Really nice hamper, nice design & plenty of room includes really nice glasses cutlery bottle opener glasses etc really impressed packed & presented well. Really fast delivery & updates cannot wait t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered a hamper as a Christmas present for my parents, the hamper arrived, presented beautifully. Unfortunately, although everything was well packaged, it was damaged in transit. I sent an email... Mehr ansehen
Unternehmen hat geantwortet
Delighted with every aspect of this hamper ! Starting with a quality wicker basket with belt straps & the contents inside protected by plenty of straw, wonderful packing & presentation. Whoeve... Mehr ansehen
Unternehmen hat geantwortet
Beautiful product ranges to choose from the North East of England from independent producers. We purchased the picnic basket for a friends wedding, which was beautifully presented and went down a trea... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Heather and Bale design and create luxury gift hampers using products sourced from local independent artisan food and drink producers.
Kontaktinformationen
Studley Drive, NE65 9JT, Northumberland, Vereinigtes Königreich
- 01670 719 320
- hello@heatherandbale.co.uk
- heatherandbale.co.uk
4,9
Hervorragend
106 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lovely product and speedy delivery
Lovely product and speedy delivery. Would recommend
3. September 2023
Antwort von Heather & Bale
Hi Harvey. Thanks for the review, much appreciated!
They went above and beyond to deliver a…
They went above and beyond to deliver a gift to a friend and customer service was amazing! Would highly recommend
25. August 2023
Bewertung ohne vorherige Einladung
Antwort von Heather & Bale
Hi Samantha. Thank you so much for taking the time to leave a review. We're so pleased we could help get your gift to the recipient on time. Best wishes, Laura
It was a gift and the person was over…
It was a gift and the person was over the moon with it and cannot believe the quality of the goods that were inside
13. August 2023
Antwort von Heather & Bale
Hi Finlay. Thank you for your lovely feedback. We're so pleased your recipient loved their gift! :)
Heather and Bale precisely what I was…
Heather and Bale precisely what I was looking for and got it to me in two days
12. August 2023
Antwort von Heather & Bale
Hi Jan - thanks for a great review, much appreciated!
Great product options and quick…
Great product options and quick delivery. My client's loved the hampers I sent!
24. Juli 2023
Antwort von Heather & Bale
Hi James, we're so pleased your clients loved their thoughtful gifts. Thank you for your review!
Antwort von Heather & Bale
Hi Andrew, thanks so much for your feedback.
Great personal service
Great personal service. Always pulls out the stops to get the job done.
27. Juni 2023
Antwort von Heather & Bale
Hi Chris - Thanks for the review. It's so lovely when our commitment to service is recognised! :)
Quality Products
Prompt delivery, superb products,quality packaging,will definitely use again
17. Mai 2023
Antwort von Heather & Bale
Hi Ian. Thank you for your kind comments.
Lovely hamper
Gift for brothers 50th who is a foodie. He was very happy!
Delivered on the day it was supposed to be.
So all round, good experience.
11. Mai 2023
Overall it was good
Overall it was good, but it wasn't packed like the images. It was just a box without any bow or so. But was okay
30. April 2023
Antwort von Heather & Bale
Hi Sheza.
Thank you so much for taking the time to leave a review, we appreciate you bringing this to our attention. We have recently upgraded our wine boxes to branded wooden wine boxes. As an attempt to always improve our sustainability efforts, we are trying to remove packaging that can't be recycled wherever possible. Unfortunately, this means that we have had to reduce our ribbon usage where we can.
I'm so sorry that the expectation we set did not match the product you received. We are currently reshooting our wine boxes to include an updated finished image which we hope to complete as soon as possible. Following your feedback, we have updated each of the product descriptions to make this as clear as possible. I hope the wine was thoroughly enjoyed - If there's anything else at all I can help you with, please feel free to contact me directly at laura@heatherandbale.co.uk.
Best wishes,
Laura
Attention to detail
Attention to detail, they double checked the delivery address with me. Thank you.
19. April 2023
Antwort von Heather & Bale
Hi Denise,
Thanks so much for leaving a great review. I'm pleased we managed to get the gift to the correct address for you, we always think it's best to check any discrepancies. We would hate for a gift to go to the wrong address or be delayed and miss a special occasion.
Best wishes,
Laura
Antwort von Heather & Bale
Hi Lynn,
Thank you for leaving a review. We're so pleased your hamper was well received.
Best wishes,
Laura
Excellent Quality
Delighted with every aspect of this hamper ! Starting with a quality wicker basket with belt straps & the contents inside protected by plenty of straw, wonderful packing & presentation.
Whoever brought this this hamper together needs to be acknowledged, the 10 year old Talisker, fudge, cheeses, crackers to the bar of chocolate, rich fruit & nut cake to the jar of whisky & cola humbugs all perfectly compliment each other.
Another nice inclusion was the quality gift card & message. All round it’s a fantastic gift & I would highly recommend it to anyone, you won’t be disappointed!
Thank you.
1. Februar 2023
Antwort von Heather & Bale
Hi Karin. Thank you so much for taking the time to send such a detailed review. I have shared with the team and we are all over the moon with your feedback. It's such a great feeling for us all to know that one of our hampers has been enjoyed and the attention to detail is understood and appreciated.
Thank you again!
Laura - H&B
A perfect present!…
I ordered the present for my daughter-in-law; it was delivered on time and she was thrilled with it!
6. Februar 2023
Antwort von Heather & Bale
Hi Rita,
Thank you for the review, we're so pleased your daughter enjoyed her gift!
Best wishes,
Laura
Antwort von Heather & Bale
Hi Susan, thank you for taking the time to leave a review. We really appreciate it :)
Luxury Vegan Hamper
I ordered a luxury vegan hamper as a wedding gift. The couple were thrilled with both the contents and the hamper itself. It was packed beautifully and all eco friendly. A resounding success. Thank you.
18. Januar 2023
Antwort von Heather & Bale
We're over the moon that your gift was well received by the your recipient. Thank you also for noticing the efforts that we go to, to make our hampers more sustainable!
Antwort von Heather & Bale
Hi Jo, thank you for taking the time to leave a review. We're so pleased that you were happy with the products and service your received.
Delicious cheeses
Delicious cheeses. Always well received gift baskets. Small local business delivering great quality goods. Customer service is prompt and efficient. Have used many times and will again and again. Can’t recommend enough.
5. Januar 2023
Antwort von Heather & Bale
Thank you so much for taking the time to leave a review, it really means a lot to the team! We're so pleased we could help.
Antwort von Heather & Bale
Hi Sarah! Thank you for your review, we really appreciate it :)
cheese and wine hampers
I gave cheese and wine hampers to family as gifts. They were thrilled with them. Excellent quality lovely packaging. Great gifts 🎁
16. Dezember 2022
Antwort von Heather & Bale
Hi Deborah. Thank you for the excellent review, we're so pleased that your family loved their gifts!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.