Heirloom London Bewertungen 

61
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Wonderful experience with Ruth. My partner had his late mother’s engagement ring and wedding ring in a box under his bed so I decided to remodel them into a ring that he could wear every day. Ruth wor... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was referred to Heirloom London by a colleague, who knew Ruth through a friend of a friend. At this time I was planning to propose to my (now) fiancée! Not knowing where to start, other than trawl... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The team came recommended by a shared friend. While I did a ton of research beforehand and during, nothing beats talking to an expert who loves their craft. Ruth couldn't have been more helpful and in... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From start to finish Ruth was warm, friendly, and hugely knowledgable about jewellery! She listened to exactly what I wanted, offering advice and suggestions throughout. My experience with Heirloom... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Juweliergeschäft

Informationen, die aus verschiedenen externen Quellen stammen

At Heirloom London we combine the convenience of a concierge service, with the quality of a Bond Street store, and the buying advantages of industry insiders. Please note that we have moved to Reviews.co.uk for later reviews so check us out there!


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

61 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(61)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Bobby Dazzler!

I have had the most wonderful service from Ruth at Heirloom in purchasing an engagement ring for my partner Rosie.

I was put in touch with Ruth through a mutual friend, and we began with an initial phone conversation, during which I outlined roughly what I was envisaging.

Ruth was easy to chat to, and within a day had sent me a very professional presentation summarising our discussion and making design and diamond suggestions based on my vision. I was impressed to see Ruth had got it absolutely spot on, and had understood what I was imagining exactly. Ruth was also incredibly discrete and we carried out communications in my preferred way (email with a coded subject heading!) so as not to raise suspicions from my partner!

We arranged a meeting in which Ruth brought some stones and mounts for me to examine and she was very informative. I made my selection and the finished ring was hand delivered 2 weeks later, with options to engrave and customise in every detail. It was truly stunning- far beyond what I thought my budget could get me, and with such a personal service too... I was blown away- and so was Rosie when she saw it.
I had imagined that an exclusive service like this would carry an exclusive price tag- but it need not. The ring I purchased is unique, has a story, and would have cost about 50 percent more from the high street for something even remotely similar.

Thank you Ruth and the Heirloom team!
I already have male friends quietly asking me for Ruth's number so they can get her to design and make their special gifts too.
I would recommend Heirloom without reservation. 5/5!

2. November 2015
Bewertung ohne vorherige Einladung
Heirloom London-Logo

Antwort von Heirloom London

Thank you very much Andy, and you can be very proud of your diamond selection skills! Really pleased it all went so well.

Bewertet mit 5 von 5 Sternen

simply great!

When you're faced with the problem of finding a right diamond ring that your girl-friend will like, and there are too many options in the market and you can't be 100% sure what you're getting, look no further and contact Heirloom London.
It's been great having Ruth's help in my search. Ruth first met us to understand what we liked and then brought us number of options and advise us on what to go for.
I'm extremely pleased how the whole process was simplified for us and we got a beautiful ring at the end at a great price!
I highly recommend anyone looking for rings or any jewelry for that matter to speak to Ruth. She's very personable and professional.

2. November 2015
Bewertung ohne vorherige Einladung
Heirloom London-Logo

Antwort von Heirloom London

Thank you Riz, it was a pleasure to help and your now fiancee!

Bewertet mit 5 von 5 Sternen

Very professional, knowledgeable and imaginative.

Ruth totally grasped what I wanted as a wedding ring from the on-set.
She came up with workable variations of my ideas, pointing out the shortfalls and positive aspects of each idea I came up with.
Her final design arrived and was absolutely perfect.
I'd recommend Heirloom London to anyone looking for bespoke Jewellery at great prices.

21. Oktober 2015
Bewertung ohne vorherige Einladung
Heirloom London-Logo

Antwort von Heirloom London

Thanks very much James, we're really proud of your finished wedding ring - it is a great inspiration now!

Bewertet mit 5 von 5 Sternen

Perfect Sophisticated Glam!

Ruth did a fab job in the sourcing and the design of my pearl and platinum earrings. I know they are special as I often get asked about them.

The husband was in safe hands with Ruth's guidance and wealth of knowledge. He was happy he made the right choice and I am over the moon with such a beautiful birthday present.

26. August 2015
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Engagement ring

I recently asked Ruth to help me choose an engagement ring for a surprise proposal. She could not have been more professional in helping me, a typical clueless bloke, choose. We are both so happy with the result. I can't recommend her highly enough. She made the process completely stress free. If you are thinking of proposing speak to Ruth first!

23. August 2015
Bewertung ohne vorherige Einladung
Heirloom London-Logo

Antwort von Heirloom London

Mike, thank you so much for your lovely review. Really glad you are both happy, it was an absolute pleasure helping you!

