GUMSHIELDS2GO Ltd Bewertungen 

45
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

As a dentist, it’s vital for me that my kids teeth are properly protected when playing sport. It also means that I’m aware of the high spec these gumshields require. They need to be a perfect fit &... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

These gum shields are terrific. 16 year old uses his for rugby, 13 year old daughter for hockey. Dental protection is far superior to shop bought ones. Clear instructions and helpful video for crea... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service . Bought the home mould kit and had a few questions which were answered over the phone by a friendly and helpful member of staff . Simple online ordering, package contained clear instru... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great gumshield fits perfectly, the at home moulding kit was easy to use with clear instructions

Unternehmen hat geantwortet

Unternehmensdetails

  1. Dentallabor

Vom Unternehmen geschrieben

GUMSHIELDS2GO is a mobile mouthguard fitting company. We are based in Portadown and work with clubs and schools throughout Ulster. Our aim is simple; to bring the gold standard in mouth protection - THE CUSTOM FITTED SPORTS MOUTHGUARD - directly to the player AT THE MOST AFFORDABLE PRICEPOINT in the UK. We are proud to be able to offer our gumshields at up to 50% CHEAPER than attending a dental practice. By taking as many of the overheads out of the product and making it as convenient as possible to access us, we are hoping to protect more and more teeth from serious sporting injury. We are also proud to be the only RQIA approved and registered mouthguard fitting service - essential to working with children in sport and in schools.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

45 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,7

Alle Bewertungen

(45)

10 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great service

Great service. Initial moulding didn’t fit quite right but after a brief call it was no issue for GSTG to send a replacement that fits well

Thank you

1. September 2023
GUMSHIELDS2GO Ltd-Logo

Antwort von GUMSHIELDS2GO Ltd

Hi Chris - delighted to work with you to get a solution that you were happy with.
Look forward to assisting you again.
Cathy

Bewertet mit 5 von 5 Sternen

The best about

Great service and great product
Extremely happy as always

29. August 2023
GUMSHIELDS2GO Ltd-Logo

Antwort von GUMSHIELDS2GO Ltd

Thanks Ivan for taking the time to review us. It means a lot. I appreciate your custom.
Cathy

Bewertet mit 3 von 5 Sternen

The gumshield

The gumshield, colours and presentation were awesome... though there was a slight spelling mistake, the packaging of the gumshield had the correct name but the gumshield itself had a spelling mistake which was quite disappointing. Other than that, my daughter loves it.

17. August 2023
GUMSHIELDS2GO Ltd-Logo

Antwort von GUMSHIELDS2GO Ltd

Hi there Julieann,
Thanks for your review. Could you please get in touch with me on info@gumshields2go.com so I can resolve the spelling mistake issue. This would be something I need to look into so we can avoid this happening again. I would value your assistance in following up on this.

Many thanks indeed,

Cathy
Owner

Bewertet mit 3 von 5 Sternen

Product is good but delivery was very…

Product is good but delivery was very slow and communication poor despite several calls and messages.

6. August 2023
GUMSHIELDS2GO Ltd-Logo

Antwort von GUMSHIELDS2GO Ltd

Hi Becca, thanks for your review, As explained it’s a 2 week turnaround from receipt of your impression. We gave you a full refund as I was aware you were disappointed with this timeframe. We are a micro business and as you’d expect, our business is very seasonal. This year we’ve had much more orders than previously which is great, and we are recruiting more team members to meet our growing demand.
Thank you for your order.

Many thanks
Cathy

Owner

Bewertet mit 2 von 5 Sternen

The gum shield is a good fit but didn’t…

The gum shield is a good fit but didn’t get marble effect, i had to pay for postage after i had already spent £70+ on the order and didn’t get my logo on. Could of contacted me with a reason why but didn’t, only contacted me to receive payment for postage

21. Mai 2023
GUMSHIELDS2GO Ltd-Logo

Antwort von GUMSHIELDS2GO Ltd

Hi Jack,
You filled out the request form giving the same colour 3 times (royal blue) to be mixed into a marble. This is impossible as it states you need to choose 3 different colours to achieve this effect. Therefore your gumshield was royal blue: with regard to the postage request - the packaging clearly states to purchase your preferred method of return before posting. You didn’t put any postage on it, so we had to pay to receive it from the sorting office on your behalf, hence your invoice for postage.

I have reviewed your order again, and indeed see that you did request a logo,That was overlooked by ourselves, and I must apologise for this. Could you please email me on info@gumshields2go.com so I can resolve this matter for you? We prefer our customers to be fully satisfied, so it would be great to hear from you.

Many thanks,

Cathy
Owner

Bewertet mit 5 von 5 Sternen

Great and fast service

Great and fast service. High quality product. I was so happy with it that my wife will be ordering a gumshield from here too.

Overall, a very positive experience. I would definitely use gumshields2go again, 100%.

23. März 2023
GUMSHIELDS2GO Ltd-Logo

Antwort von GUMSHIELDS2GO Ltd

Hi Kirill, thanks so much for leaving feedback. We are delighted to hear you are happy and we look forward to getting your wife sorted with her new gumshield!
Warmest regards,
Cathy
G2G

Bewertet mit 5 von 5 Sternen

Great gumshield

Great gumshield. Helped with all my questions and product was great when delivered. Would highly recommend

2. November 2022
Bewertung ohne vorherige Einladung
GUMSHIELDS2GO Ltd-Logo

Antwort von GUMSHIELDS2GO Ltd

Hi Daniel, I really appreciate you taking the time to review us. Thank you for letting me know that GUMSHIELDS2GO has met your expectations and you are happy with your mouthguard.

We really value your custom and hope to assist you again in the future.

