Paige Harris, the Relationship Manager always gives her best to keep clients in the loop. Near or far she makes me feel like I matter to the company however small an investor I am. My three years with... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The Company is so straightforwardly easy to contact and, Lo!, one finds a human answering the phone!! I would single out Paige Harris and her wonderful Customer Service team.
We were treated like part of this wonderful family. Fantastic experience, being guided through the Spirit Library, and sampling some excellent whiskies and gins. Listening to the history of the... Mehr ansehen
Unternehmen hat geantwortet
Reiss has been so very engaging and respectful towards us, giving the most suitable investments best suited to our situation. He is very knowledgeable and patient, giving us all the time we needed wit... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Hackstons are redefining the luxury tangible goods market, offering a taste of excellence through curated collections of rare whiskies, fine wines, and exclusive spirits. Founded on cask whisky ownership, our business allows clients to explore whisky as both a consumable and an investment. We offer a full range of services, from cask ownership to bottling and resale, making us a one-stop destination for collectors and investors alike. Our newly opened flagship store in Knightsbridge, London, provides an immersive retail experience, with bespoke tastings and expert guidance on building your spirits portfolio. Visit us in-store or online to discover our premium offerings and enjoy a personalised, unforgettable experience.
Kontaktinformationen
30 St Mary Axe, EC3A 8BF, London, Vereinigtes Königreich
- 020 3307 0410
- info@hackstons.com
- hackstons.com
4,8
Hervorragend
393 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
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Expertise and professionalism
A step I never thought I would take but thankfully Sam R made it absolutely easy to understand and explained everything in easy to understand format. He's been great throughout and would definitely recommend Hackstons, the flagship of the store made my day when I visited.
26. September 2024
Bewertung ohne vorherige Einladung
Antwort von Hackstons
Hi Virgo,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Sam, we'll be sure to pass the feedback on. We're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Great, professional service
I continue to be very happy with the service I get from Ricki and the pleasant, polite and efficient service I receive when I telephone the company.
2. Oktober 2024
Antwort von Hackstons
Hi Scott,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Ricki, we'll be sure to pass the feedback on. We're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Very nice person with good information…
Very nice person with good information on my purchase and a great replacement for a very nice person Glenn.New Person that should be good for the company.
25. September 2024
Antwort von Hackstons
Hi Francis,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Hackstons so far, and we're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
The patience and clarity
The patience and clarity that explanation of how it works, and to look for the best deal for us I think is the best of it
20. September 2024
Antwort von Hackstons
Hi Miguel,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Hackstons so far, and we're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
I invested with Hackstons just over a…
I invested with Hackstons just over a year ago on the understanding that I would start off with one barrel and see the relationship progressed before committing to anything else.
One year in and I am very happy with the interactions and feel as though I am being treated well. The information I receive regularly is relevant and informative, and Ricki has been great. So far so good!
25. September 2024
Antwort von Hackstons
Hi Michael,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Ricki, we'll be sure to pass the feedback on. We're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Antwort von Hackstons
Hi Steve,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Hackstons so far, and we're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Very professional and knowledgeable
Very professional and knowledgeable, made the whole experience very easy from start to finish. Sam is a true credit to Hackstons
23. September 2024
Antwort von Hackstons
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Sam, we'll be sure to pass the feedback on. We're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Business as usual:) all great with…
Business as usual:) all great with another buy from hackstons!
9. September 2024
Antwort von Hackstons
Hi Stefan,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Hackstons so far, and we're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Investments made easy.
We get honest advice on new investments, never have I been or felt under pressure to make a purchase. The constant change in market conditions sometimes makes it confusing but with Hackstons we get regular emails and phone calls on updates covering all aspects of the market, taxes etc. We feel we have definitely made the right choice for our future and have a growing portfolio thanks to everyone involved at Hackstons.
4. September 2024
Antwort von Hackstons
Hi Andrew,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Hackstons so far, and we're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Good clear communication at every stage…
Good clear communication at every stage of the process. Didn't feel pressured.
2. September 2024
Antwort von Hackstons
Hi David,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Hackstons so far, and we're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Great honest customer service
The customer service I have received from Hackstons has been second to none! Samuel was extremely welcoming and engaging as well as being very knowledgeable about the products! Unlike some other sellers, I also felt Samuel and Hackstons as a whole were very honest, never trying to push a sale that didn’t suit myself. If you’re interested in buying whiskey I would highly recommend working with Hackstons; my personal experience has been great with them!
15. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Hackstons
Hi Lee,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Samuel, we'll be sure to pass the feedback on. We're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Took the time to explain the process…
Took the time to explain the process and answer all the questions I had. Very easy and lovely to deal with.
28. August 2024
Antwort von Hackstons
Hi Jacqui,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Hackstons so far, and we're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
This was the first experience of buying…
This was the first experience of buying whisky as an investment. Hackston’s staff are all very friendly and extremely knowledgeable and made the process of buying very easy. Time will tell if the investment does as well as expected but I was fully informed that investments are not a guarantee of future profits. I would recommend Hacksons to anyone interested in investing in the whisky market.
13. August 2024
Antwort von Hackstons
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Hackstons so far, and we're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Had a great chat with Paige to discuss…
Had a great chat with Paige to discuss feedback relating to becoming a client this year. I was encouraged to hear that Hackstons are keen to individually tailor my journey with them and feel the openness will help in our working relationship.
21. August 2024
Antwort von Hackstons
Hi Rory,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Paige, we'll be sure to pass the feedback on. We're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Samuel was very proffesional and…
Samuel was very proffesional and understand the needs for each investor. Definetly a true relationship/partnership with Hackstons on regards whiskey investments.
19. August 2024
Antwort von Hackstons
Hi Gerardo,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Samuel, we'll be sure to pass the feedback on. We're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Excellent service as always
As is always the case, Hackstons are alway very thorough and extremely efficient. The forms are very intuitive and straightforward to complete making the process of investing very easy.
15. August 2024
Antwort von Hackstons
Hi Kevin,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Hackstons so far, and we're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
First Investment in Whisky Responded quickly to my initial…
Responded quickly to my initial enquiry. Given all the relevant information and no high pressure sales.
Keep me updated as to the whisky market.
15. August 2024
Antwort von Hackstons
Hi Ian,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Hackstons so far, and we're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Really good and professional company
Really good and professional company. Respecting clients and very helpful.
Always happy to guide and explain everything. Really good experience. Working with them for few years now.
1. August 2024
Antwort von Hackstons
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Hackstons so far, and we're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Lump sum tax relief on Pensions …
My only problem was a lack of knowledge around the lump sum tax relief on pensions. The patience of Hackstons whilst I got the release of monies was exemplary. The performance of Scottish Widows was not
8. August 2024
Antwort von Hackstons
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Hackstons so far, and we're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
Excellent customer relations
Excellent customer relations, with a warm friendly feel.
It makes owning an investment with Hackstons a pleasant journey and a rich experience, rather than just a transaction.
7. August 2024
Antwort von Hackstons
Hi Anthony,
Thank you so much for taking the time to leave a review, we really appreciate it! It's great to hear you've had a positive experience with Hackstons so far, and we're really looking forward to working with you moving forward.
Many thanks,
Hackstons - Sam
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