My order was delivered by a 2nd party mail service & was lost. Delivered to the wrong address. It was upsetting but the healthletic customer service walked me through the process to find it. Since it... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
There was an unfortunate delay in processing my order, but April reached out, offered me personal assistance, and made sure my order was filled within the next week. Thank you, April, for keeping you... Mehr ansehen
DONT BUY FROM HERE, SCAMMERS !!!!!!! Order never arrived. They answer my emails until it's time to pay back or send new order, when it comes to that point they stop replying. even if they admitted... Mehr ansehen
Order never sent; emailed to query, told it had shipped and received a tracking number - when tracing that, my item was still at xyz facility, only the label printed (apparently): I emailed again and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io
Kontaktinformationen
312 W. 2ND ST #2359, 82601, CASPER, Vereinigte Staaten
- hello@healthletic.io
- healthletic.io
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 26 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Still waiting for the product order on…
Still waiting for the product order on 28/5/26

Antwort von Healthletic
Never Received - Scam or Incompetent?
Placed my order on 5/16/26. Money was charged to my card on 5/18/26. Order was not fulfilled until 3 weeks later and reaching out to customer service to find out why. I was assured it would be sent asap but that they had a high volume of orders, yada yada yada. The order finally shipped a week later from Lithuania, not the U.S. as I had thought. The package has been “stuck” in customs since June 8th and it is now July 1st. I have asked for my money back and have threatened to dispute the charge twice but their standard response is to be patient and that they can’t control customs timing. However, customs will only delay a package if it’s questionable or lacking proper documentation or fees. They’ve washed their hands of me and I of them. I’ve disputed the charge with my credit card and will hopefully receive a refund. We will see. If this company isn’t a scam, they at the very least have an unsustainable business model. By now, I should be on my second bottle of this supplement and yet I haven’t even received the first. It’s an unreasonable timeline and they should not offer international shipping if they can’t actually complete the process. Here’s an interesting concept, why not ship a boat load of this stuff to their supposed location in WY in order to fulfill U.S. orders.
Not a scam but LONG delivery time.
We were already taking nattokinase but their website was beautifully configured and we needed refills, so I ordered 3 bottles. And yes, I ordered before I did deeper investigation. My bad! It appears their location in Casper, WY is a FedEx store with a PO Box, which was disappointing. I figured I’d been had at that point. But I persevered on. For weeks my order number status never moved. I emailed twice and got prompt, full answers that my order was indeed valid and being prepared. They said they’d been swamped by so many orders they were working hard to catch up. Then, exactly 7 weeks to the day from my order date, my order arrived. It was very securely packaged, each bottle individually wrapped inside a very stout box. I was very impressed by this. I rated them 4 stars for the length of time from order to receipt. Seven weeks is stupid. But, when my order status went to “shipped,” the package arrived in about 4 days. I’ll order from them again knowing full well that the process isn’t for quick delivery.
I placed an order May 1st it's now July…
I placed an order May 1st it's now July 1st I have been in contact with them at one point they did refund my shipping fees but I still haven't received my product nor have I received my tracking number so I have now today June 1st ask for a refund let's see what happens.
Great product
Great product. Much better than other products because 10,00+ fu strength.
WORST EXPERIENCE EVER!!!!!!!!!!
WORST EXPERIENCE EVER!!!!!!!!!!
They stole from me, then told me where to return their product, but gave me a non existent address so USPS returned my item back to me, then they said oh yeah, sorry about that, here’s a different address, then said they won’t refund me the double return shipping I had to pay because of their incompetence.
This company is to be avoided at all costs!!!! It took a month to get my product to begin with, I tried 2 pills of the BPC157 and it gave me cardiac side effects, raging anxiety, it was awful.
Healthletic SUCKS and they’re thieves.
Never got order
Ordered in April and here it is almost July and no order. Supposedly the order got delayed in customs. I have been in contact with this company as they at least will respond to emails and they keep telling me it is coming and they was going to reship...sorry not buying it and I feel I got scammed!
Easy website to navigate...even a…
Easy website to navigate...even a Boomer could do it...
Never received the order shipped from…
Never received the order shipped from Lithuania after 30 days and USPS just updated tracking with ‘counterfeit postage’ alert so the package will be disposed of. Have requested a refund but have not received a confirmation from their customer support or PayPal. Wish I’d checked Trust Pilot before ordering!
Do not under any circumstances purchase…
Do not under any circumstances purchase anything from healthletic they are a rubbish fake bunch of scammers. I placed an order for bones 01 and received absolutely nothing. Thankfully I used paypal and have already received one refund. Like other reviewers I received a second payment on my account without my authorisation. Paypal are reviewing this aswell and I should be refunded for that also. I strongly suggest using paypal rather than your credit card as it is easier to resolve disputes through them. With credit card details you are at the mercy of the bank which can take weeks. Also immediately change your password, plus you can stop recurring payments through your paypal account. Go to the settings cog, select payments scroll down and you will see the recurring payments symbol . Click on that and all your accounts will appear. Click on heathletic and it will bring up that it is active. Click inactive and your account will be deactivated. I hope this helps they are sneaky and deceptive and rely on people being misinformed. Discusting and appauling behaviour.
I never received my order
I never received my order. The product ships from Lithuania, which if I had known, I would not have ordered it. After 21 days of watching the tracking information from Lithuania Post, the US Postal Service notified me that the package could not be delivered due to it being shipped with counterfeit postage. I have requested a refund, but I have not heard back from the company.
Easy to navigate and update the…
Easy to navigate and update the prescription renewal.
Although suppliments didn't result in…
Although suppliments didn't result in any changes for me I highly recommend anyone to try themselves as result do vary. They were very helpful and worked with me every step of the way. They stand behind their products and their clientele promptly. A high integrity company.
The fast and easy update of my shipping…
The fast and easy update of my shipping information !
Order never arrived and now they charged me for a 2nd order
Placed a single order that never arrived and they made it a subscription and they already charged for a 2nd order. They claim product is made in USA but it was shipped from Lithuania and ultimately blocked by US Customs. So I've been charger 2x and have no product. Also do not use Shopify. I tried reporting a problem and that site did not work at all.
Very easy to find exact information
Very easy. There was wonderful specific information that was very relevant and helpful.
The information about the product
Scammed!!
I received the product after I saw negative reviews. I didn’t open the bottles. I immediately sent an email to get a refund. They had me take a picture of the packaging label and show the unopened bottle seals. They sent me return information. I paid the shipping to return the product. Now I get a message saying don’t do refunds. They will just send that same photo someone else. What a scam!!
Website was easy to navigate
Website was easy to navigate. Checkout was seamless.
Unfortunately I had to return my…
Unfortunately I had to return my product due to health issues. I thought it would be a nightmare but thanks to Charina and Chelsea it was so easy. They explained the return process and followed up everytime I would contact them. Absolutely wonderful customer support service and support! This is an A+ company!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







