My wife and I have been using Hello Fresh for 3 meals a week since the next door neighbour gave us a free box voucher in 2020 during the lockdown. We have enjoyed the tasty meals and variety of choice... Mehr ansehen
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Das sagen Bewerter
We have noticed recently the quality & quantity of the produce has improved greatly. Credits on poor quality items have always been easy to get but it was a bit of a hassle to do it regularly. We only... Mehr ansehen
Unternehmen hat geantwortet
Good all round! We have enjoyed the change from another foodbox. Costs are similar but we have really enjoyed the meals. There is a huge variety each week and I like the options to upgrade certain... Mehr ansehen
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Overall I'm happy with service, we recently tried another brand. Then switched back. My only disappointment would be my last order was delivered after 8pm at night. With no textes or email of expe... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.
Kontaktinformationen
Neuseeland
- hellofresh.co.nz
4,0
Gut
14.808 Bewertungen
Bittet Kunden um Bewertungen
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I have the box for 4 people but there…
I have the box for 4 people but there are only 3 of us. Some proteins just arent big enough. The buns felt stale and crumbled. The buns are a perfect size though. Flavors are lovely
24. Februar 2026
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We're delighted to hear that our boxes are working for your household!
We're so sorry to hear that there have been a few hiccups with some of the ingredients you've received. As a service centred around convenience, this really undermines that benefit and we're so sorry to have not lived up to our promise. If this ever happens, it is important that this gets reported so we can look into what went wrong and take the appropriate action to make sure it doesn't happen again. Most importantly, we'll always make sure you're not out of pocket for an ingredient that wasn't up to our usual, high standard. If this happens again, please reach out to us and we'll be happy to get it reported and sorted!
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren💚
Good choice of meals
18. Februar 2026
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Daren💚
We are really enjoying the flexibility…
We are really enjoying the flexibility of HelloFresh, it’s great being able to change the amount of meals from one week to the next depending what we have on as a family. Also love the amount of recipes to choose from each week! Makes it easier for us not to think about what to make each week. Slightly unfortunate that you can’t choose your billing day as the current day doesn’t always work well for our family - would love this to be an option one day
28. Januar 2026
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We're over the moon to hear that you're enjoying being part of the #FreshFam!
We'd love to hear what we can do better and how we can turn your HelloFresh journey into a 5 star experience! After all, you're what we're here for and the greatest way we can improve is through your feedback. ⭐🍽️
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Daren💚
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We are delighted to hear that you have been enjoying your meals!
Thank you for your feedback! We love to hear what we can do better and how we can turn your HelloFresh journey into a 5-star experience! After all, you're what we're here for and the greatest way we can improve is by listening to our Customers. ⭐🍽️
If you ever need a hand with your account or have any questions or feedback you can reach our awesome Customer Care team here:
Phone - (09) 886 9589
Live chat - hellofresh.co.nz
Facebook DM - http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Elise 💚
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Worth it
The boxes are super high quality. The produce is nice and fresh. I am blown away by the meat quality.
20. Februar 2026
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Easy
Easy, got my daughters cooking too.Yummy meals. Only criticism we have received hard avocado and pears, that we could not eat until the week after... otherwise great and happy
28. Januar 2026
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Great food and meals
All ingredients have been fresh and meal options are great. Pricing while on special makes sense for our household.
3. Februar 2026
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
I enjoy the little extras like sauces…
I enjoy the little extras like sauces and spices. Makes it easy. I really liked the ziplock bags that came last week. I recycle those.
The lamb dinner had a very small piece of lamb. I guess I was brought up on a farm and well used to bigger portions.
17. Februar 2026
Antwort von HelloFresh New Zealand
Thank you so much for your review, Katherine! ⭐
We are delighted to hear that our boxes are working for your household!
We're so sorry to hear that you haven't been finding the portion sizes quite fill you up. At HelloFresh we have a wholefoods and holistic approach to nutrition. Our menus are created with the customer in mind to ensure you have a variety of meals to choose from every week. Each menu is crafted with both light and more indulgent dishes for you to choose from e.g. a higher kJ burger or crumbed chicken is always balanced with a lower kJ stir-fry or salad. We offer meal swap, so you're more in control of the recipes you select for you and your family. The Culinary team are the perfect combination of chefs, dietitians and nutritionists who ensure recipes are balanced with carbohydrate, protein and vegetables. The quantity of meat or seafood provided depends on the cut and is always in line with New Zealandn Dietary Guidelines.
That said, if you ever have any feedback about your dinners, you can always leave comments when you rate each recipe - that goes straight to our Culinary Team and Recipe Developers so they can tweak the recipes to make sure they are doing the best for our customers moving forwards.
And of course, if you ever spot something wrong you can always reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka💚
Nice food but portion size not…
Nice food but portion size not accurate. Tried box for 6 and far too much - so much wastage.