Bewertet mit 5 von 5 Sternen

Fantastic service with a gorgeous collection of rings

Ruth and Heirloom London are fantastic. Knowing very little about diamond rings and having looked at so many variations of engagement and wedding rings it was a relief to meet an expert like Ruth. Not only did she take the time to meet me on numerous occasions to go through ideas but listened to what I was looking for, getting to know me and my style. The end result is I have a gorgeous diamond ring which is still sparkling away and a unique wedding band to go with it, I constantly receive compliments on them and only have Ruth to thank.

7. Juli 2015
Bewertung ohne vorherige Einladung
Heirloom London-Logo

Antwort von Heirloom London

Hi Jas. It was an absolute pleasure, you chose the perfect design for your style, and we are very proud of the diamond we found for your ring as well!

Bewertet mit 5 von 5 Sternen

The best bespoke jewellery design service on the market.

I am not an expert when it comes to jewellery and I really needed the expertise and support from someone that could help me. Ruth from Heirloom London is extraordinary, her advice and fun approach made the whole experience easy and memorable. She is a treasure that helps you create the perfect "Yes please". Great job!!

23. Juni 2015
Bewertung ohne vorherige Einladung
Heirloom London-Logo

Antwort von Heirloom London

Thank you very much Sanj - you choose an awesome diamond and setting - you can be proud!

Bewertet mit 5 von 5 Sternen

Quality Service

My fiancée discovered Heirloom London and I first met Ruth when I went to choose my wedding ring. As a man I thought this would be easy, but I spent two hours dithering and asking annoying questions. She entertained them all, gave sound advice and got one made up for me in Fairtrade gold.

My fiancée's wedding and engagement rings are exactly what she wanted. Not too showy but definitely classy. Again, Ruth understood what we were after perfectly.

The cost is a good chunk less than the high street. We're not exactly minted, but scraped together enough for a sparkly diamond that inspires jealousy (which is apparently an important quality in an engagement ring).

Ruth was flexible about meeting and kept us up to date with regular emails after the order was placed. Full marks for customer service.

17. Juni 2015
Bewertung ohne vorherige Einladung
Heirloom London-Logo

Antwort von Heirloom London

Thanks Andy, glad we were able to find you exactly what you wanted. Good luck with the wedding!

Bewertet mit 5 von 5 Sternen

One very successful Christmas present

OK, I am hopeless at buying jewellery for my wife. Some of the things I think look great, she also thinks look great. But then there's the things she things just look OK, and the things that she things she thinks look dreadful. And when she and I are having that conversation, that means I have made an expensive mistake. Ruth at Heirloom is brilliant because she has great taste, but she also takes time to understand quite what is likely to work and what isn't, and she has great contacts amongst designers such that she has a really wide range of products to offer.

And if she gets it wrong, at least it isn't my fault!

16. Juni 2015
Bewertung ohne vorherige Einladung
Heirloom London-Logo

Antwort von Heirloom London

Many thanks Joe - relieved we got it right then!

Bewertet mit 5 von 5 Sternen

Excellent advice and a great result

Ruth helped us transform an existing piece into something personal and stylish. She came up with helpful ideas and had great contacts to enable us to obtain the right designer, and made the process very easy thoughout.

14. Juni 2015
Bewertung ohne vorherige Einladung
Heirloom London-Logo

Antwort von Heirloom London

Thank you very much Sally - we were really pleased to help make a special piece even more special for you to enjoy.

Bewertet mit 5 von 5 Sternen

Serious quality!

Ruth at Heirloom London had already brilliantly consulted my now husband and I to help design and source my engagement ring. So it was only natural to return to her when deciding on our wedding bands. Yet again, Ruth's knowledge, experience and professionalism shone through. Her advice was invaluable. I am absolutely delighted with my 'vintagesque', sparkly wedding band which sits perfectly alongside the simplicity of my stunning engagement ring. If you want something created and delivered with care, attention to detail and serious quality, get in touch with Ruth to create your very own special heirloom!

11. Juni 2015
Bewertung ohne vorherige Einladung
Heirloom London-Logo

Antwort von Heirloom London

Thanks so much Georgette - absolute pleasure and thank you for sharing the wedding pics as well! We feel very proud to have been involved.

Bewertet mit 5 von 5 Sternen

Could not recommend highly enough! Great Experience - Thank You

I was referred to Heirloom London by a colleague, who knew Ruth through a friend of a friend. At this time I was planning to propose to my (now) fiancée! Not knowing where to start, other than trawling Bond St or Hatton Garden (not recommended) I wanted to find a personal, high quality engagement ring.
Ruth is an incredibly trust worthy and professional concierge partner to help you design/craft your ideal piece of jewellery. The journey we went through was stress free, flexible and produced an amazing ring.
I can't recommend Ruth and Heirloom London enough! Great Experience - Thank You

11. Juni 2015
Bewertung ohne vorherige Einladung
Heirloom London-Logo

Antwort von Heirloom London

Thank you very much Elliot, it was such a pleasure and the HL team were so excited about the amazing diamond you chose - we couldn't wait to see it mounted!

