My daughter absolutely loves her chalk buddy and handstand bar. Even with fantastic packaging, the handstand bar had got damaged during transit unfortunately. When I contacted them, they responded qui... Mehr ansehen
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Das sagen Bewerter
I ordered x2 batches of x20 pcs of branded ChalkBuddys for my business, the first batch was good, second batch not so good. I sent photos to the company showing them all the defects. There was r... Mehr ansehen
Unternehmen hat geantwortet
Andrew is amazing at customer care. My daughter requested a specific colour PowderBuddy and the colour he found was perfect. Arrived quickly and with the chalk too she had so much fun filling it up re... Mehr ansehen
Highly recommend the chalkbuddy it's a brilliant mess free portable chalk holder that's fits in my gymnastics bag perfectly. It's so convenient. The choice of colours and personalisation are a great t... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Gymatics UK, we offer a diverse range of both new and existing gymnastics and fitness equipment. We are committed to evolving our services and, in the future, will introduce tailored solutions designed to elevate training experiences for athletes of all levels. Our core belief is simple: every child should be encouraged to stay fit. We believe gymnastics is a perfect avenue for developing essential skills that serve individuals throughout their lives. What sets Gymatics UK apart from the competition is our innovative approach. We continuously seek ways to introduce new training methods and improve existing equipment, ensuring that gymnasts and trainers have access to the best tools for their development. Join us on this journey to foster a love for fitness and gymnastics in every child!
Kontaktinformationen
52 Usk Court, NP44 5UN, Cwmbran, Vereinigtes Königreich
- 01633328903
- reviews@gymatics.co.uk
- gymatics.co.uk
4,6
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31 Bewertungen
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I ordered x2 batches of x20 pcs of…
I ordered x2 batches of x20 pcs of branded ChalkBuddys for my business, the first batch was good, second batch not so good. I sent photos to the company showing them all the defects. There was ripples, dents, marks and lots of sharp bits, which only had to be sanded to make soft. More importantly, they packed these items up to a potentially big customer knowing that these products were defected and not up to standard. This went on for a few days and the company blamed the type of 3d filament that was used, which was the colour they suggested first of all. What didn’t make sense though is that the first batch was good. In the end, we agreed to change colour and filament, and they reluctantly sent replacements which was fine and I appreciated. As a small business owner myself I completely understand that some things are trial and error, but I would never send faulty items to any customer, especially not a wholesale customer who is showcasing my brand.
Anyway, they did send replacements which I was grateful for, and these were much better.
A few weeks later, I contacted them again to place another order and was completely ignored.
Unfortunately this sums this company up, very unprofessional.
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Gymatics UK
To Jordan of Jordan’s Leotards,
We’re disappointed to see this feedback being posted several months after the matter in question was raised and fully resolved, as it does not accurately reflect the outcome of the situation.
For clarity and transparency:
• Two wholesale batches were ordered.
• The concerns raised related to visual appearance only, not functionality or safety.
• As clearly stated on our website and explained at the time, 3D printing is a handcrafted process and no two prints are ever identical.
• Despite this, we acted in good faith, adjusted filament type and colour by agreement, and supplied replacement products at our own cost, which you confirmed you were satisfied with.
When we requested the return of the original items for inspection, we were informed that these had already been sold on, meaning we were unable to assess them further.
Regarding later communication, a decision was made not to continue the wholesale relationship due to prior issues, including conflicts of interest involving individuals connected to this review who were previously part of our ambassador programme. This was a commercial decision taken to protect our brand and reputation.
As a fellow small business owner, we would respectfully ask that you reconsider and remove this review, as the issue was resolved at the time and no ongoing dispute existed. Leaving a negative review in these circumstances gives a misleading impression to future customers and does not fairly represent how the matter concluded.
We always aim to act professionally, transparently, and in good faith, and we stand by how this situation was handled.
— Gymatics / ChalkBuddy Team
Ordered a custom chalk buddy for my…
Ordered a custom chalk buddy for my Daughter and from the start to end this company where amazing. Told them what I was thinking and they went above and beyond to create the most perfect product. Thank you so much I have one very happy gymnast 🦒
4. Januar 2026
Bewertung ohne vorherige Einladung
I bought the chalkbuddy and chalk block…
I bought the chalkbuddy and chalk block for my Grandaughters birthday. She absolutely loves it!
Great product and very good fast service and delivery! Thank you.
26. Oktober 2025
Great service and product
Great service and product! Daughter loves and her gym friends are jealous!!
30. September 2025
The best products of the highest…
The best products of the highest quality. Great communication and really fast delivery.
17. August 2025
Chalkbuddy Awesomeness!
Chalkbuddy, snackbuddy, powderpuddy- they are all amazing! So many wonderful colours, personalisation available. Swift and quick service! Highly recommend for all your bar chalk needs!
10. August 2025
Highly recommend the chalkbuddy it's a…
Highly recommend the chalkbuddy it's a brilliant mess free portable chalk holder that's fits in my gymnastics bag perfectly. It's so convenient. The choice of colours and personalisation are a great touch too. I use it in every training session. I also have the snackbuddy which is also a great addition to my gym bag. Delivery was quick. Will definitely be ordering again. 5*
10. August 2025
Bewertung ohne vorherige Einladung
Amazing!!!
I love my chalkbuddy, it’s so handy at gym and all of my friends want to use it!!
The keychains are so so cute too - the perfect little accessory, we will definitely be buying again, thank you Chalkbuddy!!!
10. August 2025
Bewertung ohne vorherige Einladung
ChalkBuddy always get a 10/10 for all aspects.
ChalkBuddy always get a 10/10 from us, have ordered several times and always get amazing customer service & top quality products delivered. Wouldn’t be without my ChalkBuddy at gymnastics it’s now in my bag as an essential. Love my SnackBuddy and PowderBuddy too, best company with the best ideas. Watch this space I’m sure there’s more to come!!
10. August 2025
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