Harrod Outdoors Bewertungen 67

TrustScore 4.5 von 5

4,3

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great quality plants - large privet shrub. Arrived in excellent condition. Due to a shipping delay they even sent an extra plant! I would definitely use this company again.

Bewertet mit 5 von 5 Sternen

I arrived at the yard, spoke to Hugo, gave him an off cut from our existing hedge, he immediately took me through to some laid out pots etc, we matched up with the off cut ,he quoted for the quantity... Mehr ansehen

Bewertet mit 5 von 5 Sternen

ordered 24 pot grown Virburnum Tinus Eve Price hedging plants 50-70cm, delivered within stated timeframe & left where requested on pallet. All plants in excellent condition & none were pot bound.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Ordered two giant Sequoia trees Disappointingly both have now died after just one year in the ground. Followed all guidance and my other sequoias and specimen trees have survived, so not sure whats... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Baumschule
  2. Gartencenter
  3. Geschäft für Pflanzen-Möbel
  4. Baumzucht
  5. Baumservice
  6. Pflanzen-Großhändler

Vom Unternehmen geschrieben

Welcome to Harrod Outdoors—your trusted source for premium hedging, mature trees, and outdoor plants, delivered directly from our fields to your door. Whether you’re planting a private estate, designing a contemporary garden, or managing a commercial landscaping project, we’re here to help you create beautiful, functional outdoor spaces with ease. We offer an extensive selection of quality plants including rootball hedging, pleached trees, specimen evergreens, flowering shrubs, and instant screening solutions. We grow across the UK and Europe, and source only from top-tier growers in horticulturally renowned regions like Italy, the Netherlands, Belgium, Germany and beyond—so you receive robust, vigorous plants ready to thrive. At Harrod Outdoors, we’re growers at heart. Our journey began in the field, not behind a screen, which means we’re bringing hands-on horticultural expertise into the online space with care and intention. We’re learning and improving every day, and we take full responsibility when we fall short. Your honest reviews help shape us into the best version of ourselves—and we’re grateful for every one. What sets us apart is not just our plants, but our people. Our small, passionate team offers fast, friendly, and knowledgeable support at every stage—from initial enquiry through to planting day. Whether you're a homeowner looking for elegant privacy solutions, a landscape architect sourcing large quantities, or a designer needing bespoke advice, we’re here to help. We’re proud to work with some of the UK’s top garden designers, estate managers, and discerning homeowners, and our service is trusted by thousands of customers nationwide. For those who need extra support, we offer access to expert planting services and free consultations to guide your project from vision to reality. At Harrod Outdoors, we believe buying plants online should feel as dependable as shopping with your local nursery—just at scale. That means clear communication, expert support, and quality you can count on. Experience the Harrod Outdoors difference today. Let us help you grow a beautiful, thriving outdoor space that elevates your home, your project, or your landscape. Growing gardens, the Harrod way.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

67 Bewertungen

5 Sterne
4 Sterne
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1 Stern

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Bewertet mit 5 von 5 Sternen

Great quality plants

Great quality plants - large privet shrub. Arrived in excellent condition. Due to a shipping delay they even sent an extra plant! I would definitely use this company again.

26. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I arrived at the yard

I arrived at the yard, spoke to Hugo, gave him an off cut from our existing hedge, he immediately took me through to some laid out pots etc, we matched up with the off cut ,he quoted for the quantity required, which was ideal. By the time I had got home, quote had arrived by email, I agreed etc, within a week the 18 hedge plants were delivered. All absolutely perfect, plus they are all extremely healthy & match the rest of the hedge. Very many thanks. Regards Mark.

16. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not happy with the price, the delivery or the fact that the indigenous trees to the UK are imported by Harrod

I was not aware that the trees I selected which were all indigenous to the UK i.e. Scots Pine, English Oak and Beech trees were not grown by Harrod in the UK but imported from Holland...Spain and Italy....which is madness to me. If I had been aware that the trees were all imported I would never have purchased them. In addition the trees were ordered on 3rd Feb for delivery within a couple of weeks and today it is the 20th Feb and after a number of delays apparently I shall be receiving the trees tomorrow i.e. 21st February which is almost three weeks from the order date. That is IF I receive them at all! Finally I belatedly discovered that the Pine trees were around twice to three times the price of similar aged and sized pines from elsewhere which of course was most annoying to discover...i.e. I have over paid for the trees only to receive what I consider to be a very late delivery - they say not - and for indigenous trees grown abroad! Not happy at all.

20. Februar 2026
Bewertung ohne vorherige Einladung
Harrod Outdoors-Logo

Antwort von Harrod Outdoors

We are sorry to read that you feel disappointed, and we would like to clarify a few important points for transparency.

Firstly, when the transport delay occurred (which was outside of our control), we arranged a Saturday morning delivery at an additional £50 cost to ourselves so that you would not need to wait until the following week. This was done specifically to minimise inconvenience. Our website states a typical lead time of around 3–4 weeks. The order remained within that time frame, although we have accommodate to your request of faster delivery due to a trip.

In addition, as a gesture of goodwill, we upgraded the Scots Pine from rootball to pot-grown stock, which provides a larger, more established root system and a higher success rate. This upgrade was provided at no extra charge.

Regarding origin, our website clearly states that we grow in the UK and internationally. Like many UK nurseries, we source both domestically and from trusted European growers to maintain quality, consistency, and availability during peak season. Importing indigenous species such as Scots Pine, Oak, and Beech is standard practice across the industry and does not affect their suitability for UK conditions.

Pricing is always clearly displayed prior to purchase, and customers are free to compare specifications, root types, and grading standards before ordering. Different stock types (for example, cell-grown forestry transplants versus graded nursery stock or pot-grown plants) are not directly comparable on price alone.

We are an independent business and always act in good faith to resolve issues where possible. In this case, we absorbed additional delivery costs and upgraded stock type to ensure the best possible outcome. We wish you every success with your planting project.

Bewertet mit 5 von 5 Sternen

Wow amazing experience

Wow amazing experience I spoke with Hugo on the phone who guided me to making the correct choice of two spiral Yew trees and went the extra mile of arranging me discount the Yew Trees arrived safely and wow they are stunning thank you Hugo

12. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very pleased with trees

Very pleased with trees. They arrived in good health. The packaging was excellent. I would definitely buy from Harrod Outdoors again.

6. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

The delivery driver drove straight past…

The delivery driver drove straight past my house and then parked up about a mile away. He refused to drive back and I had to drive down in my car and put a 7 foot Holly tree in the back which wasn’t ideal. The standard of the tree wasn’t great with noticeable lack of growth on one side versus the other.

6. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Photinia Standard Tree

Pleased with all contact when ordering and delivery.
Pleased with height of tree but disappointed that the top growth is very sparse and much less bushy than examples seen on line.

15. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great plants, good price, well packaged

The plants were well packed and in good condition . You get notification the day before the delivery and tracking .
My phone call to customer services was very efficient . So I’m very pleased with Harrod outdoors and will certainly be buying from them again .

9. Dezember 2025
Bewertung ohne vorherige Einladung
Harrod Outdoors-Logo

Antwort von Harrod Outdoors

Thank you so much for your review Judith, pleased to read you had a great experience! Hope we can help with your outdoor space in the future :)

Bewertet mit 5 von 5 Sternen

Amazing Plants at an Amazing Price

I was concerned about ordering plants online because I couldn't see them for real plus I thought that anything could happen to them on the way to me. I shouldn't have worried. I had already bought some at my local garden centre but those from Harrods were far superior and exactly as described. The driver helped me with the unloading, they are in the ground and thriving and I'm as pleased as punch with them.

21. November 2025
Bewertung ohne vorherige Einladung
Harrod Outdoors-Logo

Antwort von Harrod Outdoors

Thank you so much for your review Betty, delighted to read that you were happy with the plants and the service provided by the driver and the team, will pass the feedback on!

Bewertet mit 3 von 5 Sternen

Ordered two giant Sequoia trees…

Ordered two giant Sequoia trees Disappointingly both have now died after just one year in the ground. Followed all guidance and my other sequoias and specimen trees have survived, so not sure whats happened. Shame as this was part of an exciting project for me.

Hoped for abit more empathy and post purchase support given the cost and effort but it is what it is. No response to last email so I’ll just need to write it off as a disappointing experience

12. November 2025
Bewertung ohne vorherige Einladung
Harrod Outdoors-Logo

Antwort von Harrod Outdoors

We’re genuinely sorry to hear that your Sequoias haven’t survived, especially after the excitement you’d put into the project.

We always encourage customers to contact us at the very first signs of plant stress so we can offer advice or direct you to specialists who can assess the site in person. Early intervention often makes all the difference, and we’re always happy to help where we can.

Regarding your most recent email, we sincerely apologize if you didn’t receive a reply. It’s possible it didn’t reach the right inbox, and we certainly don’t want you to feel unsupported. If you’re able to resend it to sales@harrodsoutdoor.com, we’ll take another look right away and see what guidance or options we may still be able to offer.

Thank you for taking the time to share your experience, and we hope we can help bring some clarity to what may have happened.

Bewertet mit 5 von 5 Sternen

Impressed

I needed three plants to add to an existing hedge so needed to be a certain height. The photos on the website did not match what I recieved.
The three I got were brilliant; bigger and healthier than expected.
Very pleased.
Thank you.

7. November 2025
Bewertung ohne vorherige Einladung
Harrod Outdoors-Logo

Antwort von Harrod Outdoors

Happy to hear we exceeded expectations Owen! Thank you for your review, we hope we can help with any future projects :)

Bewertet mit 5 von 5 Sternen

Portuguese Laurels

The whole procedure of purchasing our plants was effortless, Hugo was our main point of contact, and he sourced the multi stem Portuguese Laurels from Italy, at a very competitive price, he has been a pleasure to deal with. When it came to the delivery this was flexible and the driver was great, taking our plants to exactly where we wanted. I’ve even phoned up for advise after receiving the plants and got some very helpful information, it’s nice to do business with a company that works as a team, thank you.

15. September 2025
Bewertung ohne vorherige Einladung
Harrod Outdoors-Logo

Antwort von Harrod Outdoors

Wonderful review to read Howard, so pleased that Hugo was able to source exactly what you were after and that the team was helpful. Thanks for trusting us with your outdoor space and thank you for such a lovely review!

Bewertet mit 5 von 5 Sternen

Brilliant communication throughout my…

Brilliant communication throughout my order , trees arrived in perfect condition and exactly what I was after. Thank you so much for all your help 5 star Plus experience

19. September 2025
Bewertung ohne vorherige Einladung
Harrod Outdoors-Logo

Antwort von Harrod Outdoors

Thank you for such a wonderful review Paul! We’re so glad to hear the trees arrived just as you hoped and that you felt looked after throughout the process. Happy to help any time :)

Bewertet mit 5 von 5 Sternen

Excellent young team

We went down to look for cherry laurels , met chandler and his team , so great to see such a young team so enthausiastic, and knowledgeable ,lovely array of hedging and trees . Ordering was so easy and delivery was before the estimated time. Cannot recommend highly enough.

5. September 2025
Bewertung ohne vorherige Einladung
Harrod Outdoors-Logo

Antwort von Harrod Outdoors

Hi Andrew,

Thank you so much for your kind words. Chandler and the team will be over the moon to hear your feedback, it really does mean a lot to us. We’re so pleased everything went smoothly with your order and delivery, and we truly appreciate your recommendation!

Bewertet mit 4 von 5 Sternen

Topiary Tree

It was a long time coming, but was worth the wait. Love my new topiary tree.
The delivery man was lovely too.
Thank you.

30. Juli 2025
Bewertung ohne vorherige Einladung
Harrod Outdoors-Logo

Antwort von Harrod Outdoors

Thank you so much for your lovely review, we’re delighted to hear you’re enjoying your new topiary tree! We really appreciate your patience with the delivery and we’re glad it was worth the wait. We’ll also make sure to pass your kind words on about our delivery driver :)

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