannot recommend Heron enough if you're looking for a new mortgage - Don looked after us from start to finish and was so thorough in explaining the products and our options. He found us a better deal than we could find ourselves and made the process so easy and stress free.

6. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Don was able to support you and help make the process feel easy and stress free!

Bewertet mit 5 von 5 Sternen

Don Scott and colleagues were…

Don Scott and colleagues were incredibly helpful. They supported us and gave us the best possible advice. At no point did we feel that we were a commission based client. It was a fantastic service that benefited us positively.

1. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Don and the team were able to provide such helpful support and advice throughout!

Bewertet mit 5 von 5 Sternen

First class service from Heron Financial

First class service from Dalia, Zara and the team. They were all super efficient and responded to all my emails and calls really quickly. We had no issues with any of the paper work thanks to them, the process was much less stressful thanks to them. I would definitely recommend Heron!

29. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Dalia, Zara and the team provided such efficient support throughout and helped make the process feel much less stressful!

Bewertet mit 5 von 5 Sternen

Me and my partner purchased our first…

Me and my partner purchased our first home last year using the services of Heron, in particular Don & Vinal.

Highly recommend to anyone going through the house buying process as they take a big weight off your shoulders

31. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Don and Vinal were able to support you and your partner through your first home purchase and help make the house buying process feel that much easier!

Bewertet mit 5 von 5 Sternen

Don was able to guide me and my partner…

Don was able to guide me and my partner through the process of buying our first home. Can’t thank him enough.

31. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Don was able to guide you and your partner through your first home purchase and make the process feel well supported throughout!

Bewertet mit 5 von 5 Sternen

Writing this review as a follow up to…

Writing this review as a follow up to my previous experience with Don at Heron Financial. We have used Heron twice both for a Remortgage and a new purchase.

Each time, we were never left in the dark with how the process was going. When the property we were buying fell through, we were able to move the process over to a new house without any issues.

Thanks again to Don and all the team at Heron

31. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for taking the time to leave this follow-up review. We’re so pleased to hear Don and the team were able to support you through both your remortgage and your new purchase, while keeping you fully informed throughout!

Bewertet mit 5 von 5 Sternen

Joshua and Heron Financial very much recommended from my experience

Joshua at Heron Financial has been helping me remortgage, having had a good experience with Aimee 5 years ago. This time around, as before, I've found the service very efficient and would recommend them.

I am pleased with the product they recommended. Joshua has been attentive to my every question, and of course, it is a no fee service.

29. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Joshua was able to support you with your remortgage and provide the same efficient service you experienced previously with Aimee!

Bewertet mit 5 von 5 Sternen

Josh has very helpful with our initial…

Josh has very helpful with our initial mortgage and remortgage. Regularly checking the market to get us the best rate and talk us through the process.

13. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Josh has been able to support you with both your initial mortgage and your remortgage!

Bewertet mit 5 von 5 Sternen

Professional and efficient

Aiden was personably, professional and efficient. Cut through complexity and made everything easy for us,

1. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Aidan provided such personable, professional and efficient support throughout!

Bewertet mit 5 von 5 Sternen

Very professional service

Very professional service providing targeted and accurate financial advice.

29. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your kind review. We’re so pleased to hear you found the service professional and the financial advice clear!

Bewertet mit 5 von 5 Sternen

Aidan and Leona recently helped us with…

Aidan and Leona recently helped us with the remortgage process as our current mortgage deal was reaching the end of a five year deal. They went through all the information in detail before presenting us with different options. They prioritised looking at a deal which fitted with our needs/wants such as duration and cost and making sure the product was affordable for us. Once they confirmed the best deal available the application was submitted swiftly with an offer coming back within 24 hours. They made the process easy and seamless. Thank you so much for being so professional and helpful in what can be a stressful process. Highly recommend the team at Heron!

12. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for such a lovely review. We’re so pleased to hear Aidan and Leona were able to support you so well as your five-year mortgage deal came to an end, taking the time to explain everything clearly and present options that suited your needs!

Bewertet mit 5 von 5 Sternen

I always use this company

I always use this company. such useful service with brilliant people.

28. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your continued trust and support. We’re so pleased to hear you always choose Heron Financial!

Bewertet mit 5 von 5 Sternen

We've had a brilliant experience with…

We've had a brilliant experience with Heron Financial in dealing with our re-mortgage. We had a slightly bumpy initial route to our first mortgage with another mortgage broker and this has been so easy in comparison! Really knowledgeable and super helpful, Aidan and Leona have been communicative and informative every step of the way - we've actually enjoyed the process this time round! Would highly recommend!

28. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Heron Financial

Thank you for your lovely review. We’re so pleased to hear Aidan and Leona were able to make your remortgage experience feel so much easier and more positive this time around!

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