Bewertet mit 5 von 5 Sternen

A wonderful service - highly recommended

All wedding rings are not created equal. Well, that’s what I learnt when it came to having to buy one. I had no idea how complicated buying a simple wedding band could be. In order to fit with my engagement ring and suit my size and shape of hand, it had to be the right width, depth and ‘profile’. However, a quick call to Ruth, and a couple of photographs of my engagement ring later and she knew exactly what I would need. Her knowledge was fantastic, service superb and she filled me with such confidence that I knew I had made the right decision to involve her. Within an incredibly short time after our initial chat, our wedding bands arrived. True to her word, they were perfect! If you are reading this, wondering whether to ask for Ruth’s advice, well I can only say….do it!!

10. Juni 2015
Bewertung ohne vorherige Einladung
Heirloom London-Logo

Antwort von Heirloom London

Thank you very much for such a lovely recommendation Amanda - we really enjoyed helping you!

Bewertet mit 5 von 5 Sternen

Perfect

Ruth was fantastic from the first phone call, genuinely wanted to help to find the perfect engagement ring.

I wanted the proposal to be a surprise and Ruth assisted me at every stage with numerous meetings and guided me through the decision making process. The end result was a "yes" and a perfect ring that no one, least of all my fiancé, could believe I had chosen. Overall I feel I got good value for money as well so was very pleased. Thank you Ruth!

10. Juni 2015
Bewertung ohne vorherige Einladung
Heirloom London-Logo

Antwort von Heirloom London

Thank you Dave, it was a pleasure to help you and we really enjoyed hearing about your engagement plans which MI5 would have been impressed by! There was no way she could have said no!

Bewertet mit 5 von 5 Sternen

One stop shop for my jewelry needs

I've used Heirloom on multiple occasions now over several years and have already unreservedly recommended Ruth's services to others. Ruth spends valuable time up front understanding exact requirements, and can take a burgeoning idea through the conceptual stage to come up with a number of options inclusive of budget, design, stone type, quality and fit with individual taste. Additionally, the uniqueness of the pieces that Ruth is able to source are what make Heirloom particularly attractive. Being able to recount a certain knowledge and story behind each piece means that the gift is ultimately much more appreciated and meaningful. Just ask my wife.

I have personally used Heirloom for my wife's engagement and wedding rings, as well as custom built pieces created with our children in mind. In every sense of the word, heirlooms.

10. Juni 2015
Bewertung ohne vorherige Einladung
Heirloom London-Logo

Antwort von Heirloom London

Thank you very much Justin, we really appreciate your loyalty and the beautiful pieces of jewellery we've been able to curate for you.

Bewertet mit 5 von 5 Sternen

Brilliant service, wonderful result

Ruth was fantastic, very patient and delivered a great outcome.

10. Juni 2015
Bewertung ohne vorherige Einladung
Heirloom London-Logo

Antwort von Heirloom London

Thanks Ben, it was a pleasure working with you, and we are very proud of your ring as well - you chose magnificently.

Bewertet mit 5 von 5 Sternen

Great Customer Service Experience

Heirloom were great. They fitted in with my diary in terms of telephone discussions and consultations. They were very helpful in terms of discussing options and ideas, so that when I finally made a decision I knew it was the right decision. And of course the they passed the final test with flying colours - my wife loved her new earings. I am please to see that she still wears them and they haven't disappeared into that rarely opened box where some of my earlier - not so successful - attempts at birthday presents have ended up.

9. Juni 2015
Bewertung ohne vorherige Einladung
Heirloom London-Logo

Antwort von Heirloom London

Was a pleasure to help you, and so pleased that your gift is so loved - as it should be!

Bewertet mit 5 von 5 Sternen

Guidance that you can trust

I've never worn jewellery and so know nothing about it. Suffice to say, when I needed to get a engagement ring and wanted to get something special, I was completely out of my depth. I still wanted to get quality at the same time as value. A friend recommended Heirloom. Ruth walks you through the buying process from the design of the ring, the type of diamond, and the cost of everything. Plus, she really cares about making a quality ring. In the end I got a great ring that my 'now wife' loves.

9. Juni 2015
Bewertung ohne vorherige Einladung
Heirloom London-Logo

Antwort von Heirloom London

Thanks for your review David - you chose brilliantly and your design choice is now one of our favourites.

Bewertet mit 5 von 5 Sternen

The perfect wedding rings with none of the hassle

Choosing our wedding rings was one of the last things left for us to do. Convinced we just wanted something simple, we headed to a few shops and quickly realised we didn't know what we were looking for and didn't really like anything we saw. A friend recommended Ruth to us and the moment we sat down with her and talked through the options with her, we knew this was the way forward. She gave my husband (a jewellery first-timer) all the hand holding he needed and gave me several options to choose from that would look good with my engagement ring. I'm so happy with my wedding ring, it's perfect.

9. Juni 2015
Bewertung ohne vorherige Einladung
Heirloom London-Logo

Antwort von Heirloom London

Its a shame we can't give our customers five stars, as it was a pleasure working with you from start to finish!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr