Flowers delivered on the wrong day (a day early so no one was in when they were delivered). To call it a bouquet is an exaggeration- small bunch is a better description. Email response from the compan... Mehr ansehen
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Das sagen Bewerter
Terrible, woefully below standard. Ordered flowers for a friend on her birthday. They just arrived a full day late, paid extra for a larger bouquet........6 flowers in total. I will never use this c... Mehr ansehen
Rubbish.Booked only as advertised next day delivery. Allowed the date online booking but took 3 days via post office. Suspect never achieve next day delivery despite emails telling me the flower... Mehr ansehen
First time ordering as my usual florists had all “ purples “ in them a regular gift for my Aunt who hates purple ! Communication was good, delivery also good. I spoke with my Aunt last night who said... Mehr ansehen
Unternehmensdetails
- Geschenkeladen
- auch in
- Blumenmarkt
Kontaktinformationen
Vereinigtes Königreich
- happydaysfactory.com
Keine Aufzeichnungen über Bewertungseinladungen
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Order Not Delivered
Order placed for flowers to be delivered on 13th Feb in time for Valentine's Day morning, they didn't arrive !!! The order was placed with plenty of notice so this was very disappointing. I will be using a more reputable florist next time, I would advise others to do the same.
The flowers did eventually arrive on the 15th, they were in poor condition and did not represent what I paid for.
I placed a order yesterday picking…
Updated today: still no reply from these sent them several more emails and calls no answer partner woke upset this morning as was hoping her to open the door to them opening to nothing royal mail says expecting delivery still 2 days later after ordered
I placed a order yesterday picking today's date didn't realise had to do by 5 pm for next day so now not going to recieve the flowers in time for valentines for my partner so tried emailing several times today just asking for a cancellation then as they have sent me an email saying dispatched but nothing shows with royal mail and also says on the order details they have only accepted getting ready for dispatching
Appalling service
Order #HDF21693 not delivered today. Appalling service.
Not a good to buy from here
Not a good to buy from here!
Customer service number, contact details are just to pretend they are profiessional ! No one is picking a phone even keep trying for an hour!!!! and reply at all!
Dreadful & trading under 3 different names
Happy Days Factory also trading as Lovely Flora World also trading as Bouquets by Post.
As with other reviews for all three 'companies' at the same address, dreadful company that really doesn't care!
Ordered a Valentine's Day bouquet of roses to be delivered on Feb 14th. Bouquet delivered early morning on the 13th when we were not there.
Company doesn't bother answering email messages and don't deliver what they are showing in the pictures. Going to Trading Standards and small claims court.
Can't believe I fell for this rubbish…
Can't believe I fell for this rubbish site,on their website they obviously put good reviews. ,rude ignorant company promise delivery but doesn't turn up on date don't answer phones or return voicemail AVOID I'M FUMING ,stick to village florists next time if you want your flowers to turn up on day you asked
bouquet looked a lot cheaper in person than what was shown online
The flowers that were delivered looked nothing like the bouquet on the website. Specifically, some of the expensive lilies had been swapped out for cheap chrysanthemums. Additionally, the packaging came in a box that said "Lovely Flora World". I've ordered from LFW once before, and was embarrassed by my gift because the flowers were completely dead within two days. If I'd known that these two companies were somehow connected, I never would have ordered with happy days factory.
AVOID AVOID AVOID this company is a…
AVOID AVOID AVOID this company is a scam company avoid at all cost. They entice you with flowers on sale then when they turn up they aren't what you ordered. You pay extra for large and they come as regular. They are scamming people out of money. Check the reviews on their site this company needs boycotting and brought to administration. Absolute set of parasites AVOID AVOID AVOID
Very pleased .They were for my…
Very pleased .They were for my neighbour .she was thrilled with them, Beautifully packed and great price.
I will be ordering again
Ordered for funeral for Sunday delivery…
Ordered for funeral for Sunday delivery . When I received tracking notification it said delivery Monday the day of the funeral. I contacted them twice and they weren't interested. Luckily they arrived just before we left . The flowers were very small and petals were falling off . Waste of money. Would not recommend
Free delivery?
Decided not to go with this company. Advertised as "free delivery" but they then tried to add delivery at checkout.
wont be buying again
brought a bunch of flowers they died within a day of turning up.
i wouldnt be recommending this company to anyone.
It sounds like a bit of a con artist…
It sounds like a bit of a con artist company by reading reviews. I hope someone gets back to me ASAP....
Perfect
Arrived on time. Good price. Beautiful flowers that lasted.
AVOID
Ordered large bouquet to care home. Sent different carnations but that wasn't my issue. Small bouquet sent! They suggested I return at my cost in original packaging ..they were placed in the room already by carers! Then adamant Senior Florist said what I ordered was sent. I sent proof, again, with photos. They eventually recognised difference in bouquet size yet said they couldn't offer replacement or refund! All I wanted was price difference between Large as ordered and small delivered. Not really difficult .. seems it is for them! AVOID if you want good customer service.
Ordered in December 2024
Ordered in December 2024, Looked nothing like the fragrant star bouquet on their website. Some Flowers and green foliage missing and no bow! Dreadfull customer service very rude. To be frank they looked half dead! Please don't waste your money! I felt embarrassed as they were a gift to my aunt and at first she didn't show me any photos, when I asked her for a photo I knew why! Awful! The customer service don't even reply to emails and when they eventually do they certainly don't want to accept anything was wrong with the order. Do not buy! Rude customer services too!
Terrible company
Happy Days Factory
ORDER #HDF17276
Placed an order on Friday for next day delivery on Saturday. Flowers did not arrive. Now have sent 3 emails to the company demanding my money back and cancel my order. No response.
Terrible company avoid at all costs.
20/01/25 update.
Dispite emails sent to this company to cancel this order they still sent the flowers which arrived today. (Not in a good state)
They said that because I ordered after 5pm on Friday that the flowers would not arrive on Saturday, but on Monday instead.
When I ordered these on Friday it allowed me to select Saturday delivery and even sent me a confirmation email stating that they would be delivered on the Saturday.
Their website, their fault, no mention in the website that if you order after 5pm on Friday for Saturday delivery they wouldn’t arrive until Monday.
As for their customer service. They do not respond to any emails over the weekend and do not understand consumer rights. I have had no option but to now escalate this issue to trading standards.
Don’t use this company …not even worth 1 star rating
Ordered flowers on Friday evening and specifically used this company as they said it was for next day delivery and they were not delivered until three days later. When I approached the company they said as being as I ordered after 5pm on the Friday I was too late for next day delivery… despite the web site telling me they would be delivered the next day. The flowers when they arrived were nothing special.
Poor quality flowers
I Sent flowers to family in Scotland. The flowers received look nothing like the pictures on the website. Although they did arrive when expected, I was very disappointed with what was delivered. Rose petals were already dropping, while the Lillies weren’t even opened yet. I bought the scented arrangement but the Lillie’s weren’t even the scented ones, as stated on the website. Rather go to a local florist and pay a bit extra.
SCAMMERS AND LIARS
Wish i'd read trust pilot reveiws first, i would never have used them, flowers arrived late and the Bouque could have been bought at my local filling station for a fiver l was able to cover the Ballon with my hand BIGGEST RIP OFF EVER, do not use this bunch of scammers, l left a reveiw on the site but it is not being shown according to them they are 5 star, they are not only scammers but a bunch of LIARS TOO
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