28. Januar 2026
Antwort von HelloFresh New Zealand
Hi,
Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Ricka
Customer Resolution Specialist
HelloFresh
Hello Fresh has brightened up flavour &…
Hello Fresh has brightened up flavour & colour on my plates.Delivery was prompt. However being the only mouth at my table it isn't so wonderful eating 2 meals consecutively the same twice a week. I haven't bought fresh garlic cloves since signing up a month ago & I've always got cos lettuce in fridge for a sandwich. One disappointment has been avocado that aren't ripe to eat for few says after arrival so waiting to enjoy that meal selection. Over all Hello Fresh takes effort out of time planning & shopping for meals so thank you.
8. Februar 2026
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We're delighted to hear that our boxes are working for your household!
We're so sorry to hear that there have been a few hiccups with some of the ingredients you've received. As a service centred around convenience, this really undermines that benefit and we're so sorry to have not lived up to our promise. If this ever happens, it is important that this gets reported so we can look into what went wrong and take the appropriate action to make sure it doesn't happen again. Most importantly, we'll always make sure you're not out of pocket for an ingredient that wasn't up to our usual, high standard. If this happens again, please reach out to us and we'll be happy to get it reported and sorted!
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka 💚
So far great meals
24. Februar 2026
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Navigating website
The food choices are great. Enjoyed receiving these but when I opted to skip 3 weeks the meals kept coming. Because of this I cancelled my subscription. It was difficult to navigate website to cancel.
3. Februar 2026
Antwort von HelloFresh New Zealand
Hi Jane,
Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Ricka
Customer Resolution Specialist
HelloFresh
Potatoes not up to par.
All the potatoes we have received in our meals for making chips and other dishes have not been the correct type to be able to make decent quality chips etc. Very "watery"!
3. Februar 2026
Antwort von HelloFresh New Zealand
Hi Scott,
Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Ricka
Customer Resolution Specialist
HelloFresh
My husband and I enjoy dinner again
My husband and I love hello fresh. The meals are fabulous. The app is easy to use and you can pause the subscription whenever you want. The kids (sometimes) enjoy the meals also. Super convenient way for us to enjoy dinner time again rather than hate it.
11. November 2025
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Stop annoying me with these surveys.
3. Februar 2026
Antwort von HelloFresh New Zealand
Hi Wiki,
Thank you so much for your review and for giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Ricka
Customer Resolution Specialist
HelloFresh
Antwort von HelloFresh New Zealand
Thank you so much for the five stars! ⭐
We're delighted to hear that our boxes are working for your household!
If you have any questions or feedback, we're available 24/7 and are happy to help! 😊
You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
Veggies could be a little bit fresher.
Veggies could be a little bit fresher.
Avocados are always too hard.
Love the convenience how it’s all in one bag.
17. Februar 2026
Antwort von HelloFresh New Zealand
Thank you so much for your review! ⭐
We're delighted to hear that our boxes are working for your household!
We're so sorry to hear that there have been a few hiccups with some of the ingredients you've received. As a service centred around convenience, this really undermines that benefit and we're so sorry to have not lived up to our promise. If this ever happens, it is important that this gets reported so we can look into what went wrong and take the appropriate action to make sure it doesn't happen again. Most importantly, we'll always make sure you're not out of pocket for an ingredient that wasn't up to our usual, high standard. If this happens again, please reach out to us and we'll be happy to get it reported and sorted!
You can reach our awesome Customer Care Team via:
📞 Phone: (09) 886 9589
💻 Live chat: hellofresh.co.nz
💬 Facebook DM: http://fb.com/msg/hellofreshnz
Happy cooking! 😊
- Ricka 💚
A large selection of tasty meals
A large selection of meals which are invariably very tasty. Over several years we're hardly ever disappointed.
21. Oktober 2025
Antwort von HelloFresh New Zealand
Thank you so much for your five star review! ⭐
It's great to hear that our convenient recipes are making those 'what's for dinner?' decisions a breeze. 🙌
If you ever need a hand with your account or deliveries, we're available 24 hours a day, 7 days a week and are happy to help! 😊
You can reach out via the 'Contact Us' section of your online account, or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
DELICIOUSNESS
Takes the hassle out of meal time!
Preparation for is all done!
Easy recipes that are easy to follow!
Healthy options! Low carb!!
Reasonable price serving per plate! Low cost options!
Deliciousness!!
24. Oktober 2025
Antwort von HelloFresh New Zealand
Thank you so much for your five star review! ⭐
It's great to hear that our convenient recipes are making those 'what's for dinner?' decisions a breeze. 🙌
If you ever need a hand with your account or deliveries, we're available 24 hours a day, 7 days a week and are happy to help! 😊
You can reach out via the 'Contact Us' section of your online account, or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬
Happy cooking! 😊
- Ricka 💚
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