Flowers delivered on the wrong day (a day early so no one was in when they were delivered). To call it a bouquet is an exaggeration- small bunch is a better description. Email response from the compan... Mehr ansehen
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Das sagen Bewerter
Terrible, woefully below standard. Ordered flowers for a friend on her birthday. They just arrived a full day late, paid extra for a larger bouquet........6 flowers in total. I will never use this c... Mehr ansehen
Rubbish.Booked only as advertised next day delivery. Allowed the date online booking but took 3 days via post office. Suspect never achieve next day delivery despite emails telling me the flower... Mehr ansehen
First time ordering as my usual florists had all “ purples “ in them a regular gift for my Aunt who hates purple ! Communication was good, delivery also good. I spoke with my Aunt last night who said... Mehr ansehen
Unternehmensdetails
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Vereinigtes Königreich
- happydaysfactory.com
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I ordered the yellow carnations for my…
I ordered the yellow carnations for my Daughter to cheer her up. This time we weren't disappointed. You've redeemed yourself guys, thank you 😊
Worst company ever for flower delivery!
This must be the worst company ever for flowers by mail delivery! I ordered a bouquet for my sister's birthday. It arrived on time, but was mailed two days before the delivery date and arrived in a very poor state. My sister took 10 photos of dead heads, 3 photos of dead foliage and 2 photos of stems with the heads just chopped off. I complained through the Happy Days Factory automated complaints page, but after no reply contacted them again two weeks later. I was told that complaints had to be made within 3 days of the flower delivery date - which the original complaint was - but they hadn't received the original complaint and now it was too late. Sorry! Not interested! Absolutely awful! Do not use!
First time using this company!
First time using this company!
Based on my experience will definitely use them again!
Simple to order, great price, arrived on time and flowers perfect!
Never received flowers, or response.
What a horrible company. My flowers never arrived on the day they were supposed to. Every email I sent them got returned and their website support contact never responded to me. It's sad to be in a business of bringing people joy when they're so incompetent and make no effort to respond to queries. They should not be allowed to do business.
Awful service
Awful service. Ordered for 3rd sept and it’s the 4th and they’ve still not arrived. Kind of defeats the purpose. Also dread to think what state they’re going to be in after they’ve been in transit this long. Very disappointed and will definitely not be using them again
Let down
Flowers arrived some were browning and many others were broken. I reported the problem to the company who requested that I sent photos which I did.
I had and apology and was told I could get 20% refund.
I explained that they did not grasp what the real issue was,I wanted flowers for my wife for a special occasion. I did not want her to have a bunch of flowers with many of them broken that went in the bin.
I decided not to accept the 20% refund as I considered this to be an insult as the flowers were badly damaged so this 20% does not represent a refund in any shape or form. I will never use this company again.
Absolutely ridiculous
Absolutely ridiculous, flowers where awful. I sent to a friend as her mother past away, I felt so bad when I saw them. I wish I could post a photo, I will find another way to show people the flowers they will be getting, I will not let this drop...fuming
Flowers not delivered until after 5pm…
Flowers not delivered until after 5pm on my mum's birthday and the flowers are squashed.. really disappointed and ruined my mums day. DONT WASTE YOUR MONEY
Flowers
Totally shocking the flowers are dead but won’t refund apparently they hand picked they dead
Won’t let me put photo on
Do not order from these!
Do not order from these!! Ordered large bouquet of yellow roses for a funeral and put the date for delivery to the funeral home, 4 days after order. Well, they attempted to deliver the next day on a Saturday so funeral home closed. They then delivered the same flowers on the Monday. They were soft, drooping and a right sight! Funeral place couldn't believe the state they were in.
Asked for a refund but heard nothing. Im now going to have to get some elsewhere, which i can't afford. I wish I'd read reviews first! Disgusting
A big thank you to Happy Days customer…
A big thank you to Happy Days customer service department, who promptly corrected my order for me when I forgot to add a message to my flowers order.
My Sister was very impressed with the flowers too
Thanks, I shall certainly be ordering from them again 😊
Suspected scam also owns Blooma, Lovely Flower World and Delightful Flowers
Do not buy from this company - they open lots of the same shop with different names. All owned by Rajinder Bains and all using the address 488 Stone Close, West Drayton, London. I have reported them to Action Fraud and will be doing the same to Trading Standards. All get poor reviews owing to us customers not getting what we have ordered and they also show untrue reviews on their website - non from Trustpilot or Google.
Absolutely disgusting company
Absolutely disgusting company. Ordered a bouquet for a funeral and they were not what I ordered, they came in a terrible state, the message was printed crooked, one bit of greenery when the picture showed at least 5. I would have been better picking flowers from somewhere
Disgraceful and embarrassing and the response I have had is 'the flowers are perishable'
They stated they came with wrapping and a ribbon, I received nothing
These were for a funeral.
As a company they will palm you off, disgusting, shouldn't be allowed to be in business
They finally offered me a 35% refund, whoopee!!!!
I wouldn't even give 1 star but had to…
I wouldn't even give 1 star but had to so I could continue review, I wish I had read reviews before order, I ordered flowers for next day delivery, 5 days later still not received I was sent shipping tracking number the day after I ordered saying they are with royal mail so I'm sure you can imagine if these are sat with royal mail they are not longer fresh roses as we are now on 5th day still no delivery ,and good look trying to actually speak to some one absolutely physically impossible, please do not order from this company I am beyond disappointed and item still not received struggling for a refund
Ordered flowers chose delivery date did…
Ordered flowers chose delivery date did not arrive on that date still awaiting delivery.
Very disappointed.
Birthday bouquet disaster
the condition of the flower were very poor 3 of the Carnations were dying and the gypsophelia was dead
when I emailed with a photo they said their expert said the flowers were in good condition
since I replied and said I was unhappy with their result
I have not heard from them
Unhappydaysfactory...
Unhappydaysfactory...
Ordered double flowers for a very special birthday milestone..
Delivered the day after the birthday milestone...
Received no reply whatsoever from the cs team...21 days and counting...
I should of stuck with interflora :(
Disappointing
Flowers arrived late and without water some blooms drooping and with browning petals.
Came in full bloom therefore limiting their life once delivered.
Will not order again from this company. JH
Absolutely crap service would advise…
Absolutely crap service would advise people to stay well away from these cowboy paid for next day delivery received two days later answer from them we try to get to you between 1 to 2 days so save your money and go to lidl
Really poor.
Really poor.
Please do not use.
If I had known this was royal mail delivery I would not have use them
The website very misleading .. guaranteed delivery
The flowers had been intransit for 2 days as I kept getting updates for RM. How can these be fresh flowers? In the end they didn't arrive on the date delivery requested and they do not get back to you
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