Thanks again,
Cathy

Bewertet mit 1 von 5 Sternen

Absolutely wouldn’t recommend this…

Absolutely wouldn’t recommend this company ordered over a week ago still haven’t seen a thing. Think they take your money but don’t send the order

22. Oktober 2022
GUMSHIELDS2GO Ltd-Logo

Antwort von GUMSHIELDS2GO Ltd

Hi there Stephen. I have checked up on things and see my colleague advised you on 19th Oct that your mouthguard kit had been posted and was caught up in the Royal Mail postal strike. A little understanding that your parcel was delayed due to circumstances out of our control would have been appreciated, rather than taking to a public review forum to relay your disappointment.
Just to clarify, my business is entirely legitimate and our customer service and product is second to none.

Thank you.

Bewertet mit 5 von 5 Sternen

I have used this company before and…

I have used this company before and loved them. On returning I needed extra guidance and the help they have had been super speedy and very thorough. After I thought I might have made a mistake on the self-moulding part of the process , they offered to look at photos Of what my end result had been and decided that sending me new kits was the best way forward (all free of charge.) They basically want to ensure the end product is great and dealt guide and support you through. Not like companies who take your cash and provide no further support. Well worth the money

24. August 2022
GUMSHIELDS2GO Ltd-Logo

Antwort von GUMSHIELDS2GO Ltd

Thanks for leaving us such a really informative and complimentary review Caroline. You are completely correct, we simply won’t create our customers a mouthguard unless we can stand by the industry gold standard protection we offer. Sometimes this may necessitate getting our customers to re-mould, but it’s ultimately all about optimum protection.

Thank you for being a valued customer and sharing your review,

Cathy
G2G

Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service , I needed my sons gum shield at very short notice and they turned it around on the same day for me , I paid a bit extra for special delivery but it came in time fitted perfecty . Would highly recommend

30. Mai 2022
Bewertet mit 5 von 5 Sternen

Fantastic service using the home kit

Fantastic service using the home kit! Ryan was extremely helpful in answering all my questions. Thank you

9. März 2022
GUMSHIELDS2GO Ltd-Logo

Antwort von GUMSHIELDS2GO Ltd

Hi Julie, we really value your feedback! Rhyan was more than happy to assist. Look forwards to helping you again.

Cathy
G2G

Bewertet mit 5 von 5 Sternen

Wow! What a fit!

Great service from start to finish. Received the kit within a couple of days of ordering, from then there were clear instructions of what to do in order to complete your mould. I posted the mould back on the Monday first class and received the complete/finished gum shield back on the Friday. What can I say, the fit is unbelievable, I never expected it to be so good! I’ve always had cheap versions that you mould using boiling water and never felt like they were much use, having slightly wonky teeth it was hard to get a good mould. With this, though, the mould is so comfortable and snug I could barely tell that I had it in… wish I’d discovered it sooner. Totally worth the money.

25. Februar 2022
GUMSHIELDS2GO Ltd-Logo

Antwort von GUMSHIELDS2GO Ltd

Hi Chris! We are absolutely delighted that you are really pleased with your new gumshield! Our aim is to give the best service and optimal protective mouthguard to our customers, and hearing your feedback is so valued!
It wound be very much appreciated if you spread the word amongst your fellow players.
Thanks again for taking the time to give a review.
Cathy
G2G

Bewertet mit 5 von 5 Sternen

Great company and very simple process

The video was very useful and made the process that much smoother. I have never had a fitted gumshield before but now that I have tried it i wont be turning back to any other sort.

22. Februar 2022
GUMSHIELDS2GO Ltd-Logo

Antwort von GUMSHIELDS2GO Ltd

Sam, It’s been great to work with you! Your feedback reassures our customers that our product/process is easy to use and gets our customer the mouthguard they want! Please let me know if you’d like promotional material and discount codes for any clubs you are affiliated with as we love to expand our growing clientele! info@gumshields2go.com 👍🏼🙌🏼

Bewertet mit 5 von 5 Sternen

Great fast service and daughters mouth…

Great fast service and daughters mouth guard fits perfectly

2. Februar 2022
GUMSHIELDS2GO Ltd-Logo

Antwort von GUMSHIELDS2GO Ltd

I’m so grateful you’ve taken the time to offer up your feedback! Thank you so much. We really hope to be working with you and your family in the future: If you have any queries please get in touch - we are always here to assist! Cathy 🙌🏼

Bewertet mit 1 von 5 Sternen

It arrived yesterday and the delivery…

It arrived yesterday and the delivery guy decided to wedge it into an outside postbox that it wouldn't fit into and broke both containers that was holding the putty instead of coming to the door. There was someone in the house as they work from home and there was no issue with access. Needless to say I was very disappointed as to why they would do this.

28. Januar 2022
GUMSHIELDS2GO Ltd-Logo

Antwort von GUMSHIELDS2GO Ltd

Hi there. We’re really sorry that your parcel from us was treated with such disrespect by the postal service!!
Please contact us on info@gumshields2go.com with your order number and we will send you out a new kit free of charge.

It is however a shame that you left my company a 1 star review on a public forum regarding something that is nothing to do with us or the level of our service, and without contacting us directly for assistance. I hope this negative review will be disregarded by our future customers.

Bewertet mit 5 von 5 Sternen

Great service , great product

Great service . Bought the home mould kit and had a few questions which were answered over the phone by a friendly and helpful member of staff . Simple online ordering, package contained clear instructions and gum shield arrived as expected. A quality product with a quality service. Would highly recommend.

24. Dezember 2021
Bewertung ohne vorherige Einladung
GUMSHIELDS2GO Ltd-Logo

Antwort von GUMSHIELDS2GO Ltd

Thanks so much for taking the time to leave a review. It means a lot to us as a small business and showcases our quality of product and service. We are delighted you are satisfied 🤗

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