Complete and utter rubbish. Stopped working, started working , stopped working and so on. The information provided was hopelessly inaccurate even the time ? Hardhats customer service is non existent a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
i wasnt expecting much at this price but they surprised me. I must say the watch is like all their advertising its tough, does a bunch of tech and health things and looks really good. speaker louder t... Mehr ansehen
Unternehmen hat geantwortet
This watch isnt as it seems. It is not unbreakable or durable. In 18 months the strap broke and then it completely just stopped working. When I contacted customer service they offered me a discount th... Mehr ansehen
Unternehmen hat geantwortet
this watch has copped rain mud and getting smashed around screen easy to read outside and strap finally fits properly im a firey been using it at work every day. Gps works unreal when im out walking p... Mehr ansehen
Unternehmen hat geantwortet
3,1
Akzeptabel
465 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Big Rig
Had a problem with the touchscreen of my big rig and was sent a replace asap. Lovely to deal with and easy to have the conversation. My big rig works perfectly and am really happy with the product
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Belinda,
Really glad we could get that sorted quickly for you!
Awesome to hear your Big Rig is running perfectly now — and thanks for the kind words about the team as well 😊
Johnny
Hard Hat Australia
big rig
I got the big rig. Easy to navigate. Feels really comfortable. The lock function comes in handy being a fitter and bumping it while working. Highly recommend it. Cheers Johnny. Great product and service
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Jamie,
Love this — especially coming from someone on the tools.
Glad the Big Rig’s doing the job and the lock function’s coming in handy!
Appreciate the support mate 👊
Johnny
Hard Hat Australia
A Load of Crap…
I had a foreman bought for me for my birthday watch arrived thought this is great .It lasted maybe 2 3 weeks at most back and forth with emails they said try this try that all to no good .Then they sent me another piece of crap that took several weeks to arrive it lasted about the same time more emails same old story against our policy to refund you only get 90 days apparently. so next i agree muggins here to pay extra and get the better watch the BIG RIG well big pile of crap is what it is that lasted about a week ,so guess what more emails take pic take video of what it is doing .Now they want to send me another pile of crap or offer a partial refund .Not good enough I'm going to consumer protection regarding this mob
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi there,
Thanks for your feedback — sorry to hear about the issues you’ve experienced.
I’ve checked on this and can see our team has been in contact and is currently guiding you through our 90-day return process to get this resolved.
If there’s anything further you need, feel free to reply to the email thread or reach out directly and we’ll make sure this is finalised for you as quickly as possible.
Johnny
Hard Hat Australia
False advertising.
5. November 2025
Antwort von Hardhatwatches
Hi Jonathan,
Sorry to see this — that’s definitely not the experience we aim to provide.
I’ve just reached out to you personally via email so we can get a better understanding of what’s gone wrong and sort this out properly for you.
If you can reply there, I’ll make sure we get this resolved as quickly as possible.
Johnny
Hard Hat Australia
To simply put it… sensational
To simply put it… sensational
Return my emails within the hour if during the week. I have used their watch for years now and recently upgraded to their big rig watch which I’m keen to receive and test it out. Happy customer 😊
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Kris,
“Sensational” — we’ll take that all day!
Appreciate the kind words and your support over the years. Keen for you to get the Big Rig and put it to the test 💪
Johnny
Hard Hat Australia
The people involved in this business…
The people involved in this business are incredibly helpful and seem like great people. My package ended up getting lost in the mail and Johnny fixed it right up for me and got my watch sent to me very quickly. Amazing people, amazing watch. :))
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Eva,
This one means a lot — really appreciate you saying that.
Glad we could get that sorted quickly for you in the end, and even better to hear you’re loving the watch!
Thanks again for the support 😊
Johnny
Hard Hat Australia
I’ve brought two hardhat watches and…
I’ve brought two hardhat watches and both of them have failed in the drilling industry, they are just not built tough enough to handle what is required, also limited functionality
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Ricky,
Sorry to hear about the issues you’ve had — that’s definitely frustrating, especially after only a few months.
If you’re able to, please email me directly at support@hardhatwatches.com.au and ask for Johnny. I’ll take care of this personally and make sure we get a proper resolution for you.
Johnny
Hard Hat Australia
Got my hard hat sports watch for my…
Got my hard hat sports watch for my birthday four months ago and had nothing but problems and now my touch screen does not work so it is unusable I had high hopes for this watch but instead very disappointed
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Ricky,
Sorry to hear about the issues you’ve had — that’s definitely frustrating, especially after only a few months.
If you’re able to, please email me directly at support@hardhatwatches.com.au and ask for Johnny. I’ll take care of this personally and make sure we get a proper resolution for you.
Johnny
Hard Hat Australia
Worked great for 7-8 months
Worked great for 7-8 months, just out of its 6 month warranty it failed and stopped telling the time!
Hard hat Australia would not honour the warranty.
So much for indestructible!
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Allan,
Sorry to hear about this — that’s definitely not the experience we want for our customers.
If you can, please email me directly at support@hardhatwatches.com.au
and ask for Johnny. I’ll personally review your case and see what we can do to get this sorted for you.
Look forward to hearing from you.
Johnny
Hard Hat Australia
Didn’t last 8 months
Didn’t last 8 months make sure you get the extended warranty cause it isn’t covered after 6months didn’t even get treat roughly definitely not as tough as they claim wouldn’t buy again
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Shane,
Thanks for your feedback — sorry to hear the watch didn’t hold up as expected.
We definitely don’t like hearing that, especially if it wasn’t treated roughly. Our watches are built for tough environments, but if something hasn’t performed properly, we’d like the chance to look into it.
Warranty situations can depend on the nature of the fault, so if you’re open to it, please email us at support@hardhataustralia.com.au
with your order details and a quick description of what went wrong. We’re happy to review it properly and see what we can do to help.
Appreciate you bringing it to our attention.
Johnny
Hard Hat Australia
Hardhat Watches Real Review
You get what you pay for and these watches are crap. Bought a Sports Model, went swimming for 5 mins and it stopped working - 5 emails and over two weeks and still have not seen a replacement. Appalling quality and customer service.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Glenn,
Thanks for your feedback.
Firstly, apologies again for the earlier mix-up with your name — that shouldn’t have happened.
We’ve been in contact via email and your replacement has now been processed. Tracking details were sent through today.
We appreciate your patience while this was finalised and look forward to getting the new unit to you.
Johnny
Hard Hat Australia
Fantastic watch and great communication…
Fantastic watch and great communication before and after purchase
7. Oktober 2025
Antwort von Hardhatwatches
Hi Klael,
Really appreciate that — glad everything went smoothly and you were happy with the communication as well.
Thanks again for the support!
Johnny
Hard Hat Australia
I bought a watch from these guys a…
I bought a watch from these guys a little while ago. Delivery was fast and the watch was solid.
I see a lot of reviews saying there are cheaper ones online but I wouldn't risk buying from a chinese website. I noticed my watch has the hard hat logo on it but the other ones are unbranded so they could be fakes. you can buy a fake rolex online as well lol
all in all its held up good, survives my work battering and dont have to charge it often. im happy
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Dave,
Really appreciate you taking the time to leave this review.
Glad to hear it’s holding up on the job — that’s exactly what we build them for.
There are always cheaper alternatives floating around online, but as you said, quality control, warranty support and local customer service matter. We stand behind what we sell and back it properly.
Thanks again for the support mate — means a lot.
Johnny
Hard Hat Australia
Antwort von Hardhatwatches
Hi Shahnaz,
Love to hear it — glad your son’s enjoying his new watch!
Thanks for taking the time to leave a review 😊
Johnny
Hard Hat Australia
Piece of crap
Piece of crap
While winding the window up in landcruiser my wrist bumped the rubber/plastic door handle the plastic where the band attaches to the watch completely snapped making it unwearable and the Aholes don’t even respond
4 months old 🤬🤬🤬🤬🤬🤬
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Jeff,
Thanks again for your patience.
We’ve received your order details and have now added you to our replacement list. Your replacement will be organised as soon as possible, and we’ll keep you updated along the way.
Appreciate you giving us the opportunity to sort this out.
Johnny
Hard Hat Watches Australia
The watch is one of the best things Ive…
The watch is one of the best things Ive had. Their customer service is A+. After enquiring with them online about the product, their response was quick and helpfull.
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi there,
That’s awesome to hear — we’re glad you’re loving the watch and that our team could help you out quickly.
Thanks for the support!
Johnny
Really good communication and easy to…
Really good communication and easy to deal with, thanks to johnny and the team at hardhat
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Regan,
Thanks for the kind words — I’ll pass that on to the team! Legend mate!
Really appreciate you taking the time to leave a review.
Johnny
they turn off whenever they want
they turn off whenever they want, I don't recommend it
20. Januar 2026
Antwort von Hardhatwatches
Hi Olesia,
Thanks for your review.
That definitely doesn’t sound right — the watch should not be turning off randomly. We’d really like to investigate this for you as it may be a firmware or battery issue.
I have emailed you personally to help rectify this issue.
We’re here to help get this sorted properly.
Johnny
Hard Hat Australia
Brilliant Smartwatch
I wanted to upgrade my smartwatch, but i wanted something large/chunky, but at the same time durable to wear at work. I'm not a builder or anything Industrial, but I do work in a warehouse from time to time when I'm not in the office. I just didn't want my next smartwatch to fall apart after knocking it on something.
Through a Google search, I found 'Hard Hat' Watches.
I was put off a bit by the price and some of the reviews I found online, questioning the build/quality and manufacturing location/Delivery times etc.. But decided to go for it. I received a 'In Transit' email with a map showing it was somewhere over Asia, which made me nervous, bit went with the flow.
It took a little while to get to me, roughly 2 weeks, give or take, As soon as I took it out the box, my earlier reservations about build quality faded away and the UI was very receptive and seemed decent quality. It was a bit of a faff, to get the app set up tailored to my requirements etc.., but in the end, very happy with my purchase. If i had to find a negative, it would probably be the battery life. Its not terrible but could be better.
Overall 5/5
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Hardhatwatches
Hi Gary,
Thanks so much for the detailed review — we really appreciate you giving us a go despite your initial reservations.
Great to hear the build quality and durability met expectations once it arrived. We’re always working on improving battery performance too, so feedback like yours helps.
Enjoy the watch!
Johnny
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