I had the pleasure of speaking with Steve on Wednesday, December 18, 2024. Steve was so personable and was able to put my mind at ease with the decision I was about to make. He answered every questio... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great customer service and coverage in my area! I couldn't find any other insurance plan that covered my sewer/water line specifically. The sales person explained everything clearly, including the ris... Mehr ansehen
Unternehmen hat geantwortet
I recently left avery bad review about a mix up with my account. Well, I am glad to say, Guardian responded big time. My account has been verified and updated and they even gave me a month credit! I... Mehr ansehen
Unternehmen hat geantwortet
Lack of communication. For example:I have to ask for the policy in writing nor I was informed if it's in the website. It wasn't clear whether my monthly fees will be automatically deducted every month... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Insurance shopping is a hassle. We reshop your policy automatically so you never overpay again. At Guardian Service, we're reinventing insurance shopping. Rooted in service, powered by technology, and driven by real people — we make insurance simple, personal, and built to protect you for life.
Kontaktinformationen
1122 Oberlin Rd., 27605, Raleigh, Vereinigte Staaten
- (844) 448-2734
- info@guardianservice.com
- guardianservice.com
4,2
Gut
149 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 60 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Explanation of protection fully…
Explanation of protection fully explained on website easy to sign up. I really like the cancellation policy. Hopefully I’ll never need but in an older house I didn’t want to take any chances.
6. März 2025
Antwort von Guardian Service
Thank you for your thoughtful review! We're glad to hear that you found our website clear and easy to navigate. At Guardian Service, we believe in transparency and making protection simple, so you can feel confident in your coverage. We understand the importance of peace of mind, especially with an older home, and we’re here whenever you need us.
Zach Clayton
Co-Founder
Informative rep.
27. Februar 2025
Antwort von Guardian Service
Thank you for your review! We're glad to hear that our representative provided you with the information you needed. At Guardian Service, we strive to offer clear, helpful guidance so you can make confident decisions about your coverage.
Antwort von Guardian Service
Thank you for your review! We’re glad you found the right balance of price and coverage with Guardian Service. Our goal is to make homeownership more affordable while ensuring you have the protection you need.
Zach Clayton, Co-Founder
Very good policy coverage!!!
Very good policy coverage!!!
Enrollment was very easy. Excellent customer service.
1. März 2025
Antwort von Guardian Service
Thank you for your feedback! We’re thrilled to hear that you had a smooth enrollment experience and found our customer service excellent. At Guardian Service, we’re committed to making coverage easy, reliable, and tailored to your needs. If you ever need assistance or have any questions, we’re always here to help.
Antwort von Guardian Service
Thank you for your trust! At Guardian Service, reliability is at the core of everything we do. If you ever have any questions or need assistance, our team is always here to help. We appreciate you choosing us!
Antwort von Guardian Service
Hi Bonita, Thank you for your review! We're delighted to hear that setting up your service was as easy as pie! Providing a smooth and hassle-free experience is what we strive for. If you ever need anything, we're just a call away. Welcome to Guardian Service!
Chap was very helpful and professional
Chap was very helpful and professional. He answered all of my questions and was had great product knowledge. Thanks
21. Februar 2025
Antwort von Guardian Service
Hi Mr. Ham, Thank you for sharing your experience! We’re thrilled to hear that our team member provided you with professional, knowledgeable, and helpful service. At Guardian Service, we pride ourselves on delivering expert guidance with a personal touch. If you ever have more questions or need further assistance, don’t hesitate to reach out.
Antwort von Guardian Service
Thank you for your feedback! If there's anything we can do to assist you going forward, please don’t hesitate to reach out. We're here whenever you need us!
Best,
Kara Credle, Communications Manager
Antwort von Guardian Service
Hi Debra, Thank you for your review! We're glad to hear the enrollment process was easy. Providing reliable coverage and peace of mind is our top priority, and should you ever need to use your policy, our team will be here to support you every step of the way. If you have any questions, don’t hesitate to reach out!
Zach Clayton, Co-Founder
The ease that which I signed up
The ease that which I signed up, the price is reasonable for the piece of mind it brings
7. Februar 2025
Antwort von Guardian Service
Hi Brian, Thank you for your feedback! We're glad to hear that signing up was easy and that you found our pricing reasonable for the peace of mind it provides. At Guardian Service, we’re committed to making insurance simple, affordable, and stress-free. If you ever need assistance, we’re always here to help!
Best,
John Clayton, Co-Founder
Antwort von Guardian Service
Hi George, Thank you for sharing your experience! We’re thrilled to hear that your agent provided you with the patience and answers you needed. At Guardian Service, we believe in delivering clear, personalized guidance to ensure you feel confident in your coverage. If you ever need further assistance, we’re always here to help!
Best,
Zach Clayton, Co-Founder
Typical experience
Typical experience. Nothing bad nothing exceptional. But the salesman did it quickly and efficiently. I never give a rating if the very best as there is always room for improvement!
6. Februar 2025
Antwort von Guardian Service
Hi Tanya, Thank you for your honest feedback! We’re glad to hear that your experience was quick and efficient—that’s exactly what we strive for. We also appreciate your perspective on continuous improvement, and we’re always looking for ways to elevate our service. If there’s anything we can do to make your experience even better in the future, we’d love to hear from you!
Best,
Kara Credle, Communications Manager
descent service
6. Februar 2025
Antwort von Guardian Service
Thank you for your feedback! We appreciate you giving us a try. If there’s anything we can do to improve your experience, we’d love to hear your thoughts. Our goal is to provide top-notch service and ensure you have the best coverage for your needs!
John Clayton
Co-Founder
Not sure...I just signed up!
3. Januar 2025
Antwort von Guardian Service
Thank you for choosing Guardian Service! We’re excited to have you on board and are confident you’ll love the experience. If you ever have any questions or need assistance along the way, our team is here to help. We’d love to hear your thoughts once you’ve had a chance to experience our service—your feedback means the world to us!
- Zach Clayton, Co-founder
Customer service rep
Customer service rep. was well informed about the entire program.
10. Februar 2025
Antwort von Guardian Service
Thank you for your feedback! We’re delighted to hear that our representative provided you with knowledgeable and thorough service. At Guardian Service, we take pride in ensuring our members have all the information they need to make confident decisions. If there’s anything else we can do for you, don’t hesitate to reach out. We appreciate you being part of the Guardian Service family!
Zach Clayton, Co-Founder
The tep was knowledge and friendly and…
The rep was knowledge and friendly and answered all my questions
16. Januar 2025
Antwort von Guardian Service
Hi Joan,
Thank you for your review! We are glad you found our customer service representative to be a valuable resource for you. If there is anything we can do to help you in the future, please don't hesitate to reach out.
Best,
Zach Clayton, Co-Founder
Simple
Simple, easy to understand coverage that is relevant to me as the owner of an older home.
29. Januar 2025
Antwort von Guardian Service
Thank you for your review! We're glad you found our coverage simple and relevant to your needs. Protecting your home from unexpected utility line issues is our goal, and we're here to provide peace of mind. If you ever need assistance, don’t hesitate to reach out!
Best,
Zach Clayton, Co-Founder
Good Idea to have this home insurance
Great customer service rep. Good idea to have this type of insurance for your home.
29. Januar 2025
Antwort von Guardian Service
Thank you for your kind words! We're glad you had a great experience with our customer service team. Having coverage for your utility lines provides peace of mind, and we’re here to help whenever you need us. We appreciate your trust in our service!
Best,
Zach Clayton, Co-Founder
Sales rep explained the different plan…
Sales rep explained the different plan options in detail to me. Answered all my questions and was pleasant and professional.
28. Januar 2025
Antwort von Guardian Service
Thank you for your review! We're glad our sales representative provided clear information and excellent service. Helping homeowners understand their coverage options is our priority. If you have any more questions in the future, we’re always here to help. Welcome to the peace of mind our protection offers!
Best,
Zach Clayton, Co-Founder
Home was built in 1985
Home was built in 1985 and I feel that the water and sewer lines from the road to the home may fail in a few years. Found this service online one day and it seems to be just what I want at a affordable cost. Hopefully I will not ever need the service but now I am covered. Thank you...
4. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Guardian Service
Hi Mr. McMillin, Thank you for your thoughtful review! We're glad you found our service affordable and reassuring for your home’s needs. While we hope you never have to use it, we're here to provide peace of mind. If you ever have questions, feel free to reach out. Stay covered and worry-free!
Best,
Zach Clayton, Co-Founder
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.